We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,021)
Filter reviews
3,021 results
Traveller rating
1,945
787
199
58
32
Traveller type
Time of year
LanguageAll languages
More languages
1,945
787
199
58
32
Show reviews that mention
All reviews steep hill club room games room pool bar tuk tuk table tennis cold towels walk up buffet breakfast free shuttle kids club hotel is situated welcome drink shuttle service nice resort spent nights noodles
Filter
Updating list...
861 - 866 of 3,021 reviews
Reviewed December 10, 2015 via mobile

Nothing to fault, although if I think hard: one of the bar staff at the wet bar was a little grumpy one morning but he still churned out our drink requests quickly! The walk up the hill is not that bad, even pushing a baby stroller! Would consider staying there again!

Stayed: December 2015, travelled with family
Thank Travr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded December 13, 2015

Dear Travr,
Sawasdee krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing Avista Phuket Resort and Spa, Kata as your holiday destination, and many thanks for taking the time to share us about your experience staying. We would like to thank you for your feedback which is extremely valuable to increase and improve our service level for guest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We really hope that you will give us an opportunity to service you again in the future.


Warm Regards,
The Team at Avista

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 7, 2015

Had a great 2 weeks at Avista with our extended family for my brother's wedding. The hotel is well looked after and the staff were very friendly and helpful - Fred and Apple went particularly out of their way. As mentioned in other reviews, the hotel is a steep climb from the beach - there is a shop selling beers half-way up the hill which proved popular with the older members of the party - who christened it "The Rest and be Thankful"! Our room overlooked the town, which made for good views but it was quite noisy at night - although the glass doors did cut out most of the noise. Our two children both loved their stay.

  • Stayed: November 2015, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Bruce360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded December 10, 2015

Dear Bruce360,
Sawasdee krab!

Warmest greetings from Avista Phuket Resort and Spa!
Thank you for choosing Avista Phuket Resort and Spa, Kata as your holiday destination. We are so glad to note that you had a wonderful stay with us, and many thanks for taking the time to share with us about your experience at Avista Kata.
We appreciate your feedback which is extremely valuable. Moreover, we are very grateful for appreciating our team members. Your appreciation has been conveyed to Fred and Apple for which they are highly motivated and send their regards to you and to your family.
At Avista, our goal is to provide every customer an experience to be remembered as memorable staying at the Avista Phuket Resort and Spa. We strive to provide the Thai hospitality and a truly unique experience to all our customers. Please tell your friends about our resort and we really hope that you will give us an opportunity to serve you in the future.
We would like to reassure your trust in us and would be happy to have you as our guest again.
We look forward to welcoming you back to Avista!

Warm Regards,
The Team at Avista

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 5, 2015 via mobile

Spent 3 nights here during our honeymoon. We were greeted by a friendly receptionist who gave us a cooling towel and drink while we were waiting for check-in. She then explained all sorts of things we need to know about the resort and escorted us to our beautiful sea-view room.

Pros:
Nice pool!
Friendly staff - Thai people are truly polite.
2 Free beverages and beers per day.
It's true that you have to walk up and down a steep slope but I take it as a good work-out time!

Cons:
Really far from the airport. Metered taxi cost around 850B.
The breakfast doesn't have many choices and is too international than local flavor.

A tip for people who stay at this resort: just right down at the bottom of the slope, there is a Sawasdee travel agency. We booked a couple tours with Noi and she was able to get us a good discount off of the brochure price.

Stayed: December 2015, travelled as a couple
2  Thank yoyoworldtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded December 7, 2015

Dear Li C,
Sawasdee krab!
Greetings from Avista Phuket Resort and Spa!
It was pleasure having you stayed at Avista Phuket Resort and Spa on behalf of my team. We wish you a very happy and healthy married life. We thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. Thank you for appreciating our team members, your appreciation will motivate them to enhance customer delight.
We look forward for an opportunity to welcome you back in the near future.

Warm Regards,
The team at Avista

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 5, 2015

People working here are all very nice and helpful. Welcome drink is good. My friend has arrived here very early in the morning. They have arranged early checked in for them to rest. My room is large and clean. Everything you need, except toothbrush and toothpaste, are there. Foodie the only restaurant is ok. Not very good but not very bad. Could be better. But it's ok to me as ther are plenty of food stores in 10 minutes walk. Pool is clean too. Plantation is good. If there is one improvement I would suggest is that the pillow is too high and uncomfortable. Tried different pillow choices they offered but still very high for my neck.

Room Tip: Pool view room is good. Fifth floor has the best sea view. Personally I think room 123 is very good
  • Stayed: December 2015, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Jo Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded December 7, 2015

Dear Jo Y,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for choosing Avista Phuket Resort and Spa, Kata as your holiday destination and sharing your feedback about your experience on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions.

We look forward to welcome you again.

Warm Regards,
The team at Avista

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 3, 2015

this hotel is grest value for such a price. located in very good location between 2 beaches, a lot of restaurant, shops, market. fantastic breakfast and barbeque dinner. absolutely amazing service. thank you so much you for your professionalism and care. We really enjoyed our stay and would reccomend this hotel to our friends.

  • Stayed: January 2015, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Lu G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded December 6, 2015

Dear Lu G,
Sawasdee Krab!
Greetings from Avista Phuket Resort and Spa!
Thank you for trusting Avista Phuket Resort and Spa as the destination for your holidays. On behalf of the staff and management, we would like to thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions.

Thank you for appreciating our team members and your appreciation will motivate our team members to enhance customer delight.

We look forward to welcoming you again in the near future.

Warm Regards,
The team at Avista

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews