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“All the comforts of home in a brilliant location”
Living Room & Japanese Dining
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Living Room & Japanese Dining
Cottage - rear Cottage - front
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Excellent
29 reviews
Living Room & Japanese Dining
Cottage - rear
Cottage - front
Living Room
Artwork
Living room, into kitchen
Bathroom
Bedroom 1
Bedroom 1
Bedroom 2
Bedroom 2
Bedroom 2
Bedroom 2
Bedroom 2
Deck - outside dining
Deck - outside dining
Deck - outside living
Deck - outside living
Enjoying the snowscape
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Overview
Cottage -
2 Bedrooms, 1 Bathroom, Sleeps 4
Hakuba-mura, Kitaazumi-gun, Nagano Prefecture, Chubu

Reviews from our community

Excellent - based on 29 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
865jess
Greater Perth, Australia
1 review
“All the comforts of home in a brilliant location”
Reviewed 20 February 2016 for a stay in February 2016

My husband and daughter have just had the absolute pleasure of staying at Hakuba Cottage for 6 weeks during January and February. I can honestly say it was the perfect Cottage and location for a long stay and it provided us with all the comforts to ensure we not only had a great holiday but that it started to feel like a home away from home. From the onset the owner, Neil, was fantastic and helpful with any requests (big or small). He even arranged a baby gate to be installed to make sure our 2 year old daughter had no issues with the stairs in the property. The kitchen was extremely well equipped which allowed me to cook every second night and take advantage of the wide array of eating out options just a short walk away. A huge thanks to Neil and his team including Dan for taking us shopping during the week and sharing all the useful information that made our trip truely one to remember. We will be back for sure and highly recommend this property to others.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fxfrc5
Brisbane, Australia
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great base for skiing families”
Reviewed 13 January 2016 for a stay in January 2016

Clean, modern, comfortable home tastefully decorated. Great space for families with school aged children/adult children traveling with parents- would suit couples too as twin room has area to sit and watch the second TV. Due to the very steep stairs I would not recommend this house for people with children under five or people with any sort of mobility issue unless they are willing to sleep downstairs on the futon. House was well equipped with everything for skiers including racks for storage of skis and ability to dry clothing. Best feature was proximity to the bus stop for Hakuba 47 and Goryu shuttles- straight across road, no dragging skis for long distances, great for sleep ins. Access to Happo bus not too far away too (we preferred Hakuba 47 anyway) Kitchen equipped to support making meals if you do want to cook a few meals but if not five minute walk down to the main street of Echoland -multiple restaurants a great coffee shop and corner store with most items (and two fabulous golden retrivors in residence)
Great to be able to log onto Netflix and movies via Apple TV away from home during the evening. The manager Neil was very thoughtful and supported us to get to and from Happo Bus station on arrival and departure, also assisted us to get to the grocery store a couple of times which is a bit further out and his advice for non Japanese visitors was appreciated.
Would definitely be happy to stay again if we return to Hakuba for skiing and recommend to other families wanting accommodation in this area.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Comfort and access to skiing made so easy in this location/ access to main street easy walk
Liked least: My inability to read the washing machine but to be fair they had not been updated
Travelling group: Teenagers
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akaall
Brisbane Region, Australia
Level 5 Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“A nice stay”
Reviewed 19 April 2015 for a stay in March 2015

Compared to hotels in the area this is a much better option. Able to come and go, relax in peace, eat in or out. Nicely equipped with clean, roomy bedrooms for the kids to retreat to and watch movies alone. Wouldn't go as far to say it's spotless (the kitchen cabinets ALL need a good wipe down, inside and out), but a much better standard than found at Japanese places.

Neil was a very helpful, kind but professional host, accommodating to our late arrival and setting up the cottage for our arrival to be comfortable and welcoming.

Disliked that the "assistant" went through the cottage at our check out to, quote "check if we'd broken anything". Feel patrons could be treated with a little more respect for their honesty. We HAD notified about the broken window, which apparently was there before our arrival. Understand that Japanese can say the wrong thing at times and not know it, BUT, I had asked her, in Japanese, to use only Japanese with me as got the feeling her English wasn't that great after she completely misunderstood my first comment.

The ski slopes were a bit of a drive but there's also a bus stop right out front. Late March is not as busy. The skiing conditions were sludgy in places.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Privacy and location
Liked least: Kitchen was cramped and needs a good clean out.
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JessA30
Level 4 Contributor
13 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“picture perfect home away from home”
Reviewed 25 March 2015 for a stay in March 2015

Hakuba cottage momiji is the ideal place to stay when in Hakuba. This place is immaculately presented and well maintained, and a real homely feel is present here. The owner was more than happy to answer my many questions prior to and during ouy stay, even as going as far as to research and book activities for us. A world of inside knowledge, Neil and his team did every thing possible to make our stay enjoyable. Offering a free pick up and dropoff service from the bus stop, supermarket runs during the week and discount passes for the ski lifts. The place itself is top notch and surrounded by natural beauty, the views are spectacular from every aspect. Thank you neil :)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: everything
Liked least: nothing
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h0lidaysa...
Brisbane, Australia
1 review
“Perfect!!!”
Reviewed 4 March 2015 for a stay in February 2015

Stayed here with my wife and two friends and absolutely loved it. House had everything we could want and was handy to Echoland and bus stops.

Thanks Neil,

You're a legend.

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel M
Auckland Central, New Zealand
2 reviews
“The Cottage was a warm, clean and tidy home that we soon made our own.”
Reviewed 2 March 2015 for a stay in January 2015

We stayed at the Hakuba Cottage for two weeks January. We are a family of two adults and two primary school aged children.
Right from our first contact with Neil I knew we had found a great place to stay. He was friendly in all communications and provided a wealth of information that helped heaps with our planning. He was quick to respond to emails.
When we arrived in Hakuba we were greeted by Neil as we got off the bus. Neil then spent the next few hours with us taking us to the supermarket and assisting with any purchases given the language barrier, he drove us around the village showing us where restaurants, cafe, onsen, bus stops etc were. When we arrived at the Cottage it was to a warm, clean and tidy home that we soon made our own. There was a great amount of information in the cottage on how to work things in the house and information on the area and what services were available. Neil was easily contactable when we had any additional questions.
We were offered to be taken to the supermarket on three set days each week and this was a great service with always a friendly face to accompany us. The Cottage was serviced with fresh linen and a quick clean every 4-5 days which was always done at a time that was convenient to us.
The Cottage is an easy stroll to local restaurants. It is very conveniently placed for the shuttle service to the ski slopes. The Cottage was always warm and everything we needed, and more, was there.
We HIGHLY recommend staying at the Hakuba Cottage. It was good value, great service and we loved every minute of it. We hope to be back there again soon.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul C
Singapore, Singapore
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Another day in Paradise at Hakuba Cottage Momoji”
Reviewed 2 March 2015 for a stay in February 2015

I know this accomodation won the 2013 Trip Advisor award, but still, it went above my expectation. The house is exactly as described and in the pictures. But the little touches that Neil have put in (3 apple TV with shows, Wii, fully equpped kitchen, nice warm heaters, etc) make our stay awesome!

Neil and his crew (Midori and Omi) make our stay so comfortable with the scheduled grocery runs every 2 days and helping out with tour bookings and arrangement that you feel like having bespoke service in a 5 star service apartment!

Neil, thanks for the hospitality and i hope to be back very soon again!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Personalised service by Neil
Liked least: Can't think of any, if i have to find one, maybe the stairs
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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