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“A terrible place to stay....noisy and our room was NOT clean. Walls are 'paper thin'.”

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The Hermitage Motel
Ranked #1 of 1 Leumeah B&B and Inns
Certificate of Excellence
Reviewed 16 April 2017

We stayed as a family. The place looked good. But the walls were 'paper thin' and we could hear all conversations (and 'other things') from the 'people' next room. TV up far too loud, all yelling. Our room was unclean from the previous occupiers. The meals were okay with the exception of the steak my wife ordered, which was tough and chewy - Overall terrible.

Room Tip: Don't stay here!!!
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  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Graham T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 April 2017

Dear Graham
Thank you for your review. Just to clarify this review...We were advised on check-out of the noise from the next room. We then advised you that their is an extension number on the room phone and in the compendium to contact the night managers so they can deal with any excess noise. This is the only way we can control the noisy, disruptive guests'. We have no control over guests inconsiderate behaviour.
The room WAS cleaned from the previous guest except for a dish that was hidden under the bedside table. We apologised to you and gladly refunded $70 back to you for the inconvenience of the noisy guest. As you can read from our previous reviews we do try our hardest to provide an excellent, hospitable service to all our guests' and we are sorry that your stay was not up to our usual high standard.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15 - 21 of 99 reviews

Reviewed 8 April 2017

Very large and comfortable rooms with balcony. Huge bathroom and spa. Very clean and tidy. In room breakfast was good quality and arrived right on time. Liz and the staff are very friendly and helpful.
Very much enjoyed our stay at The Hermitage and will be back.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank lockewright1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2017

I stayed in a double room on the first floor and couldn't fault the room and it's amenities. It was quiet and spacious with a comfortable bed and functional, tasteful bathroom. Our group enjoyed a take away dinner in a lovely room which was made available to us after a full days outing. The entry foyer was exceptionally welcoming with a cosy atmosphere of understated luxury. The staff were professional, friendly and helpful at all times.

  • Stayed: January 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Mermaid277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2017 via mobile

Was a little disappointed, booked the spa suite, but there wasn't any hot water left when we went to use it, we did get hot water the next morning but due to my need to checkout early it defeated the purpose of the spa.

Other then that, it was a good stay, the suite was large, bed was comfortable and although near a main road was very quite.

Stayed: March 2017
Thank Jenni C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2017

I stayed overnight here this week as I had an appointment in Sydney the next day. Being from out of town, the thought of Sydney traffic was very unpleasant so I decided to leave my car at the Motel and catch the train into Central. It worked very well and the train trip only took one hour. My room was large, very clean and the staff were most welcoming. I would certainly stay at the Motel again!

  • Stayed: March 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2017

We had a two night stay here and were so happy to stay in such a beautifully appointed room, with safeguards in place, such as carpark locked overnight and external door also locked for our protection. The staff were extremely helpful and friendly. will definitely be staying there again on our next visit.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank 727helenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2017 via mobile

Nice place to stay with space to move in the rooms. There is a balcony off the rooms which if you choose to smoke this is allowed. You get free wifi and the speed is good enough. It's 600m to the train station so easy to get to the city. Reasonably priced restaurant and the food is delicious. Only downside was the tv did not work, but with wifi and Netflix who needs a tv. Shower was nice and pressured. Hot water runs quickly. There is ample parking. Beds are comfortable and the rooms have air con.
See you next time. Thanks.

Stayed: March 2017, travelled on business
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hermitage Motel

Address: 5 Grange Rd | Campbelltown, Leumeah, Campbelltown, New South Wales 2560, Australia
Region: Australia > New South Wales > Greater Sydney > Campbelltown > Leumeah
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Leumeah
Price Range: $155 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hermitage Motel 4*
Number of rooms: 35
Official Description (provided by the hotel):
The Hermitage Motel is the first motel at the entrance to Campbelltown off the Hume Motorway. The motel offers a range of superb accommodation at reasonable rates.We can cater for the individual traveller, families and large sporting groups. All the rooms have a private balcony,or patio, well lit work desk and large spacious bathroom.We also have a beautiful a la carte restaurant on site with a welcoming bar area and conference room. ... more   less 
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