Name: Best hotel on Samui
Item: Cape Fahn Hotel
Rating: 5
Author: 517KateR

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All reviews private pool michelin star chef boat man refilled daily reception lobby an ocean view villa koh samui luxurious stay island paradise meal times pure luxury main pool tai restaurant low tide luxury hotel our honeymoon private dinner

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ger842015

Chicago, Illinois

1010

Reviewed February 10, 2022

An Unforgettable and Amazing Experience

This review is about a month and a half overdue and I’m so glad I finally have the time to leave it!

We had the privilege of staying at the Cape Fahn hotel over the festive season for a total of 8 nights in a Tropical Pool Villa (#14). Without a doubt, this was one of our favorite hotel stays in years! The staff across the board were fantastic.

From the GM Timo to the Front Desk Manager Kate, and Kate in the breakfast area, the service we received from ALL team members at the Cape Fahn hotel was warm, professional, and proactive.

Just a few examples…every morning we had the pleasure of dining for breakfast at Long Dtai. Kate was usually our server and remembered our drink and food order (down to the extra Croquettes!) every morning without hesitation. On another day, I was having issues with my ears and water. Without hesitation, Timo arranged for one of the Cape Fahn drivers to pick me up some ear drops from a local pharmacy. This is the kind of service that really can make a stay! The service at the beach club was also fantastic. I don’t remember his name, but every day he greeted us with a smile and took care of getting us paddle boards, sea kayaks, and drinks! So great.

The Villa itself was comfortable and we enjoyed our days by our private pool. The bedding is out of this world (I wish I could buy it!). It really was a great space.

I’ve stayed at several 5* hotels in Samui, and Cape Fahn is by far my favorite. It really does check all the boxes and we look forward to returning for years to come!

Date of stay: December 2021

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1 Thank ger842015

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear ger842015,

Thank you for sending us such a positive, one might even say 'glowing', review of your visit to Cape Fahn Hotel, Koh Samui. We are, of course, delighted that you found the comfort and first-class service that we aim for and it is very kind of you to mention those staff by name who went out of their way to make your stay memorable. We all look forward eagerly to the pleasure of welcoming you back on your next visit.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Fahn Hotel, Koh Samui Management

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Saranyaphak M

Ko Samui, Thailand

82

Reviewed January 27, 2022 via mobile

View And Wine

Impressive welcome, great fun cross to the island with the quick speed boat, very nice atmosphere and stunning view at Long Dtai terrace for sunset, good food and service, the staffs all very friendly, especially pairing with good wine Love it!!!

Room tip: Be ready for boat ride, best not wearing a high heel.

Date of stay: January 2022

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1 Thank Saranyaphak M

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Saranyaphak M,

Thank you for sending us your views on your visit Cape Fahn Hotel, Koh Samui We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Fahn Hotel, Koh Samui Management

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courtneylN404WD

1

Reviewed December 20, 2021

The Staff Went Above & Beyond During Our Travel Emergency

My boss is loving the property, but this review is about how the manager Kate went above and beyond for us during a travel crisis. Due to an error by the airline my boss found himself being held at immigration in Bangkok, unable to continue to Ko Samui until he booked a new Test & Go package in Bangkok. I was in the US trying to coordinate at 3 AM, wasn't getting anywhere calling hotels on my own, so I called Cape Fahn to see if they had a sister property in Bangkok. Kate sprung into action, called their sister property Cape House, secured his room and had a driver on the way to the airport to pick him up in less than 30 min - they stopped for his PCR test on the way to the hotel and rushed the results so he could make the first flight out in the morning. She connected w/ me via WhatsApp and stayed in touch the entire time to make sure everything went according to plan. She followed up with me the next morning to let me know when my boss arrived in Ko Samui.

Being held by immigration in a foreign country is a nightmare and I'm so grateful we had Kate, she saved the day and I don't have enough kinds words to say about her!

Date of stay: December 2021

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear courtneylN404WD,

Thank you so much for taking the trouble to write to us about Kate’s support to you through that difficult and quite alarming situation. We are delighted to read that all turned out well; the comfort and safety of our guests is always a priority. We hope that your boss continues to enjoy his stay with us here at Cape Fahn Hotel and hope to see him back with us or at Cape House in Bangkok in the future.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Fahn Hotel, Koh Samui Management

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PamC2074

2

Reviewed December 13, 2021 via mobile

Beyond expectation

Beyond expectation you can have a peaceful vacation here.
I would love to give 5/5 for Cape Fahn for
- hotel's room and amenities : room is spacious with good quality amenities they also provided baht salt and oil for relaxation which is extra !
- attentive staff : Staff is very attentive friendly and pay attention to small detail
- last one which i wanna highlight is Food
Breakfast is awesome even variety of choice is limited but they all serve with good quality and every pieces is selected from local.
Long Tai restaurant can represent authentic southern food which highly recommend to try.

Date of stay: December 2021

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear PamC2074,

Thank you for taking the time to send us this most rewarding review of your stay with us at Cape Fahn Hotel, Koh Samui. We are delighted to read of your appreciation and we will certainly pass on your gratitude to our staff. We look forward very much to the pleasure of welcoming you back next year.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Fahn Hotel, Koh Samui Management

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Theerapat H

1

Reviewed December 7, 2021 via mobile

I shall return

The little private island of Fahn is a perfect hideaway for those who love quiet and secluded place with beautiful beaches , views and location. We arrived on a sunny day and were quite amazed by the colors of the ocean. Soft sea breeze incessantly blew me away as well as the hospitality of the staff made me feel so comfortable with the place.
What to be improved: Low water pressure in the shower was the worst issue that spoiled our stay at the horizon village. At Long Tai, we ordered four southern Thai seafood dishes, the recommended signature dishes were quite delectable exceeding all the expectations but the other two dishes really had such a nasty taste that we nearly left untouched. Any way, breakfast was meticulously prepared and delicious, thus making up for that miserable dinner.

Room tip: No need to pay extra money for expensive villas. It’s not worth.

Date of stay: December 2021

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Thank Theerapat H

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Theerapat H,

Thank you for taking the time to send us this most rewarding review of your stay with us at Cape Fahn Hotel, Koh Samui. We are delighted to read of your appreciation and we will certainly pass on your gratitude to our staff. We look forward very much to the pleasure of welcoming you back next year.

Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment.

Sincerely yours,
Cape Fahn Hotel, Koh Samui Management

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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