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Novotel Phuket Kata Avista Resort and Spa
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Reviews (2,774)
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Reviewed October 16, 2017

We had a good stay at this hotel. The staff was very hospitable and the room was pretty good and bed was also very comfortable. This hotel is located near Kata beach. Anyone who enjoys being away from hustle and bustle of daily life, this is a good area to stay in Phuket which is why we chose this place to Patong. Everything from here is at a walkable distance, market and the Karon and Kata beach. Although hotel provides shuttle service to Patong, Karon and Kata as well. On the very first day we availed the shuttle service and went to Patong.
The only negative point was we got the room a little late. Check in time was 2 PM but we checked in only at 3:30 PM after a long tiring journey.
Otherwise its a great place to stay and the breakfast buffet spread is also huge.
Highly Recommended!

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank palucharak1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded October 18, 2017

Dear Palucharak1987

We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Thank you for your kind feedback, and we hope to see you again soon for your next trip in Phuket.

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 14, 2017

Had absolutely wonderful stay with our kids here for 10 days! Rooms are very spacious and modern, exactly like on photos. Housekeeping was little hit and miss sometimes, but just a little things really like not all the towels replaced, forgot to refill the shampoo etc. We called reception and these we replaced pretty quickly, so no big deal really. The staff at the restaurant were just so fantastic and they made us, and especially our kids, feel so welcomed and did everything for us possible! I'm gluten intolerant and they organized plate of GF bread and sweets for me each morning too! Kids Club is pretty great too, my boys loved it even there wasn't any other kids during our stay. It was not manned all times, but each time we wanted to access it, we just called down to reception and someone came over straight away and looked after our kids there. Gym is very small, but serves the general purpose with free weights and few treadmills etc. Would definitely return! Thanks again for the wonderful staff!

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank sunny122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded October 16, 2017

Dear sunny122
Greetings from Novotel Phuket Kata Avista Resort And Spa.!

On behalf our entire team, thank you for your recent stay with us and for sharing your experiences. I was absolutely delighted to have learned that your experience with us left such a positive impression, particularly in regards to our facilities, and that your experience with us was both pleasant and memorable.

Thank you once again for sharing your comments and we look forward to welcoming you once again in the near future, should the opportunity allow.

Warm Regards,
Novotel Phuket Avista Kata Resort and Spa.



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Reviewed October 12, 2017

Room was great, we had a sea view and was upgraded free of charge. Food and cocktails around the hotel were decent and people working in the hotel were mostly friendly. We all got poorly on the last day. We are not sure if this is because of something we ate, but it is likely. We had eaten several times in the hotel prior to this so I think we may have just been unlucky. We generally had a great time and would definitely return. The hotel is in a good location; walking distance to lots of bars, restaurants and the beach. Check out the rooftop bar on the hotel - Great views and very chilled.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Service
Thank Marts10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded October 13, 2017

Dear Marts10 ,

We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Thank you for your kind feedback, and we hope to see you again soon for your next trip in Phuket.

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 11, 2017

Nice hotel, friendly staff. Not close to shopping areas or hustle and bustle of night markets in Patong. Beach within close walking distance but the hill climb after catches the breath after nice swim.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Suzanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded October 13, 2017

Dear Suzanne K ,
We are delighted that our service has met your satisfaction and we were very pleased to serve you our service. Moreover, We are very thankful for your comment on trip advisor and looking forward to welcome you back for your next trip in Phuket.

Warm Regards,
Novotel Phuket Avista Kata Resort and Spa.

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Reviewed October 5, 2017 via mobile

My husband booked our trip to Thailand to just get away for our 25th wedding anniversary. Our year had seen many challenges and we were just deflated.
We were upgraded to a nice room with beach view, it was a lovely gesture. The General Manager, Rajiv Prashar was so kind and generous with his time and with the help of a few other staff (A) helped us make this trip one of peace, beautiful landmarks and eating, as their restaurant is absolutely amazing. 10/10 for food alone.. it's a holiday we will never forget. The staff, the food, the pool and its 4hr happy hr, but mostly, the people we met. All made this trip a really amazing experience.
Thank you once again Rajiv, your hotel & staff did exactly what we needed it to do. We have come home energised, with plans to go back. Beautiful people, beautiful location, beautiful hotel. Thank you

Stayed: September 2017, travelled with family
Thank ayeshazeybek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this reviewResponded October 11, 2017

Dear ayeshazeybek ,

We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Thank you for your kind feedback, and we hope to see you again soon for your next trip in Phuket.

Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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