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DeedeeDesneiges
Paris, France

Great hotel

4.0 of 5 bubblesReviewed Jun 4, 2018
Very beautiful hotel : we were first a bit afraid it would lack of soul but it wasn't the case. The hallway as long as the rooftop are amazing, the staff is really nice and rooms are comfy. Loved the breakfast which is nearly entirely homemade !
Date of stay: May 2018
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelGatzaraSuites, Gatzara Suites Customer Service at Gatzara Suites Santa Gertrudis, responded to this review
Responded Jun 4, 2018
Dear Delphine,
We are very appreciative for sharing your great feedback with us regarding your recent stay in the hotel. It is always a pleasure to receive positive reviews! Your lovely thoughts will certainly serve as an encouragement and motivation to all of our staff as we strive to continuously improve the quality of our facilities and services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
All the very best wishes,
Gatzara Suites Customer Service
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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12 - 17 of 80 reviews
Reviewed May 22, 2018

gatzara suites is a simply beautiful hotel.

pros: all staff are very attentive and friendly, they couldn't do enough for you. exceptionally clean, from the lobby, to the rooms and the roof top pool. the rooms are wonderfully spacious and a good layout with the walk in shower and double sinks. beds are comfy. excellent location in a safe and friendly neighbourhood. close to supermarket/shops and bars.

cons: breakfast pricey for what it is - nicer options available in the village. more weights needed in gym.

i'd definitely return.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank sunseekerr89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelGatzaraSuites, Gatzara Suites Customer Service at Gatzara Suites Santa Gertrudis, responded to this reviewResponded May 23, 2018

Dear Sunseekerr89,
Thank you for the lovely thoughts you have shared with us and fellow travelers following the commentaries in Tripadvisor.
Your fantastic review will reach the whole team as this will definitely inspire and motivate us to work further in giving our
guests the total hospitality experience they truly deserve. The other candid observation you put forth will be considered, as progressive improvements are periodically done to enhance our services. With much excitement, we are looking forward to welcome you back soon!
All the very best,
Gatzara Suites Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 29, 2018 via mobile

The rooms were perfectly luxurious, the interior style is clean and modern influenced by nature and the service is very good. I liked spending some time at the pool with my fried who lives in Santa Gertrudis. Even though the roof top pool is great - you‘re not at the sea.

I preferred breakfast in a cafe next door, as the atmosphere of having breakfast in the entrance hall is not my favorite one. Either way: I‘d definitely stay at the hotel again!!

Date of stay: May 2017
Trip type: Travelled solo
Thank travelllily
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelGatzaraSuites, Gatzara Suites Customer Service at Gatzara Suites Santa Gertrudis, responded to this reviewResponded April 29, 2018

Dear Elizabeth M,
Thank you for taking the time to share with fellow travellers about your stay with us.
We appreciate your lovely review!
Looking forward to receive you once again and host your next holiday on the island very soon.
All the very best wishes,
Gatzara Suites Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 28, 2018

The hotel is very nicely located in the center of a beautiful little village in the center of the island. From there you reach each coastline within 15 - 30 minutes by car. The hotels interior design is very unique with elegant minimalism. There are little shops and a very nice small cafe right next to it. We had a wonderful stay for 6 nights at this location and enjoyed every second.

Date of stay: March 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Frank B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelGatzaraSuites, Gatzara Suites Customer Service at Gatzara Suites Santa Gertrudis, responded to this reviewResponded April 28, 2018

Dear Frank B,
We deeply appreciate the dedication of your time in sharing with fellow travellers about your stay with us.
Your fantastic review will be a source of great motivation for the rest of the team to continue working for further hospitality excellence.
It will be an honor to receive you once again in the very near future.
All the best,
Gatzara Suites Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 13, 2018 via mobile

Stayed with my young family during Easter weekend. We loved it. Location is perfect, our suite was just fantastic, the team is out of this world, they could not have not done more for us to have an incredible experience. Our kids loved the pool at the roof top terrace. They served a delicious breakfast with many local items, very interesting. We also eat at their ground floor restaurant, El Musset, great value. We highly recommend it. Thank you Cati, Tony, Juanan, Santi and the entire hotel team. You rock!. See you next year!

Date of stay: April 2018
Trip type: Travelled with family
1  Thank JaimeFaus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelGatzaraSuites, Gatzara Suites Customer Service at Gatzara Suites Santa Gertrudis, responded to this reviewResponded April 14, 2018

Dear Jaime,
We are greatly humbled by your fantastic review. Our sincere thanks to you! Welcoming you back will be highly anticipated by all of us.
All the very best wishes,
Gatzara Suites Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 23, 2017 via mobile

I was recommended to the Santa Gertrudis Suites by a friend. The hotel lives up
To the recommendation. It's quiet, classy and has a lovely atmosphere. The rooms are clean and cool. The village itself is small, friendly, with plenty of bars and restaurants. I would definitely come here again.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank paul1441
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelGatzaraSuites, Gatzara Suites Customer Service at Gatzara Suites Santa Gertrudis, responded to this reviewResponded October 24, 2017

Dear Paul1441,
We are humbled by the glowing review you have published about the hotel. We extend our many thank you's for dedicating your time in sharing your thoughts with fellow travelers. We look forward to welcome you back on your next holiday.
All the best,
Gatzara Suites Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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