I was very disappointed during my recent visit to Aspria La Rasante for spa treatments.
The facilities of the spa are basic and feel dated. The treatment itself was ok. Spa staff were pleasant, but attitude of staff at reception needs improving. Upon payment I was overcharged by 25%, when I pointed that out staff did not even apologise, simply stated that "they were not aware of all current promotions". On-site parking is reserved to club members, anyone visiting from the outside is made to feel like a second class citizen despite paying full price for services.
I visited Aspria considering to become a club member but will now stay away. The overall impression is of a rather unpleasant establishment pretending to be something it's not. More
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