We decided to try this resort when i was in Gerik. I was disappointed with the choice to stay there. The resort looks quite impressive from the outside but looks can be very deceiving.
We arrived at 2pm and my room was still not ready but the hotel staff didn't offer us a welcome drink while waiting for the room. During our stay, none of the staff even greet us to make we feel welcome.
We like the room design but they lack in the detailing. The pillows & bed are terrible. It's like they bought it from TESCO. We can't sleep well that night due to wooden-like bed and uncomfortable pillows. Even the toiletries are of low quality. The soap are smelly and low quality. They don't even have body wash. They need to have these nice details if they want to called themselves a 'resort'. Even though the shower and bathroom looks nice but the towels are from a low quality & thin material. This is very unacceptable for a 'resort'
The food are really terrible. The taste and selection are unacceptable for a 'resort'. It's more suitable for a 2 star hotels
If you're not going to Royal Belum Forest, there are nothing much to do at the resort. It lacks creativity in term of their hotel management and it's very expansive even to do a simple activity. RM50 per person for a kayak in the lake is way too ridiculous price especially with a bad service form hotel management staff.
Until the 'resort' improves her management, I don't recommend anyone to stay there. If you must, it's just for one night for a transit to Royal Belum Forest. If not, you won't miss a single thing by not staying at the so called 'resort'
For the price that we paid, it was not worth it at all. If they want to charge a 4 or 5 start resort price, they should be prepared to have a 4 or 5 start resort services & amenities
- Official Description (provided by the hotel):
- Belum Rainforest Resort is one of Malaysia's premier ecotourism holiday destinations. Set in the midst of a tropical paradise, Pulau Banding, the Belum Rainforest Resort, is everything nature-lovers and holiday-goers expect in a getaway destination: complete relaxation and serenity, stunning views and surroundings, adventure, and the chance to get close to nature.With the Belum-Temengor Rainforest literally at their doorstep, guests at the resort will have a rare opportunity to experience the soothing beauty and mystery of the vast jungle, which has remained untouched for centuries. Nature lovers will revel at the chance to observe the beauty of plants and scenery that can be found only rarely elsewhere. Meanwhile, thrilling outdoor activities await adventure seekers who crave for adrenaline-pumping experiences. ... more less
- Reservation Options:
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- Also Known As:
- Belum Rainforest Hotel Gerik
- Belum Rainforest Resort Malaysia/Gerik