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“Good View of Mount Pilatus”
Review of ibis Luzern Kriens

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ibis Luzern Kriens
Ranked #2 of 6 Hotels in Kriens
GreenLeadersBronze level
Reviewed 15 October 2017

We have stayed here for 3 Nights, We found there are no hotels nearby this hotel as it is slightly away from the main Luzern City. However it will take 4 mins for you to travel by train from Luzern Station. Get down at the 2nd stop from Luzern i.e. Kriens Mattenhoff. Walk is the only thing you have to do extra to reach at the hotel but it is hardly 500 meters. If that walking can be avoided then this hotel will be more preferred over other hotels in Luzern.

The hotel has got big rooms, clean linen and very good staff. The bathrooms are clean. The staff is very friendly and cordial. They also provide the customer a travel card with which you can travel within luzern for free during your stay at the Hotel. So you need not to buy separate tickets. This facility of Travel pass is common in hotels in Luzern so do ask for it. It will save a lot of money.

We had comfortable stay at the hotel, will surely recommend this hotel.

Room Tip: Take mountain facing room
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Menulone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiskriens, General Manager at ibis Luzern Kriens, responded to this reviewResponded 18 October 2017

Dear Menulone,
Thank you for making the ibis lUzern-Kriens your hotel of choice while visiting Switzerland. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated.
I do hope we will have the opportunity to welcome you back again.
Best regards,
S. Samil Benli - General Manager

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3 - 9 of 587 reviews

Reviewed 10 October 2017

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 28cam56
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibiskriens, General Manager at ibis Luzern Kriens, responded to this reviewResponded 12 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 October 2017

The hotel is located far away from the main city center, but is easily accessible by trains from Luzern main station. The rooms are big and quite comfortable. The staff is pleasant and helpful. The breakfast is great with different options.

Room Tip: Ask for free travel passes
See more room tips
  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank dibyajyoti2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiskriens, General Manager at ibis Luzern Kriens, responded to this reviewResponded 12 October 2017

Dear dibyajyoti2016,
First of all thank you very much for your kind comments. It is always a pleasure to receive such lovely comments.
We would be very happy to have you staying with us again on your next visit to Lucerne. Best regards,
S. Samil Benli - General Manager

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Reviewed 6 October 2017 via mobile

A very nice hotel. Standard Ibis. It's possible booking a room with a great view of the mountains. Our room was big and clean. The attendance is great. I really recommend. A very good cost/benefit....

Stayed: October 2017
Thank Ágatha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiskriens, General Manager at ibis Luzern Kriens, responded to this reviewResponded 12 October 2017

Dear Ágatha T,
Thank you very much for your great review on Tripadvisor.
It is a real pleasure to know that you have enjoyed your stay with us! We work harder everyday to make everyone feel home and comfortable.
We hope to see you soon again very soon!
Regards,
S. Samil Benli - General Manager

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Reviewed 20 September 2017 via mobile

This hotel is very very far from City centre. Those who wants to stay in City centre, not for them. Difficult to reach there. Not recommended at all.......you need to use train service to reach there.



Stayed: September 2017, travelled with family
Thank tushar_wable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiskriens, General Manager at ibis Luzern Kriens, responded to this reviewResponded 22 September 2017

Dear tushar_wable,
Thank you very much for posting your thoughts on here. I am sorry that you were not satisfied with the location of our hotel.
We would advise you to check the details of the establishment before making reservation like location, rooms, amenities etc. which are clearly published on every booking portal.
I am also pleased to inform you once more that our hotel is around 3 km from city center, in a very quiet location and reachable by train & bus which goes every 15 minutes. And we provide also free tickets for public transportation.
We thank you again for your comments and wish you a very good day.
Sincerely,
S. Samil Benli - General Manager

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Reviewed 10 September 2017

This hotel is not in the city of Luzern, it is near. We stayed for 3 nights and we had a car to go to other cities. But the hotel offers a ticket to go to Luzern with no cost. The hotel has some parking spaces with no cost but if they are not avaiable, you can park in the underground with a discount (you have to ask for it in the reception).
There are a few restaurants near the hotel and a mc donalds. We had an excellent stay, the staff was very kind and helped us whenever we need. Some rooms have a view to the mountais. It is a quiet place to stay. The breakfast was very good with many options.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Camila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiskriens, General Manager at ibis Luzern Kriens, responded to this reviewResponded 11 September 2017

Dear Camila S,

Thank you very much for posting your great comments on Tripadvisor.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

S. Samil Benli - General Manager

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Reviewed 8 September 2017

we stayed here for one night as we planned mount Pilatus day trip. The location is convenient, just 5 min walk from the station. The rooms are neat and spacious. Very friendly and warm service from people at reception.
One tip on food - if you are stuck there late night with no food, there is a Mac Donald near by that serves delicious quinoa curry burger as is open till midnight. Great for veggies like me.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank FBKalra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiskriens, General Manager at ibis Luzern Kriens, responded to this reviewResponded 11 September 2017

Dear FBKalra,

Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable.
We hope to see you soon again very soon!
Best Regards,

S. Samil Benli - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Luzern Kriens

Address: Industriestrasse 13, Kriens, Lucerne 6010, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne > Kriens
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Kriens
Price Range: $117 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Luzern Kriens 2*
Number of rooms: 69
Official Description (provided by the hotel):
The ibis Luzern Kriens Hotel is situated at the foot of Mount Pilatus, in a peaceful yet central location. Lucerne city center, Kriens and Mount Pilatus are a 5-minute train ride away, offering a whole host of activities all year round. You can reach Mount Titlis and the surrounding ski areas in 35 minutes. The hotel is ideal for a city break or longer vacation, and there are many restaurants nearby. It has 69 rooms, a bar serving snacks which is open 24/7, chargeable parking and free WIFI access. ... more   less 
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Also Known As:
Ibis Luzern Kriens Hotel Kriens
Accor Luzern Kriens
Ibis Luzern Kriens Canton Of Lucerne, Switzerland

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