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“Apalling”
Review of DeSalis Hotel

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DeSalis Hotel
Ranked #2 of 2 Hotels in Elsenham
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Apalling”
Reviewed 21 March 2012

No internet in the rooms, ancient decor, no bedside table/bedside light, indifferent staff, looked like a soviet prison block from every angle apart from the front, no pen or suggestions forms at the suggestion box, hot room and no aircon, noisy as hell, no 'Do not disturb' sign, 5 channel ancient TV, no refund despite checking out before 4 pm. Disgraceful.

Room Tip: Holiday Inn Express
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Dr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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576 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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English first
Bromsgrove, United Kingdom
Level 6 Contributor
546 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 1,278 helpful votes
Reviewed 3 March 2012

After a late night flight into Stansted, I spent the night at the Desalis, when I arrived it was almost midnight. I concur with the comments reference the smell of cooking. I was given a twin room when I thought I had booked a double,in truth I was exhausted and just wanted to sleep.

The room was compact, the bed a tad lumpy, I opened the window and noticed a broken down dishwasher very close by.

The room served its purpose but I was less than impressed, to give a little balance I only in the hotel for six hours.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mobile_mackem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
staffordshire
Level 5 Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 29 February 2012

To be honest we liked the hotel. Our room was pleasant. Bit of a funky smell to the whole hotel though.
Loved the curry, shame it was slow service, but we didn't mind. We asked for a wake up call and it never happened. Lucky i was awake! No apology
Looks like the staff drag themselves out of bed to take you in their cars to the airport.
Moody staff and guys that drive u to the airport. But overall , cheap and close to the airport.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank staffscasey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 February 2012

Even though this hotel is rated a 3 * it was suprisingly luxurious. we stayed 1 night and parked our car there while we went on holiday, really good sized bedrooms with pleasant facilities, and only 5 mins away from Stanstead airport. The only negative thing was the hotel charged £21.00 return for transporting us to and from the airport and we were waiting outside for over 40 mins once we had landed for the hotel to pick us up i suggest that you do not pay the hotel for transportation and get a taxi it is the same price.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 218Nicholson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 28 February 2012

First of all, the good. Two nice, clean rooms. The bad..... First we arrived quite late with three children, so decided to use the restaurant. VERY slow service, they hid 4 burnt popudums in the middle of our pile, didn't bring drinks we ordered, and each main dish only had 5 pieces of chicken (that was one bit each), and it was horrendously overpriced.
Shuttle outbound was great 4 am and waiting for us when we got outside. Coming back, we tried to ring but was put on hold for 10 mins, rang again and were told we'd just missed it. When we were finally met the mini bus was 'broken' and we were met in a random espace (who's and whether it was insured, who knows?). It didn't have room for all of us, so my husband and the 2 youngest went while myself and the oldest child stayed with the luggage to wait for my husband to pick us up ( he had to pay to get into the carpark). Also, our new car had been scratched, and the hotel manager just shrugged his shoulders. Never again.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lizzyloulabell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Elsenham hotels

Marbella
1 review
Reviewed 21 February 2012

single rooms were quite cheap, really close to stansted airport. Only a 3 star but very nice rooms and friendly staff

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank popalops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goch, Germany
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 28 January 2012

i read the comments about the bad car parking service but can't comment on it myself because i was there without a car. the shuttle service to and from the airport was cheap and good. they even came to my room to let me know it had arrived so i didn't have to wait in the lobby or outside. i really enjoyed my indian meal but i don't know what the breakfast is like because i had insufficient time after almost sleeping in (will check it out next time). not much of a bar there, just a beer tap and other drinks basically at the reception. tv had almost no signal. bed was comfortable and i had a nice sleep. no complaints considering the price and the staff were helpful enough.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mummelgum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DeSalis Hotel

Property: DeSalis Hotel
Address: Hall Road | Gaunts End, Elsenham CM22 6DN, England
Region: United Kingdom > England > Essex > Elsenham
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Elsenham
Price Range (Based on Average Rates): $
Hotel Class:3 star — DeSalis Hotel 3*
Number of rooms: 50
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Also Known As:
Desalis Hotel Elsenham

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