Stayed 3 nights after arriving in Milan. Nice welcome by staff. Someone even parked my car for me in garage. We had half board (breakfast & dinner) - with the nice German custom of reserving the same table for your stay. Yes - German is more predominantly spoken than Italian! Excellent rooms and facilities. Their resident sheep provide amusement to all.
Dear Guest,
thank you very much for the wonderful feedback! We hope, once again, to have the opportunity to welcome you here,
nice greetings
family Dorfer & Staff
a great location with great valley view. Multiple hotels and houses connected together (you could get lost). top class spa and all variaties of entertainment. Individual spa areas for families vs. adults only. Dining areas also account for family vs. adult separation. Not that cheap, but worth the money: This is the best place I've ever been to.
Dear mrgoagoa,
Thank you very much for your very kind feedback. We are happy that we could meet your expectations and convince you also with our culinary offer.
It would be our great pleasure to welcome you soon again at the Quellenhof Luxury Resort Passeier to your Wellness & Gourmet holiday.
In the meanwhile we wish you a wonderful time and send kindest regards.
Fam. Dorfer and the team of the Quellenhof Luxury Resort Passeier
we stayed in alpenschlössl in quellenhof resort.
this was our 4 th time in the region so far. The owner jörg ; personally interest with our any needs. this resort is perfect for hiking lovers, sparklers, spa enthusiasts and also for families. Definitely deserved 5 star, i am so happy that i ll not need to look after for a resort to stay next year.
Good food with extended options, excellent location.
Dear Burak B,
thank you very much for your kind feedback. It was a pleasure to have you and to take care of your needs and requests.
We look forward to welcoming you soon again.
In the meanwhile, we wish you all the best.
Kindest regards,
Fam. Perwanger Dorfer and the team of the Alpenschlössel
I have stayed at the hotel with my kids and a group of friends.
Hotel has absolutely everything what you would expect from a five stars hotel, especially all saunas and pools are great.
Also rooms are clean and food is good.
That all gives one a very nice impression.
However in case of any dispute or a problem there is absolutely now compassion or understanding from the management. Hotel management is not interested to know anything about problems and is hiding if you would like to reach them.
That leaves very poor impression. They are only interested to get money but there is nothing personal about service.
Dear Pupazzina,
Thank you for your kind review and for having taken the time to do so. We appreciate very much and we are delighted that you have had a nice stay with us and that you did enjoy both our spa & Wellness offer with 22 saunas and 11 pools and our culinary offer.
First of all, we would like to apologize for the delay of our reply.
We always do our best to meet all requests and fulfil all wishes of our guests because happy guests are our declared mission. This includes as well that, when confronted with a complain, not only we are very sorry to hear that something went wrong and a guest is therefore unhappy, but we also react immediately in order to find a satisfying solution. Now, we do not know what you are referring to specifically but we would be very happy if you wanted to contact us directly to better understand what in your opinion went wrong. Thank you in advance for your kindness.
Warm regards,
the Dorfer family
Winter holidays have changed now that I have a toddler so we wanted to find a place that was all inclusive, had enough activities, children friendly and had gourmet food. The Quellenhof checked all the boxes.
We stayed in a wellness suite in the new wing with a “fireplace”, it was modern and had a lot of space. It was luxurious but comfortable. I slept so well with the sound of the fireplace in the background.
My son loved the swimming pool, in our building which was not too busy. The pool with the water slide and pool river was mostly full. There is babysitting service which is excellent as well as a very large playroom for the kids.
For the adults there are designated adult only areas, women spa and a designated naked only spa with special spa animation-lord of the rings.
The food was very good. You ordered from a menu and was very well presented. Breakfast buffet was good, pizza was fantastic!
New Years dinner was not included in the price which was communicated before. It was festive, a variety of food choices and fireworks.
Overall we enjoyed it very much and we returned all very refreshed however it all came at a fairly steep price. Quality very good but value for money-fair.
