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pls1104
Dartford, United Kingdom

Friendly hotel

4.0 of 5 bubblesReviewed Jul 24, 2024
We were met by a friendly receptionist. Were given information as needed. Room was good and seemed to have been slightly updated.
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (624)
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Traveller rating
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All reviews cadgers brae brewers fayre next door garden centre brewers fare the pub play area room was spotless ideal location stayed for nights visiting family double bed the ground floor family room reception staff an overnight stay falkirk motorway
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Reviewed July 22, 2024

The hotel is mostly what you’d expect from a Premier Inn and the staff were lovely but the room was excruciatingly hot. A fan had been put in the room but with only warm air to blow around it did very little. All four of us slept on top of the covers for two nights and this known problem apparently applies to all family rooms so we couldn’t be moved to another part of the hotel. Even walking into the corridor from the room is like changing climates entirely, it’s ridiculous. I dread to think what it would be like on a really hot summers day!

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kerry C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 22, 2024 via mobile

In need of a little tlc , pub next door closing down as whitehead are selling off it’s restaurants struggled to get a meal
Staff were friendly but not a place I would stay again
It’s not in the greatest location so a little stuffed if you want something to eat and you don’t have a car
That said staff at the restaurant were very friendly and slotted me in

Date of stay: July 2024
Trip type: Travelled on business
Thank petesartain
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 20, 2024

Why no restaurant or bar at night, 125 a night is way over just for a room, with no facility other than open for breakfast with minimal staff, going downhill rapidly stayed here 30+ times always been good, sort it out premier inn or close it or reduce to room only with no facility

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank russellc440
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 13, 2024

Hotel is clean, staff are pleasant and welcoming. Rooms are a great size as always. However the temperature was horrendous. Not something fixed with a fan unfortunately. That aside. The hotel is in a decent location and was quiet despite appearing quite busy. Would stay again but maybe not during warmer months.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank F2d21982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 9, 2024

Had a nice stay at this hotel over the weekend. Decided to stay for 2 nights for a wedding on the second night to allow some time away from kids (we all need it!) specifically picked this hotel due to having a brewers fayre in the same vicinity which meant we could eat and drink without the need to drive. On arrival was advised that premier inn have bought over the restaurant and now only serving breakfast as no staff to manage the restaurant. This was really disappointing for us as meant we then had to drive to eat as the hotel isn’t within walking distance of any places for food and meant we could not enjoy a drink with dinner as one of us had to drive. This really spoiled our experience.
Room was basic but comfortable and had ample space. Beds were two divans pushed together and was quite noisy but still managed to sleep well both nights.
Bathroom was a bit grubby with rust around bath taps that had stained into the bath where it has been dripping but for what you pay for premier inn it’s not expected to be luxury.
Free Wi-Fi is absolutely awful… probably so you pay the extra to be connected.
Could not falt the staff at all - everyone we spoke to was lovely and friendly!
Would stay again but only as a base if required due to issues experienced with restaurant.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank U2220GRkarenk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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