I concur wholeheartedly with the latest negative reviews which, despite sounding harsh, are actually fair and accurate. We stayed 6 nights and were given room 123, one of those dark and dingy substandard rooms which are sadly not the exception. We requested to be moved but were refused and then discovered that those in the know and favored by staff were given the choice rooms - what happened to equality I wonder?
Our rate included breakfast which was ok but an evening meal at the outside seafood BBQ was woeful and grossly over-priced.
Many long term guests there behave rudely and crassly, currying favour with the staff and reserving sun lounges with their towels without ever turning up to actually use them. Not the hotels fault? In fact the hotel's off hand treatment of first time and short stay guests suggests this same lack of respect and courtesy.
Do yourself a favour and stay elsewhere in Phuket at least until this current cohort of decrepit holiday makers shuffle off this mortal coil. It shouldn't be long - we are in our 50's and were some of the youngest there!More
- Free Wifi
- Free Parking