spent lots of time at the beach and restaurant. The service was the worst I've seen in 5 weeks of Asia. I understand its "island life" and all, but absolutely horrible service. 20 minutes to get acknowledged. True everyone has an off day, but they followed that up with another 20 minute wait to place our order. Our drinks sat empty while we waited almost 40 minutes for our dinner which arrived cold and had probably been sitting in the window for 20 minutes. The content was good, lots of meat, nuts, and vegetables but was spoiled by the Lil warm temperature. Trying to get the bill was another ordeal, and we were 30 seconds away from leaving without paying.
I'm not one of those people who pipe up when something pisses me off, but for a nice resort the service was unacceptable. They have a great beach and the layout is very nice and well planned. The grounds are very clean. But of you're expecting good service or have hungry children, consider elsewhere. I enjoyed a few meals at the Baan Klong Chao homestay up the street, they had one of the best pad Thais I've had and was a fraction of the price.
Note: as of January 2013, there is a large construction site right next doorMore
- Free parking