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Reviewed December 27, 2016 via mobile

Visited in Dec 2016. The places of interest are not crowded with tourist this time of year. Beautiful resort and room has beautiful views of the sea. The illumination also made our Christmas Eve more special. We had Japanese dinner and I thought that was average. The hotel may be more accessible with car but if you are planning to check in only after touring the surroundings, and check out in the morning, this is definitely a must stay in shirahama Cho.

Stayed: December 2016, travelled as a couple
Thank yuppies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
コガノイベイホテル予約担当者, Operating Department at Shirahama Coganoi Resort&Spa, responded to this reviewResponded January 4, 2017

Thank you very much for staying at the Shirahama Coganoi Resort & Spa this time.
Have you enjoyed your trip in Japan? Also, I am honored that I was able to assist you in making memories of the trip.
If you have a chance to visit Wakayama, please drop in to our hotel by all means. We are looking forward to see you again.

Operating Department Misa Miyai

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Reviewed November 26, 2016 via mobile

Spent 1 night while driving along the coast. All hotel room has great views of the harbor and sea. Rooms are dated and most of the rooms are smoking room and therefore had smell if you are non smoker.

We had a huge room 613 and chose the Japanese dinner instead of the Buffet. In the Japanese restaurant, ambience was much nicer and quiet. Great variety about 10 items were provided to diners from fish to meat. You would definitely leave the restaurant very full.

Breakfast was in the international restaurant and get can crowded during the meal times as hotel caters to tour groups.

Christmas lights were nicely decorated throughout the hotel gardens.

Hotel is a bit out of the town central if you do not drive and parking is free and easy at hotel site.

Would stay again for the views and food.

Stayed: November 2016, travelled as a couple
1  Thank michaelc679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
コガノイベイホテル予約担当者, Operation Department at Shirahama Coganoi Resort&Spa, responded to this reviewResponded November 30, 2016

Thank you for your coming to our hotel.
Most of the rooms in our hotel are smoking rooms so we'll deodorize the rooms if you request for it. Please feel free to ask us.
We're glad if you could enjoy the ambience of the Japanese food.
The illuminations light up the whole year, but it's perfectly suitable for this season.
Please visit us if you have a chance to come to Japan.
We're looking forward to seeing you again.

Operation Department Yuna Okubo

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Reviewed October 19, 2016

Great hotel newly renewed with a lot of style. Big rooms with oven views and a outstanding dinner and breakfast. To make it even better great price with free transportation from cost station in Osaka Japan. I am looking forward to my next visit. The hot spring are very nice and big.

Room Tip: Any room with oven view
  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ted R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
コガノイベイホテル予約担当者, Operation Department at Shirahama Coganoi Resort&Spa, responded to this reviewResponded October 26, 2016

Thank you very much for praising our Shirahama Koganoi Resort & Spa.
Both in the restaurant and the big bath which are remodeled are very popular amongst the customers.
We are looking forward to seeing you next time.

Operation Department Misa Miyai

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Reviewed June 28, 2016

The resort was fantastic is everything.. rooms were large and spacious. the Onsen was very good. Buffet dinner were fantastic .. the view from my room balcony was breath taking... love it..It has a very beautiful garden and very good scenic view.

Room Tip: Corner room are larger and have 2 balconies with very good scenery of the bay.
  • Stayed: June 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Clarence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル古賀の井予約担当者, Operation Department at Shirahama Coganoi Resort&Spa, responded to this reviewResponded June 29, 2016

This time, thank you for your coming to Shirahama Coganoi Resort & Spa.We're so glad that you had a wonderful day on this trip.
We're looking forward to see you again some day.

Operation Department Misa Miyai

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Reviewed June 17, 2016

とてもきれいです。部屋からの眺めは最高です。そのうえ部屋はとても広いです。
プールも楽しめるし、イルミネーションで飾られた庭の散歩も楽しいです。
バイキングは種類も多いですが、とにかく込み合って落ち着きません。
二人用の小さなテーブルではせっかくの食事がまずくなります。
客数に対してレストランが狭いのかもしれません。比較的すいている日に宿泊しましたが、レストランの喧騒だけはなんとか解決していただきたい。

A big room ,tremendous sea view, and a nice outdoor bath.
The hotel is not near to Osaka or Kyoto, but if you have time, you should try this hotel. You won't be disappointed.

  • Stayed: June 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank tokko2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテル古賀の井予約担当者, オペレーション部 at Shirahama Coganoi Resort&Spa, responded to this reviewResponded June 20, 2016
Google Translation

tokko2014様
この度は白浜古賀の井リゾート&スパにご宿泊頂きまして、誠にありがとうございます。
当館は全室オーシャンビューでございます。日中はもちろん、日没後には当館庭園でのイルミネーションをご堪能いただけます。
レストラン会場への貴重なご意見重ねてお礼申し上げます。今後の課題といたしまして、前向きに検討させていただきます。
また白浜までお越しの機会がございましたら、白浜古賀の井リゾート&スパまでお立ち寄りくださいませ。スタッフ一同心よりお待ち申し上げております。

オペレーション部 宮井 美沙

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