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All reviews fun zone swimming pool basketball court private beach utorda beach under renovation off season great pool coffee shop seafood courteous staff early check beautiful property special thanks clean beach direct access to the beach food quality
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Reviewed April 3, 2018 via mobile

We recently spent the long weekend at Kenilworth. It was a last minute decision so we took whatever we got out of the last couple of rooms left.

On checking in we saw a nice and modern lobby but the room was pathetic! Our balcony faced some party terrace where tables with serving bowls and dirty umbrellas were lying around.

However on complaining, the manager Archana stepped in and immediately upgraded us to a better room with a nice view out of the limited ones left!

The property layout is nice and so is the pool. The huge lawns are very nice but wasted. They could put in a putting green or some other activity there.

Overall the rooms are ok but ageing. They urgently need to be renovated.

Breakfast is great. Coffee is superb.

Overall it is the staff that made our stay there worth it! Special mention to Archana, Jyoti, Raju at the lobby and Shri at the restaurant for serving us some awesome coffee.

Stayed: March 2018
Thank kingrahul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju B, Manager at Kenilworth Resort & Spa, responded to this reviewResponded April 5, 2018

Dear Guest,
Greetings from Kenilworth Resort & Spa, Goa!
Thank you for taking out time to share your feedback with us. Indeed, our team is always on their toes to assist our guests and offer them an exemplary experience. We are elated to learn that their dedicated efforts impressed you and made your stay comfortable. It makes us glad to note that the breakfast spread satiated your taste-buds and the meticulously prepared coffee became the highlight of your stay. Your kind commendations have been shared with the associates and received with much gratitude. We have duly noted and forwarded your suggestions with the concerned department for requisite amendments to be made at the earliest.
It was a pleasure serving you and we look forward to welcoming you back soon for a flawless experience.
Best Regards,
The Management Team
Kenilworth Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

Very good place with very friendly staff....i have been to some beach resort.....i find this is one of the best....staff like angilo ...who is in the food division....and like maira who is incharge of fun zone.....ppl like this makes a good resort....and all the staff...food is good....totally wow place

Stayed: March 2018, travelled with family
Thank VikasV366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju B, Manager at Kenilworth Resort & Spa, responded to this reviewResponded April 4, 2018

Dear Guest,
Greetings from Kenilworth Resort & Spa, Goa!
Thank you for taking out time to share your feedback. It’s always a pleasure to hear back from our patrons and learn about their experiences. We are glad that you enjoyed your stay and our contemporary amenities impressed you. Our team is always on their toes to assist our guests and make them feel comfortable. We are pleased to see you appreciate their dedicated efforts. Your commendations have been duly shared with them and received with much gratitude.
It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on our social media channels for the latest updates of the offers and discounts.
Best Regards,
The Management Team
Kenilworth Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

Excellent property and a very comfortable.Food was very good.staff was excellent and especially the staff Ms Maria in kids room.Maria was so nice and courteous and helpful.she helped my 5 year old daughter to learn so many art and craft.Highly recommended for family with kid

Stayed: April 2018, travelled with family
Thank shikha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju B, Manager at Kenilworth Resort & Spa, responded to this reviewResponded April 4, 2018

Dear Guest,
Greetings from Kenilworth Resort & Spa, Goa!
Thank you for taking out time to share your feedback with us on this acclaimed forum. We always endeavor to serve the best to our guests and are delighted to know that our ambience and team made your stay memorable.
Our team is always on their toes to assist our guests and make them feel comfortable. We are pleased to see you appreciate their dedicated efforts. Your commendations have been duly shared with them and received with much gratitude.
It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on our social media channels for the latest updates of the offers and discounts.
Best Regards,
The management team
Kenilworth Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2018 via mobile

We stayed at the Kenilworth Resort as part of their 4 day 3 night winter package. The grounds and pool area is great and well maintained. Access to beach is easy and early morning beach visits are wonderful. The staff is courteous and accommodating to your requests.

However the resort is lacking in attention to detail. If this resort is rated 5* they need to act like one just as Taj or any other. The food at the buffet is just OK and standard affair most days. The food experience could be great if they made authentic tasty Goan dishes and not a very generic menu catering to the European crowd.

Management needs to step up their game so that visitors have a WOW experience instead of just OK

Stayed: March 2018, travelled with family
Thank popo-tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju B, Manager at Kenilworth Resort & Spa, responded to this reviewResponded April 4, 2018

Dear Guest,
Greetings from Kenilworth Resort & Spa, Goa!
Feedback from our patrons is of utmost importance as it helps us assess the areas that require our attention. We are glad to know that our well-maintained pool, strategic location, courteous associates and warm hospitality impressed you. However, your concerns regarding breakfast and overall culinary spread have been shared with the team and we assure you that necessary changes will be implemented at the earliest.
We hope that you’ll give us another opportunity to welcome you back for a flawless staycation.
Best Regards,
The Management Team
Kenilworth Resort & Spa, Goa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018 via mobile

Overall satisfaction to whatever money I spent. I will love to go back if life permits.

Let's start from from the very first day.. we were received promptly by the representative of the resort on arriving at the Goa Airport.. we took 30 mins to reach the resort. On arriving to the Resort there was no one though to receive us..There was however a traditional puja thali for welcome.. may be they just missed .. our luggage was given its due importance and we were completely off any type of load we were carrying.. the reception is quite well done.. water fountains by the way and a big bouquet of flowers right at the center of the hall..Very relaxing ambiance.

The lady at reception was very kind to help us with an early check-in..2pm is their regular, we however were given a room at 9am. Superb and thanks for accommodating us so early..Much appreciated.

The entire property is of five star grade. though it's old, the management is doing their best to keep pace with need to be ready for future..I saw a few rooms the are new being done and they look fabulous. The property must be 30 years old..But it's turely worth a stay..

All rooms have almost all facilities that you can think of. There are 3 restaurant and 2 more coming up.. the property needless to say is running full most days.. the food is super awesome. They had put a special counter for kids kichdi just so that people get home food for their kids..Brilliant! All credits to the amazing attitude the staff had at the restaurant . Talking of food, a special mention about 2 people who slog to make it that way is must. My favourite Mr Miraz who I incidentally knew from the time when he was with Sarovar Portico group in Bangalore..On arrival , me and my wife were loving the food and wondering how ..I intact told my wife that the taste looks very familiar..To my surprise after our meal we accidently bumped into Miraz and we ofcourse knew why that taste.The chef treated us very special and we loved it. Another special person was Chef Raju. Gifted with the words to make quick connect, very pleasing to interact. He infact was the only person in the whole resort who asked us..When are we coming back again. So mindful and welcoming.

The room that we got was only because of the efforts taken by Archana. We changed 2 room for its view and for other features that would not have helped for a stay with 2 kids.. Archana understood our need and got us exactly what we needed..Thanks sister..

The beach is super duper close with just 10 steps u are in the beach. 100 meters from there is the sea. Clean beach with some famous shags ..Coast guard is also appointed. Water sports are also available. Beware of a mkting guy from Karma resort royal group..They are cheats roaming at the beach side of 5 star resorts.Will give u coupon to and make u feel u have won a iPad and then request to board some taxi for a 1 hour presentation in some place name Haati mahal..Be ware ..Do not entertain.

Loved the pool.. Awwwwwwww I want to go again, Only to see my son so happy.. they have kids boat, zorbing. Water slide, pool bar..Multiple pools and a lovely zacuzzi. Huge huge huge lawn . U can see some lovely birds in the morning and throughout the day as well. Archery, kids play zone. Gym(Rohit who manages this place is quite a knowledgable guy), Pool table, air hockey, kids activities center, spa(found it very expensive though).

The entire experiences gave me a feel that I should write a balanced review for these hard working folk who really made it special for me and my family.. I recommend this place for all age groups.

Team Kenilworth! All the best!

Stayed: March 2018, travelled with family
1  Thank Bejoy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raju B, Manager at Kenilworth Resort & Spa, responded to this reviewResponded April 4, 2018

Dear Guest,
Greetings from Kenilworth Resort & Spa, Goa!
What a delight to begin the day with a perfect star rating from you! We are glad that you enjoyed your stay with family and our prompt service, warm welcome, well-maintained property, comfortable accommodation with modern amenities and culinary spread impressed you. Our team is always on their toes to assist our guests and make them feel comfortable. We are pleased to see you appreciate their dedicated efforts. Your commendations have been duly shared with them and received with much gratitude.
It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on our social media channels for the latest updates on our offers and discounts.
Best Regards,
The Management Team
Kenilworth Resort & Spa, Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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