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“The True Provence Experience”
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Very good
19 reviews
Our sensational new kitchen
Charming details throughout the house
Gorgeous, cozy, comfortable living room
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Overview
Holiday Rental House -
5 Bedrooms, 6 Bathrooms, Sleeps 10
Ansouis, Luberon, Vaucluse, Provence-Alpes-Cote d'Azur

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
mariateri
Annapolis, Maryland
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“The True Provence Experience”
Reviewed August 18, 2017 for a stay in August 2017

Just spent two marvelous nights at this incredible house. It was like stepping into another life experience -- the colors throughout the house reflected the colors and romance of Provence. The furnishings are unique -- and transform your stay into a one of a kind experience. After touring the area you can sink into the living room couches and enjoy some local wine, cheese and sausages. (And if you can't disconnect there is a TV with a lot of English language channels.) Or, enjoy the ground floor patio with a water fountain trench and walls soaring four stories. We enjoyed using the gas bbq to grill some wonderful ribs for dinner. At night went to the rooftop patio to sip nightcaps and watch the sun set from very comfortable couches. The five bedrooms are each elegantly furnished along with five bathrooms. If you want a once-in-a-lifetime experience, this is it. No cookie cutter environment here. It is perfect for a romantic get away, family, or friends group trip. The village is also beautiful with a Micheline Star restaurant, friendly cafe and grocery store, and chateaux. Wonderfully located near many wonderful towns to explore Provence. Staying here again is on my bucket list!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Aug 2017
Thanks so much for appreciating all of the passion, love and care we've put into this home (away from home)

We'd love to see you again and are ready when you are for your next booking!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TDKG2017
Hamptons, New York
1 review
“Perfect get away”
Reviewed May 17, 2017 for a stay in June 2016

Amazing home,beautifully decorated with all the comforts of a home away from home . Walk to bakery bar and 5 star dining. Village nestled amongst grape orchards and fields of flowers .short drive to daily markets in neighboring town. What's not to like

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2017
THANKS AND WE so appreciate your feedback!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adrian_B...
Paris, Ile-de-France, France
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Have stayed here many many times and loved it more with each visit!”
Reviewed May 17, 2017 for a stay in May 2017

This is Charm with a capital C. Every single detail is thought through to make your stay absolutely perfect. The house is very well equipped with everything you need or could want to have a true Provencal experience. Madame who is the owner has obviously filled it with her loving care as it shows. You will feel like one of the family the moment you enter and you may never want to leave. In addition, Ansouis is a jewel of a town and nearby are all the best villages of Provence...so if you aren't already in love with Provence, you will be after your stay at this quaint village house.

Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2017
Thanks so much for your feedback! As an expert traveller and someone in the know on rentals and homes in France ~ your recommendation is so appreciated.
You've "seen it all" and know what hosts need to provide, so again: Merci Beaucoup for your comments! We take your feedback seriously, and have continued to upgrade and upgrade year after year.
COME BACK AND STAY AGAIN
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
F1racegir...
Paris, France
Level 6 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Provence Perfection”
Reviewed May 16, 2017 for a stay in May 2017

The house was perfect for our girls' getaway. After a quick ride on the TGV from Paris and a short drive from the train station in Aix en Provence we were in heaven.

All of the beds and bedrooms were very comfortable, and it was nice for everyone to have their own bathroom.

The best parts of the house are the well-equipped kitchen, with the huge island to gather around and the massive fireplace in the dreamy living room.

Ansouis makes a great base for visiting the some of the most charming villages in France. We enjoyed our visits to Lourmarin, Cucuron, La Coste and l’Isle sur la Sorgue. But the best part was coming “home” to Ansouis in the evenings.

If you have ever dreamed of staying in a village house in Provence, book this amazing house in adorable Ansouis

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2017
Thanks so much for your review. We do our best to make our house open, friendly, cozy and a great gathering place for friends and family.
We're so happy you had a wonderful stay!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kimpling
Chicago, Illinois
1 review
“A beautiful Christmas in Ansouis.”
Reviewed May 16, 2017 for a stay in December 2016

We had 5 days for a quick getaway. We had time to relax in front of the fabulous fireplace, with a glass of wine, after cooking in the chefs kitchen. A day trip to Marseilles with one of the best Caprese salads on my life on the waterfront. Truffle hunting and the Christmas market in Ax and Lourmarin, everything so easy to get to. Just walks around the village and cooking Christmas dinner in that beautiful old home, made the trip worthwhile...

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2017
Thanks so much for your review, It is super helpful for guests to see than ANYTIME OF THE YEAR, we do our utmost to make your stay wonderful.

We appreciate that you chose to stay at the house at Christmas, a very special time for family, loved ones and friends.

Come back again ~ and enjoy spring and summer here as well!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia...
Huntington, New York
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“It was so perfect not enough words to describe”
Reviewed October 14, 2016 for a stay in September 2016

The house is amazing. The amenities were top notch. It was warm while we were there and house had an efficient AC, which is not common in Europe. There is a beautiful rooftop terrace, a BBQ that we enjoyed a few nights, when we did not eat out. The kitchen was well appointed with anything you need. The owner called to check to make sure we were satisfied. Everything was PERFECT. Also, the location is convenient for many destinations. Thanks for a great stay! We'll see you again in 2017. I would come back tomorrow if my schedule allowed. Again, a GREAT STAY.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The feeling of warmth and welcomeness upon walking through the door.
Liked least: Having to leave.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2017
thank you so much for your review.

We hope you'll be back again this year, and by the way, we installed top notch AC up on the top floor in each bedroom.
It's not American style HVAC, but it's pretty darn great!

Have a great summer and we'll see you and your family again in the autumn.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parlez-vo...
Dallas, Texas
Level 6 Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“RENTER BEWARE!”
Reviewed July 14, 2016 for a stay in July 2016

RENTER BEWARE! The description of the Ansouis "Slow Provence" house is VERY misleading. Overpriced for what you get, this house is NOT suitable for multiple travelers during the summer months.

Take note of the "Rule Book" you will receive from the proprietor prior to arrival discussing the unyielding do's, don'ts and various "chores" you are expected to do as a paying guest! The proprietor emphasizes over and over in the "Rule Book" that the house is NOT a hotel. This is indeed the case and one of the few accurate statements in her description of the Ansouis house.

Upon arrival we were greeted by a cold and uncharming female, who you are told upfront by the proprietor, is not to be considered your "personal concierge". That is after we were hounded by several phone calls from her during the day of arrival to see if we could accomodate an earlier check-in time due to it being a busy Saturday for our cold and uncharming "greeter". To say that this person was clearly offended by the fact that we were unable to manipulate our arrival time to suit her needs is putting things mildly.

Upon entering the shutter and window sealed dwelling on Saturday afternoon, (as if we had arrived unexpectedly!) we were overwhelmed by the suffocating heat and stale air inside the house. "We have air conditioning systems on each floor of the house, " reads the description. When we asked about the designated air conditioning unit for each floor as noted in the house description, we were pointed to a $59-$99 Euro plug-in "air blower" which showed a luke warm temperature setting of 24 degrees celcius. (We discovered the price of the "air blower" only after visiting the Super "U" store in the nearby town of Pertuis. You would think that considering the price paid to rent this house, that the proprietor could afford the expense of purchasing few more units to make the house comfortable!)

Of the two hot "air blowers" posing as A/C units, the one on the second floor is located in the anti-room of the Master Bedroom. Contrary to its location, it serves absolutely NO use to either the Master Bedroom nor the two other bedrooms located on that level. As for the unit located on the third floor, it too serves no cooling purpose for any room on that level. And don't think for a minute that you can adjust any device pertaining to termperature control in any room. All were programmed to suit what the proprietor determined to be an adequate temperature for the paying guests.

Each bedroom did have its own fan(s) so that the flow of hot air could continue to circulate while you sweat through the restless night. Please note that the third floor is truly uninhabitable during the summer. The brilliantly located skylight allows for the sun to beam in directly all day long, while temperatures soar to well over what any human being can tolerate at any point of the day or night. And also make note that the toilet and shower for the third floor are separated (2 rooms) and located directly off the statircase. You are safe to access these amenties so long as you remember to use careful foot placment upon exiting or you may find yourself tumbling down the tile staircase. We suggest that the stairwell light be left on during the night in order to avoid this deathtrap.

"Upstairs there is a Large Roof terrace with outdoor dining and BBQ, and mini prep kitchen," reads the description. NOT quite. The Large Roof terrace is inhabited by various stray cats from the village and large birds swoop in/out to see which new guest might be invading their roosting area. The mini-prep kitchen is nothing more than a utility room with dirty mops and cleaning supplies.

"Tucked in just off the living room is a spectacular 3 story open atrium," reads the description. NOT quite once again. This area located off of the main room on the ground floor is a tall walled structure with access to the garage and ZERO air flow. We found the best use of this area was for instantly drying your freshly washed clothing. The trapped air heated by the sun dried our clothes in less than 20 minutes!

Wifi and television/cable were adequate except for during the village power outages which you are made aware of in the proprietor's "Rule Book". Luckily we encountered just one power outage during our stay. And the clothes washer was a true blessing! At least we were able to wash our sweat drenched pajamas each day from the sleepless night before.

Plan to buy your own toilet paper or any other household item that might run-out during your stay. The village store is just a few steps away! And if you plan to use the kitchen to cook, be certain to check the expiration dates of all pantry ingredients. We found ingredients with expiration dates of 2010 and a nice rancid bottle of Tabasco in the cupboard. Clearly, the pantry has not been culled though in years! And as for making a quick cup of tea in the electric kettle - good luck. The kettle and its water filter are coated with a nice white powdery mineral residue and the outside of the kettle has not seen even a sponge wiping since the day it came out of the box. Pots and pans have the same nice white mineral deposit. Cook at your own risk.

Also feel free to inquire about the functionality of the A/C unit on the main floor upon your arrival. It was broken when we arrived. Our lovely "greeter" gave us instructions to empty the pot of water placed under the unit every 2-3 hours round the clock until a repair man could be contacted to fix the unit. The repair man finally arrived two days later to find us leaving for the day. To add insult to injury, he was annoyed and baffled that we would not give him unsupervised access to the house containing all of our belongings as we were leaving. We told him to contact the proprietor and we left for the day. What proprietor expects their paying guests to set their alarms at 2-3 hour intervals 24/7 to empty a pot of water draining from a broken A/C unit and then leave it up to her paying guests to handle the repair man during their vacation time? RENTER BEWARE!

How helpful were the directions to the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Aug 2016
After 17 years of renting our home, with hundreds of very happy clients, it was bound to happen that we would have a week where situations seemingly went awry and we’d get a ‘bad review’.
We clearly have teachable moments to learn from here, as well as clearing up misunderstandings, misstatements and making things right for all parties involved and for future guests.

I have shared the review with the individuals referred to; our new greeter and our long time construction/repair manager – albeit their version of the events may reflect differing accounts of what has been portrayed.
Even though everyone spoke English -- nuances and an attempt at humor clearly fell flat – that’s not okay.

It’s important for us to learn from this guests review and not rest on our laurels of 5 star reviews. What actions can we take to make our next guests have great experiences?

Moreover, with global warming and record heat during this visitors stay it’s time for us to upgrade our upstairs air conditioners (yes they really are air conditioners, and cost many times the price of a fan) to more powerful BTU’s.
We have made a decision to add additional insulation to our top floor roofing, replace the existing skylights with ones using reflective glass and blinds and install a large Fujitsu air con unit with 18,000 BTU’s. This large system, which we use on the ground floor of our home is extremely powerful.
It wasn’t broken as reported and was on full force during the stay. The condensation tube was leaking and was remedied 2 days after this guest checked out. The team did want to repair the drip tube during the stay, but circumstances and misunderstandings prevented this from happening.

We never limit – never -- how cool you can set any of the air conditioners –please be assured of this. There is no way I can limit or lock in the cooling levels. Nor would I ever want to.

After this guest departed, I found that a heater fan was on in full force in the master bedroom suite, and that the air conditioner unit on the top floor had been moved so that it was uncoupled from it’s exhaust hose – so that hot air was pumping back into the rooms. I can only imagine that this would have compounded this guests’ discomfort. The unit has been re-attached and is working well.
Using a heater to cool down a room would only make things even hotter.

Hard Water Deposits: we do have hard water in Provence. We’ve bought a new kettle and I’ve purchased a supply of Lime-Away to bring back with me.
Our team is aware they must anti-calc the coffee makers and kettle more frequently.
We do use Finish Powerball Quantum dishwasher tabs which normally work really effectively on hard water spots. But the electric kettle can't go into the dishwasher, so the kettle is replaced.

And the same goes for the pantry – this is absolutely ‘my bad’ – guests often leave condiments – normally unopened with the intent of sharing with the next folks staying. While we absolutely throw out cereal, flour and other perishables all of the time., we will thoroughly check everything else left behind and if it even looks close to expiry, will toss it out. That’s a promise!

Lastly – I want to assure this guest and future ones that we have no birds nesting on our terrace – and that our neighbors cat occasionally will peer over the roof to see what we’re up to. With furnishings from Restoration Hardware and Maisons du Monde, we would be in a quite a mess on the terrace if it were as described.

So how do we make everything better? By continually improving our home, encouraging guests to let me personally know – in real time, if something has occurred that is inconvenient or upsetting and of course, working with our team to help them understand that cultural and language nuances can be misunderstood.

To this reviewer -- Please -- come stay with us again – at no charge!
Should you ever return to Provence, we’d love to have you back – at no rental cost whatsoever, to prove to you we can give you a week in our home that exceeds your expectations! For us it’s a matter of pride to deliver a wonderful, amazing memory – not a nightmare.

In spring of 2017, I’ll be posting new photos of the upgrades and changes – and hope we earn your trust that this is really - a very special home.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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