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Bob M
Birmingham, United Kingdom

Just OK -- but with very helpful staff

Review of Hotel O Colmo
3.0 of 5 bubblesReviewed Feb 15, 2023
We were dumped here by Tui when a flight was cancelled. It was OK. The check-in process was good and the room itself was clean. However, it was very old-fashioned (there was no headboard for the double bed).
The place is idiosyncratic (there are keyboards and typewriters everywhere!) and is badly in need of an update. I thought the lift was scary. To be honest, it felt more like a walkers’ hostel than a hotel.
However, the reception staff were excellent, they went out of their way to be helpful and were the hotel’s saving grace.
Date of stay: February 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesService
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    Reviews (197)
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    All reviews nice hotel skewers nice room good size madeira
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    7 - 12 of 197 reviews
    Reviewed September 25, 2022 via mobile

    For the price paid (approximately £34 via Hotel.com) for 1x night - I consider the hotel exceptional value. Though I didn't use the spa facilities or pool, at a glance they looked to be of a high standard. The hotel itself is situated in the centre, 30 seconds from the plaza, and various bus stops and a 40 minute hard power walk to the start of the upper waterfall trails. The breakfast was superb with plenty of bacon rashers and even gluten-free bread which was a bonus. The reception staff were very helpful, professional and kind. I will return, and as such I am happy to recommend to all.

    Date of stay: September 2022
    Trip type: Travelled solo
    Thank JONO5K1
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 9, 2022

    I stayed here just for one night as part of a tour of Madeira. Check in was quick and the room easy to find. Inside the room, everything was very clean and well presented. A big, comfortable bed meant a good nights sleep. In the restaurant, the food was very good, plenty of good local meat on a skewer and a good selection of local wines. The location is perfect to explore the lively and colourful market in Santana.

    Date of stay: February 2022
      • Location
      • Rooms
      • Service
    1  Thank Paul M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed January 8, 2022

    For me one of my best hotel stays on Madeira. Nice very large rooms coupled with great dinner service and much improved hot breakfast options (from when I stayed 5yrs ago) made the whole experience (of returning) very worthwhile.

    Room tip: Roast goat was a rare treat!
    Date of stay: January 2022
      • Value
      • Location
      • Service
    1  Thank Jay3449
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed November 20, 2021 via mobile

    A comfortable but old dated establishment in need of a face lift. It wouldn't take much to turn this hotel around into something amazing but I imagine the owners/management are not interested in spending even a little money to raise the standard of the hotel a little higher. First impressions of the lobby are like going back in time, nothing appears to have changed in years, felt like I was walking into a hotel museum. The lift could do with better lighting, a large mirror and no menu stuck to the wall in a plastic document cover, the arm chair and rug in the corridor on the way to the rooms have clearly never been steam cleaned, better if they were not there. This hotel has clearly seen better days, but that must have been during a period in the last century. But, as long as they are making money, the owners must be very happy, were it mine, I would be rather sad.

    Room tip: Dont stay more than one night and only if nothing else is available. There's free parking round the back where the reception is. The restaurant in the front is not bad.
    Date of stay: November 2021
    Trip type: Travelled as a couple
    1  Thank AllanWhicker007
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed October 31, 2021

    Spacious and clean rooms; nice bathroom with shower in bath tub; large breakfast buffet with great choice; excellent dinner and good wines; friendly and helpful staff. Indoor pool also available. Highly recommended!

    Date of stay: October 2021
    2  Thank Ray19067
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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