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Club Med Arcs Panorama - French Alps
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Reviewed July 24, 2020 via mobile
ANTOINE IS THE BEST BARMAN I'VE EVER MET IN THE CLUB MED

We were together with my family and my friends, and of course when we go to the club med, the first thing we do is to go to the bar, which is one of the most important thing in the club med. After a couple of days, we had the pleasure to meet Antoine,one of the most kind, sweet and agreable barman I've met. With his excellent service on every single drink we wanted and with his own creation, we really appreciated his person and particulary his creation : the chocolat chaud viennois. We really felt in love with the nutella. I really hope he's gonna have an increase and will become the new Chef du village.

Solal from Beverly Hills, Los Angeles, California

Date of stay: July 2020
Trip type: Travelled with family
Ask Saintgelydu4fesc about Club Med Arcs Panorama - French Alps
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Reviewed July 22, 2020
An amazing holiday .

Another enjoyable holiday in Club Med Les Arcs Panorama,
On our arrival we were welcomed warmly by all the club Med Go,s .
Bruno helped us with our check in ,he was polite and proffectional a truly wonderful personality and dedicated to please us throughout our stay .
Due to covid 19 the hygiene was impeccable in the club, also hand sanitizers were provided everywhere staff wore masks and customers in restaurant and busy areas.
Our holiday was truly enjoyable and memorable and we cannot Wait to book again for next year also the views are spectacular the best I’ve ever seen .

The mountain biking at play bike was great,the guides where extremely friendly and helpful.The quality of the bikes that are given to clients are fantastic.This is due to them being brand new however I found that the electric bikes(rossinol)were not very good due to them being second season bikes.The problem with the bikes is that they make a lot of noise and brake down quite often.Apart from that the mountain biking as a hole is phenomenal and every year I come back the service gets better.The the staff working in the mountain biking are all very professional and have a wealth of experience in the field.
I truly enjoyed myself and highly recommend club Med Les Arcs Panorama .

Date of stay: July 2020
    • Sleep Quality
    • Cleanliness
    • Service
Ask ChristianMH1 about Club Med Arcs Panorama - French Alps
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 7, 2020
Chef De Village, Gilles, is outstanding.

We had a lovely time at Club Med Arcs Panorama in January. We were there for the second time.
Everything was lovely, but my family was really impressed by the courteous, friendly, and efficient Chef De Village, Gilles. He gives his undivided attention to each guest and manages to keep the atmosphere happy at all times.

We're very grateful to him and to all the staff.

Date of stay: January 2020
    • Value
    • Rooms
    • Service
Ask MichelinaB5 about Club Med Arcs Panorama - French Alps
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 20, 2020
Not good ratio cost benefit - Beautiful place with a not that good hotel

It is hard to put out a word about a place that is very beautiful, located in a dream that is south of France.
The problem here is what you should expected in return to what you have paid for.
My kid was on antibiotics. No minibar for the medicine in the room I stayed (don't really know the price in Europe, but for what I've paid, I was expecting this (necessity) in my room.
I guess the point is if you love ski and to be out in the mountains and reach your kids desperately in need of you because the experience they had in the mini club. That is the place for you, then this is ok- but don’t expect anything more.
MINI CLUB: My kid left the mini club traumatized. Never came back after first day. Not even in front of the door he passed anymore. I’ve been there to take the older one and is unimaginable the amount of kids crying. Again, what they charge me to put a kid in a colorful room is against the ratio I mentioned in the title.
VIRUS: I don’t need to go deep in this one, but no alert that they had previous epidemy in the hotel. Looking back now everything make sense to see every personnel of the hotel carrying an alcohol gel to put in the guest’s hands.
THE POOL: Impossible to use. My older kid realy loves to swin. He couldn’t stand the smell in the pool area. According to him, looks like that somebody has died in the pool and they forgot to take the body out. Result. We dind’t use not a single second. Again, no bath robes my my kind of apartament. For what I’ve paid? Really?

Date of stay: January 2020
Ask cgvieira about Club Med Arcs Panorama - French Alps
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Reviewed March 16, 2020
Failure to provide a refund. Avoid club met. Reported to trading standards.

Club med cancelled holiday due to covid. The law says they must provide a refund. But they are only offering a credit to be used next year. That is unlawful. When I phoned them they refused a refund. When I asked to put it in rioting they said read ABTA website. It’s the law that they must refund. All other companies are. You know how good a company is from how they behave when things go wrong. I would AVOID THEM.

Date of stay: March 2020
    • Location
    • Sleep Quality
    • Service
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