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“lovely building in great location with delightful...”
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Review of Daubeneys Shippon

Daubeneys Shippon with parking and large opening glass doors
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Daubeneys Shippon with parking and large opening glass doors
Daubeneys Shippon rear with private garden and barbeque Daubeneys Shippon sitting room with TV, broadband and wood-burning stove
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Very good
20 reviews
Daubeneys Shippon with parking and large opening glass doors
Daubeneys Shippon rear with private garden and barbeque
Daubeneys Shippon sitting room with TV, broadband and wood-burning stove
Daubeneys Shippon fully-equipped kitchen area with gas cooker, dishwasker and washer dryer
Daubeneys Shippon fully-equipped kitchen area with gas cooker, dishwasker and washer dryer
Daubeneys Shippon master bedroom with comfy double-bed
Daubeneys Shippon second bedroom with choice of double or twin beds
Daubeneys Shippon bathroom with bath and shower
Daubeneys Shippon luxury bathroom treats
local flower/gift shop
Colerne's 11th century church
Views to Colerne
Village High Street
Open plan kitchen/reception
Bathroom
Table in main bedroom
Second bedroom - single beds can be made into King bed
Sitting room
Colerne's 11th Century Church
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Overview
Barn -
2 Bedrooms, 1 Bathroom, Sleeps 4
Colerne, Wiltshire, England

Reviews from our community

Very good - based on 20 reviews
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Reviews from our community

Date | Rating
  • English first
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Avocettoo
Thornton-le-Moor, United Kingdom
Level 6 Contributor
485 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
“lovely building in great location with delightful owners”
Reviewed May 15, 2015 for a stay in May 2015

Its wonderful to find a location where it is on one level (for the disabled), takes a dog and well designed, furnished and decorated. There is one step from parking area to the deck and doorway. Great deck to sit on but also another table and chairs outside depending on time of day. My dog Rosie enjoyed meeting resident hound Thumper.
The owners give great ideas for places to go and eat/visit.
Relaxing location in scenic village. Pub across the road with homely food.
There is also a cottage and a shepherds hut that can be rented, so brilliant for an extended family.

How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
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Liked best: lovely light and airy feel of the Shippon and convivial owners
Liked least: Not applicable
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben G
Kent, United Kingdom
1 review
“Fantastic accommodation, location and welcome”
Reviewed April 21, 2015 for a stay in April 2015

Just returned from another fantastic stay at Daubeneys, this time at the Shippon. It really is fantastic – warm and comfortable, well maintained and a real 'home from home'.

The Shippon is great – modern with an open-plan kitchen/living area, a great bathroom with bath and shower, and a private garden. It's an impressive building with high ceilings and a modern glass front – with curtains for privacy. Spacious bedrooms and access to the gardens from virtually every room. Underfloor heating means it's always nice and warm.

When you arrive the owners' provide everything you need to get settled in: bread, milk, eggs, tea and coffee, plus some local goodies too. There's even toiletries supplied – you could just arrive with your toothbrush and be fine!

We were staying with our seven-year-old son and our little dog – and it's ideal for both. We all enjoyed a really great week. Luckily for us the sun was shining every day too – marvellous!

We've now stayed at both the Stable and Shippon a total of five times – and both come highly recommended. That's why we keep coming back! Wonderful, welcoming owners, a great village location, but literally just down the road from Bath. And so many other attractions right on the doorstep, you can explore three counties – Wiltshire, Somerset and Gloucestershire from here.

There's just not enough room to talk about it all... we'll be back!

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Liked best: Lovely warm, cosy atmosphere, great location and fantastic welcome
Liked least: Having to leave!
Travelling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damson38
Narberth, United Kingdom
1 review
“A truly relaxing place to stay”
Reviewed March 30, 2015 for a stay in March 2015

This is my third stay at Shippon and once again it was lovely - so relaxing and a delightful location. The owners are chaming and go out of their way to be helpful. The accomodation is clean, tidy and stylish. It is also not so precious that you can't relax! The lovely large glass windows look over the lawn, pretty Shepherds Hut and small trees and the tiny High Street can just be glimpsed through a gate. It is such a quiet village that you don't feel overlooked as hardly any cars or walkers go past but it has a pub, post office and two small shops that are very useful. I always stay here rather than Bath as such good value and so close by car or the bus. The bathroom and shower are clean and tidy and white and make for a relaxing soak after a day out shopping. The underfloor heating is lovely and I felt no need to stick my head into the log burner to inspect the ash levels though on past occasions we have lit it and it makes for a very cosy feature. I shall be returning soon to vist the American Museum in Bath.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
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Liked best: The large sitting room with large glass windows
Liked least: Nothing
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy W
Cheltenham, United Kingdom
1 review
“Great cottage, super location”
Reviewed March 29, 2015 for a stay in March 2015

We stayed here in the middle of March for our first visit to the area and Daubeneys cottage.

We take regular cottage holidays so are used to a vast array of locations/standards/facilities and were delighted with this cottage.

On arrival we found milk, orange juice and eggs in the fridge and there was a selection of local shortbread and flapjack on the table - a nice way to start the vacation.

The cottage is spacious and well equipped - the only thing lacking being a vacuum cleaner (I know that some people would find it strange that we vacuum on holiday!) but the owners were happy to lend us one.

The location of the cottage is superb. Across the road is the Fox and Hounds, very welcoming, allows dogs and serves standard pub grub. Within a few hundred yards in both directions you're out into the countryside and have a large range of walks on offer. We walked to The Quarryman's in Box, great food, very friendly, allowed dogs; The White Hart in Ford, also great food and allowed dogs; The Swann in Kingsdown which was a bit quiet but also allowed dogs and served good pub grub.

I saw a previous review which highlighted some issues with the accommodation and thought it may be useful to put another perspective across. So the garden is indeed shared and the owners have dogs (Thumper is a lovely old boy). There will therefore be the occasional dog mess in the garden. There is a wood burning stove that burns wood. This creates ash so you it's highly likely you'll find ash in the fireplace. There were two of us and we had plenty of crockery/cutlery and everything was in good order. The water pressure isn't great so the shower is a bit weak but we had several hot baths with no issues. You are right next to the owners but they were friendly and hospitable and asked us several times if everything was ok and if there was anything they could do. The property is glass fronted but the mesh curtains provide ample privacy.

So all in all, an extremely enjoyable stay and we will no doubt return again. So why no 5th star? This only boils down to value for money; we've been to numerous cottages and have found others of a similar standard with country views and a private garden - but as mentioned, the location really is good.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
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Liked best: Location.
Liked least: Shared garden.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_F85...
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A perfect country escape”
Reviewed March 26, 2015 for a stay in March 2015
3
people found this review helpful

What a delightful holiday cottage!! We have done a number in the UK of rural holiday locations and this has to be up there as one of the best!! Rooms were nicely finished, with gorgeous bathroom toiletries, a really well put together welcome pack (with cute little honeys and jams and scrummy treats among other things!) One of our favourite things was how lovely and light it was - while our one year old napped we sat behind the glass basking in the sunshine reading our books. The cottage was lovely and clean....a real must when you have little one year old crawling around the floor. Very baby appropriate cottage too....good travel cot and high chair provided plus no significantly dangerous furniture for little ones to hit their heads on! All on one level too so no worries about stair gates etc! Our daughter loved Melanie and Ian's dog...she loved just to watch him out of the window, and he was super friendly!

The only things I would say would have improved our experience would have been a stronger shower (power shower head without the power!) and I would agree with the previous review on hot water...took a while to come through the taps. More than one set of crockery would have been helpful too, as we had to put the dishwasher on every day. Nothing "negative" which marred our holiday though!! Nowhere is perfect (I guess unless you are paying hundreds of pounds a night?!)

We found Melanie and Ian couldn't have been more helpful! Easy to book and pay (we paid £340 for four nights). Melanie was very kind in helping us track down a thermometer when our baby was ill while we were there, and our only contact with Ian was him popping over to give us some bread on arrival!

It was disappointing to read such a negative review on here. I honestly can't believe it is the same property they refer to!!! Not tatty or scruffy in any way, nor dirty.

Would definitely come back here again, and will definitely be telling my friends about this little country getaway, great location for exploring Bath too!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Shower
Travelling group: Young Children
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DEREK S
Cornwall, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Daubeney's Shippon- One to Avoid”
Reviewed March 21, 2015 for a stay in March 2015
4
people found this review helpful

We stayed here Friday March 6 – 13 2015 and were extremely disappointed by the property and more especially, by the attitude of the owners – Ian and Melanie Butterworth.
All rooms were scruffy and in need of redecoration. Furnishings tatty and tired. The whole front of the property was glass – overlooked by owners and the road so no privacy at all. Several dog turds outside bedroom French doors which were not cleared up until four days after our arrival. Windows dirty, decking by front door slippery, rickety step up to front door, front door area dirty and unfinished, log burner not cleared out from previous fire and glass door filthy, one gas burner on oven not working, bare minimum of crockery, some chipped, tin opener not working, only one saucepan had a lid. Small heated towel rail in bathroom not working and nowhere else to dry towels, bath showerhead corroded and blocked with limescale. We have submitted photographs taken at the property to illustrate some of these items.

Only one toilet roll and bin bag supplied. Melanie was extremely rude when we asked where the spares were kept and told us in no uncertain terms that it was self catering and we should provide these ourselves. Not what we have found in other properties we have rented.

On arrival we found the boiler was not working – unable to have a bath (one of the main reasons for booking this property was that it had a bath), as only slow trickle of not very hot water from taps. Apparently the boiler had furred up with limescale, which should have been noticed by owners as this gets slowly worse over time. Did have bath one evening at owner’s house but rather embarrassing and far from ideal. The boiler was repaired on the Monday.

On our first evening we were unable to light the grill. Popped over to ask Melanie’s advice and were met with ‘Oh for goodness sake …………!’ An unbelievable attitude!

When Ian came to collect second half of the rent, we spoke to him re a discount due to problems we had experienced with boiler. He was extremely aggressive and rude. We have never been spoken to the way he spoke to us – and we were the customers!! He declined to give us a discount and said we had already been given a discount. We disagreed completely and explained we had rung Melanie to ask for a price for a week’s stay and were quoted £400 which we agreed. Ian’s reply was that ‘well the phone call was not recorded’ – he might just as well have said we were liars! He aggressively said the problems were not their fault and that we should be grateful they had allowed us to have a bath in their property – not our idea of a lovely holiday. He came over later waving a printed sheet re the property showing a price of £545 – apparently they have the property with several agencies and this was what they charge. Again reiterated we had booked direct at the quoted price of £400. Again just met with extreme rudeness from Ian.

Obviously ‘customer care’ is not in the owners’ vocabulary – they are only seem to be interested in letting their properties to make money and have no interest whatsoever in their customers.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The village location
Liked least: The owner's unhelpful attitude
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Mar 2015
Sadly, nothing was right for the Smiths from Penzance.

Decorative state: The rooms are not scruffy and in need of redecoration (this was done six months ago and we also bought a new sofa). The pictures on the site show exactly what the property looks like. The other sofa does have a slight rub on it (no more than 25mm) and I have to commend them on their close up photography!

Glass frontage: Yes, indeed the front of the property is glass (again this can be seen on the site as can everything when booking). There are full curtains on every window. The windows are cleaned every six weeks and are not dirty. The property lies quite a way back from the village high street and the view from inside shows large lawn and fruit trees. There is a lovely small garden behind the property.

Log Burner: The log burner complaint shows a fundamental misunderstanding of how to use this sort of stove. Without a layer of ash such stoves are very hard to light and do not burn well. Even when cleaning out the stove we make sure we leave a good layer of ash so the stove works efficiently (again very good close-up picture - that’s what the inside looks like). It is cleaned and the glass will clear if the stove is operated correctly (again pictures on site show what it looks like).

Hot water: The real issue the Smiths had was when they arrived Mrs Smith wanted a bath and the water from the bath taps were running rather slowly, we didn't know (as the previous occupants didn't mention anything when they left in the morning). The boiler however was working and there was hot water. The shower was fine and so were kitchen and sink taps. Ian, had a look at them and agreed. We got a plumber in immediately. He said unfortunately especially in this village we have a high lime scale and he would go and do his best to get the part for the taps. He did mention that, in the meantime water was running but it would take more time to fill the bath. When he left Mr Smith started to complain saying we should check every detail before the next guest comes in. I explained we do but when the bath is cleaned we use the shower head above the taps to rinse the bath. He was not happy. I then suggested that his wife use our bathroom to have her bath which she did. We did everything possible to make her happy while waiting for the plumber to fix the bath taps. The plumber was unable to get the part until the Monday which he did and it was fixed.

Grill: On the same evening Mrs Smith came over and said the gas wasn't working on the grill. I was on the phone and said my husband would go over shortly; he did and it simply worked.

Towel rail: The towel radiator rail in the bathroom has a switch outside the door clearly marked "radiator". We also provide a drying rack and with underfloor heating towels dry very quickly.

Crockery: The property sleeps 4 and has enough crockery, glasses, pans etc. for 8. This is checked every week and we have replacements in storage. When the Smiths left we did find a bowl and plate with chips and we replaced them.

Dog mess: Dog faeces is checked every day and removed. I obviously didn't pick this one up in time.

Shower head: It is de-scaled regularly and works properly. There is also a main large over-bath shower head which functions very well indeed; it too is cleaned regularly.

East wall: The wall by the door looks patchy because we had heavy rain. Some of the wall was wet and some dry. I apologise that our wall gets wet when it rains.

Pricing: The Smiths booked directly so I gave them a discount. A deposit for the week of £200 with a balance to pay on arrival. Ian went over on Monday evening and Mrs Smith refused to pay. Ian suggested that if they really were that unhappy then they should look elsewhere. I even checked out other accommodation for them if they decided to go. Eventually Mr Smith came over to the our house with a cheque dated 2018. Ian then had to go back and get them to change the date.

Other guests: As you can see from other reviews customer care is very much part of our business and we have regulars returning time and time again. Our guest books in each cottage (which the Smiths would have seen in the Shippon) are full of praise and thanks. We have a 90% occupancy rate throughout the year. The couple from Winkleigh who stayed the following week loved it and said they couldn't fault it – I received a lovely card and flowers from them and they are coming back next year. We have people in at the moment and again really loving it.

Welcome pack: The Smiths fail to mention that guests also receive a welcome pack of organic bread, eggs, jam, butter, milk, orange juice, olive oil, balsamic vinegar etc.. Guests are also provided with Elemis spa bath products and flowers; professionally laundered sheets and white fluffy towels. We supply one toilet roll, one bin liner and one kitchen roll as well as a new sponge, cloth and 3 dish tabs. Mr Smith wanted a full supply of toilet paper. This is a self-catering property where, unlike most such properties in the country, we provide a lot more than is required. We are not a hotel but offer good, very clean accommodation at a reasonable rate for those who wish to take advantage of a lovely location with the freedom of catering for themselves.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Feanor1
Kelso, United Kingdom
1 review
“Home from Home”
Reviewed October 16, 2014 for a stay in October 2014

A lovely sunny cottage in the grounds of the owner's home. Very comfy with nice luxury touches. It's was sunny all the time we were there, so nice and cosy, even with no heating on in October! Only drawback was not great access for those with a disability, as a decking area at entrance with one wonky step to help get up. I managed as had PA with me. Didn't spoil holiday and Melanie, Ian and Thumper very welcoming without being intrusive.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Close to Bath and surrounding beautful countryside
Liked least: Access for disabled , needs a ramp or at least stairs with handrail
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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