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Reviewed September 3, 2018

The Ardencote is, overall a very nice hotel offering spacious and comfortable accommodation. We booked a 'deal' via Secret Escapes which included an evening meal. The room was lovely, along with the bathroom; however, due to a couple of weddings taking place, we had to share our breakfast on a table with numerous strangers due to lack of space. Apart from this negative, it is reasonably good value for money.

  • Stayed: August 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Joanna w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ardencotemanor, General Manager at Ardencote, responded to this reviewResponded 6 days ago

Dear Guest,
Thank you for taking time to provide your feedback and please accept our apologies that you were not seated at your own table for breakfast. We do not generally sit couples with larger groups and can only apologise for any miscommunication on our part.

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Reviewed September 2, 2018 via mobile

Stayed at the Ardencote for a wedding we travelled up the morning of wedding and asked if they had a room to change our clothes but they couldn’t provide us with a room even though people were checking out so the men changed in the sauna and the women had to gatecrash a family members room we stayed in room 507 which was on the ground floor the window had no privacy, people walking passed all the time (I think you need to get some sort of blind or net curtain ) the room was clean but the bed was so uncomfortable it was noisy, lumpy, creaked every time you moved I think you need to address this , family members also complained about their bed overall the hotel was lovely the breakfast was outstanding and the grounds in the hotel were beautiful hopefully my next stay the bed problem will be sorted

Stayed: September 2018, travelled as a couple
1  Thank PaulineH1858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ardencotemanor, General Manager at Ardencote, responded to this reviewResponded 6 days ago

Dear Guest,
Thank you for your comments and hopefully your next stay will be a lot more comfortable. We are planning our next stage of bedroom refurbishments and this will include the room that you stayed in and I am sure that next time you will find the bed a lot more comfortable

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Reviewed September 1, 2018 via mobile

Stayed at the hotel as part of a spa package. The room we were given was suffering from damp but after informing the staff they couldn’t do enough to help and not only moved ourselves but our friends too so we were still in rooms near each other. The rooms were very nicely furnished and the beds were extremely comfortable. The complimentary toiletries were very luxurious too. The food at the hotel was excellent and the service very good. Would defiantly stay again.

Stayed: August 2018, travelled with friends
1  Thank JulieConway831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ardencotemanor, General Manager at Ardencote, responded to this reviewResponded 6 days ago

Dear Guest,
Many thanks for your kind words and we look forward to seeing you again really soon.

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Reviewed August 30, 2018 via mobile

We have been four times across two years and we still enjoy the place. Our last visit continued to show the consistency in quality. The rooms are light, spacious and clean. Importantly the extension to the original building is solidly done and this means you do not get that salesman hotel feel. The stand out elements is the range of facilities. There is a good spa and relaxation centre. What is particularly good are the indoor and outdoor pools. There is a jacuzzi and steam room inside. There is also a good sized hot tub outside and they are building a sauna for outside. The walks around the lake are golf are nice on a good day too. Within the complex there is a gym and games area too, so there is plenty for couples on a break. The food is refreshing. The hotel offers deals around spa or golf breaks. This often comes with a three course meal. It is important to point out that the menu is adventurous. Within the three courses they aim for fine dining. Examples are pork belly, with monkfish and cockles, or a beef blade with a deep jus. It is refreshing to get away from the usual hotel fayer. There is a bar menu with the usual suspects and the creams teas in the afternoon are good and popular. We have visited four times and each time we have found the staff to be friendly, attentive and professional. We will book again when we want another getaway.

Stayed: August 2018, travelled as a couple
1  Thank Oxyfish1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ardencotemanor, General Manager at Ardencote, responded to this reviewResponded 6 days ago

Dear Guest,
What lovely comments, thank you very much. It is always reassuring to read that our returning guests continue to enjoy our hospitality and service and that we continue to meet your expectations. We hope to welcome you back for another getaway in the near future.

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Reviewed August 27, 2018

Celebrated my birthday here, all the staff were great and couldn’t do enough for my group. Had a golf break, lovely course in a beautiful setting. Restaurant food was very good. It was our second visit and we will definitely go again.

Room Tip: Upgrade to a superior room for a six foot wide bed.
Stayed: August 2018, travelled with family
Thank monty123104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ardencotemanor, General Manager at Ardencote, responded to this reviewResponded 6 days ago

Dear Guest,
Thanks for taking time to post your review and as always we look forward to seeing you again at the Ardencote.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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