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2 - 7 of 130 reviews
Reviewed October 29, 2017

Sorry to say but this place was overall a nightmare. We weren't expecting any luxury for the price but we literally got nothing. We changed room from terrible to poor. The rooms very quite dirty, when we asked for towels they said they only change once every three days. Staff was quite unfriendly, they didn't bother to solve problems. Wifi was not working at all. (they said that it works in reception, which it didnõt ofcourse.) We got same food for lunch and dinner, breakfast was bread and cheese :) All inclusive! I would not recommend to spend your vacation at this place- we changed our hotel after 2 days.

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank _aspitson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 8, 2017 via mobile

When we arrived at 2 am I wanted to leave straight away. None of the staff spoke English only Russian. The entertainment was in Russian too. The rooms were extremely basic and only offered single beds air con was only switched on for a few hours a day. All the food was not labelled so u had no idea what u were eating. It was all Russian food and there weren't enough bowls plates or cutlery to go around. Only once did they serve chips and the left overs were stir fried for lunch with some sort of mystery meat for lunch the next day. In fact all leftovers were reused in that way. The mystery meat was about the only meat served and was there in some form at every meal. There was only one meal option at every meal and it was always plain pasta plain rice some sort of vile boiled veg concoction and the mystery meat, soup and salad were the only other things available. On day ten I managed to persuade my daughter to try some soup and bread for the first time. She had eaten in a local cafe cos the food was vile and lo and behold she picked up bread and it had maggots on it. We obviously complained and the staff shrugged and said "it happens" I asked for the manager and was denied the request. We ate out ourselves for the rest of the holiday. The bar only offered lager, one type of wine, vodka, raki, gin, cola, sprite and orange. All were disgusting cheap ones and they only had about 30 glasses for the lager so if u for one u had to hang onto it. The bar was closed more than it was open they had no diet soft drinks and they ran out of beer every single day. They purchased a set amount of booze for the day and when it was gone it was tough. They also never filled a glass. If u were lucky it was 1/3 full. Beer was usually served in wine glasses or tiny little disposable coffee cups if they had any. I could of lived with how basic it was but this place was shocking. If they gave me a free holiday and a million pounds I wouldn't go back. There were cats and dogs wandering round everywhere and we even found a live chicken in the pool. Please don't go here. I know it's cheap but it's revolting.

Stayed: September 2017, travelled with family
Thank Tanya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 24, 2017 via mobile

On arrival we were taken via a fire escape to our room,shower had only half a screen,balcony had one chair.asked to be moved to another room which they did. Bathroom needs a deep clean,bed sheets were not changed for six days and had to take towels to reception before they would change them.no wifi or iron in room. bar regularly runs out of spirits,wine and soft drinks. Staff do not seem to "understand "english. Food very basic. Beach is across very,very busy dual carriageway would avoid this hotel at all costs

Stayed: August 2017, travelled as a couple
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 3, 2017

After a 4 1/2 flight which landed at 0040 turkish time,we then then had a near 4 hour trip to the hotel,which was cited as a 2 hour trip.Upon arriving at nearly 530,we was greeted by a receptionist who spoke little english.He showed us to our room,which was on the top floor,right at the back of the hotel.When we got in,we noticed the electrics in the front room were hanging out,exposing live wires,we checked the back room,which looked ok,only to find the bed legs were missing,and on closer inspection,under the beds,the floor hadnt been cleaned,and we found a lid from an insulin needle under there too.We conplained,to which the receptionist said what could he do.We was moved to a different room,to which we were greeted with a pigeon coup,a chicken coup,and a dog tied to kennel all outside our room.We had issues with our air con,which was fixed after 5 times of asking.The hotel was in general very dirty,the floor was `cleaned` with a dirty mop,or a dust mop,which was never cleaned.The floor was `mopped` by someone throwing a little water on the floor,and spreading the dirt.The staff spoke very little english,and was rude.The food was plain,boring and repetitive,salad,chicken,cous cous,and some vegetable casserole dish.The breakfast was typically continental,ham,cheese,salad,etc.The hotel was full of Russians and Turks,who seemed to have priority over anyone else,from food to drink.At meal times,it was like feeding time at the zoo,with Russians just pushing to the front,when most queued up.The wifi was only available at or near reception,and was hit and miss most times.I`ve read the reviews on here,and would totally agree that this has to be 1 of the worse hotels i`ve been too,and totally put me off Turkey,and you definately get what you pay for.

Room Tip: not many good ones,maybe one at the front or round the pool
  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank terry w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 22, 2017 via mobile

We booked all inclusive 1 week
Food was not for British people or even chips or toast
Bar ran out of vodka gin and Coke lemonade and Fanta which left wine and larger
Staff didn't speak good English and most was rude lol in fact the reception laughed at us when we tried to complain
Manager basically told us is was tough we spent 2 days of holiday fighting to get a transfer
Also nothing around the hotel apart from beach and few cafe had to pay £20 in taxi to alanya

Stayed: June 2017, travelled with friends
Thank StevenW3834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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