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Reviewed July 21, 2017

Overall experience was satisfactory but we didn't get the WOW factor we were expecting.
Butlers were amazing and couldn't do enough for you.
Rooms and complex need updating.
Pool was always covered in leaves and actually smelt dirty on one day,maybe they had forgot to apply chlorine.

Stayed: July 2017, travelled with family
Review collected in partnership with fairmont.com
4  Thank Wayne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShellyAlleyne, Executive Assistant at Fairmont Royal Pavilion, responded to this reviewResponded July 25, 2017

Dear Wayne A

Thank you very much for taking the time to share your comments regarding your recent with us here at Fairmont Royal Pavilion.

Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.

Please allow me to express my sincerest apologies. Please rest assured that we have noted and taken the appropriate measures to address the problem and to prevent any future occurrence.

Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future.

Regards

Shelly Alleyne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 21, 2017

Only spent two nights at this hotel. My partner and I are both locals and fully enjoyed our staycation. Absolute superb service from Mechelle Griffith from the Babrados Sales Team, straight to the Restaurant staff. Rooms were very clean and cozy. Only down fall is the food is very expensive but extremely filling.....I'm looking forward to seeing the improvements after the renovation is completed. I loved my stay at and look forward to a future stay.

Room Tip: Top Floor Corner Room to the restaurant side is the best!
  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank KellyAnn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShellyAlleyne, Executive Assistant at Fairmont Royal Pavilion, responded to this reviewResponded July 24, 2017

Dear KellyAnn S

We thank you for sharing your positive comments on your overall experience at The Fairmont Royal Pavilion.

The team strives to deliver the best experiences and are extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished and have been shared with Mechelle and the rest of the team.

Thank you very much for giving us the opportunity to showcase our hospitality. We look forward to the pleasure of your many more such visits.

Regards

Shelly Alleyne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 19, 2017

We stayed at a villa that utilizes the beach and amenities of Fairmont Royal Pavilion so this review is specifically for the beach. The staff is helpful and friendly. There are lot's of water sports activities provided by "vendors" but best of all: the drinks at Fairmont are unbelievably good!!! I had a cherry drink that tasted like "nectar from heaven" (if there is such a thing). The beach is relatively nice. There are some rocks/pebbles close to the shore but once you identify where they are and maneuver around them you are good to go. The water sport operators are very helpful and friendly. The rental rates are also reasonable. So BLUF: Get a few drinks (try all flavors if you can), grab a umbrella chair and then get a swim in the ocean. Great way to spend a day.

  • Stayed: June 2017, travelled with family
    • Location
    • Service
Thank KayeMae001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShellyAlleyne, Executive Assistant at Fairmont Royal Pavilion, responded to this reviewResponded July 25, 2017

Dear KayeMae001

Thank you for the great review of our Beach Club!

We are glad that you enjoyed the food and service especially our drinks offered at our Beach Club.

Your compliments will be shared with the team and we hope to see you again very soon.

Regards

Shelly Alleyne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 19, 2017

This hotel was chosen based on positive previous reviews and is a truly relaxing beach holiday.
It is located on a lovely white sandy beach with water sports available.
The staff were all very friendly and attentive.
Our first floor room was spacious with a large balcony and as with all the other rooms uninterrupted sea views. I felt the ground floor rooms were overlooked by the rooms above.
An area that needs to be improved upon is the restaurant which was the only one open for dinner as the food was repetitive and disappointing.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Surid22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShellyAlleyne, Executive Assistant at Fairmont Royal Pavilion, responded to this reviewResponded July 25, 2017

Dear Surid22

Thanks for your great comments, I am very glad you enjoyed your stay. You certainly touched on the best parts of Fairmont Royal Pavilion our friendly service.

Over the last year we have done much to improve our menu’s and our chef is continuing to develop new menus for the varying meals in all our outlets, you can expect much as we continue to evolve!

Thank you again for your review and we look forward to welcoming you back.

Regards

Shelly Alleyne

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Reviewed July 17, 2017 via mobile

We have been to this beautiful hotel several times now and are never disappointed. The staff recognise you the minute you are out of the taxi and from then , for your whole holiday , it is total relaxation.
We can't put our finger on any one thing that makes this hotel so special. The staff , the rooms , the beach , the views , the cocktails etc etc. It is all of these things and more that make the RP feel home from home. Already booked for next year and counting the sleeps.

Stayed: May 2017, travelled as a couple
Thank Janebredin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShellyAlleyne, Executive Assistant at Fairmont Royal Pavilion, responded to this reviewResponded July 24, 2017

Dear Janebredin

It was a pleasure to welcome you back and we really appreciate you taking the time to share your experience.

It is nice to see that you enjoyed the services of our team over the years. Your kind words have been communicated and the team is very grateful for it.

We can't wait to welcome you back again for another great visit.

Regards

Shelly Alleyne

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