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Laura B

Beautiful family vacation

5.0 of 5 bubblesReviewed Dec 23, 2024via mobile
We were in Post Alpina with four kids. The chalet was very comfortable. The pool was fun and warm enough. The game room was also fun. Parking is great because they have a garage. The staff is very wonderful. The food is really excellent, very very tasty. The offer for children always includes french fries, nuggets, pasta... What is very important to me, considering that I have a baby, is that the ski lift is only 50m from the hotel, so I could ski on my own. And the baby trail is also 50m from Alpina. Thank you for a wonderful vacation, see you next year. 😍 😍
Date of stay: December 2024
Trip type: Travelled with family
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Helene Lercher Wachtler, Albergatore at Post Alpina - Family Mountain Chalets, responded to this review
Responded Dec 23, 2024
Dear Laura!

Thank you so much for your lovely feedback! We’re delighted to hear that you and your family had such a wonderful stay at Post Alpina.

It’s great to know the chalet, pool, and game room met your expectations and that our food offerings were to everyone’s liking. We’re especially happy that the proximity to the ski lift and baby trail made things convenient for you. We look forward to welcoming you back next year for another memorable vacation! 😊⛷️
Warm regards and merry Christmas,

Family Wachtler
& the Team of the Post Alpina - Family Mountain Chalet

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (1,254)
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      Traveller rating
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      1 - 6 of 1,254 reviews
      Reviewed September 25, 2024 via mobile

      Our first family experience at the Post Alpina was memorable on so many levels and left us wondering how soon could we be back.

      They really have it all, the kids activities and amenities, the adult spa and relaxation areas, the top quality and clean facilities not to mention the supreme location in a natural playground and lastly but most memorable for us, the FOOD!

      We travelled for a week with our 3 kids (3 months, 2.5 & 4.5 yrs). Worried about the load that travelling with 3 under 5 would come with we wanted something that would support us with the kids and take as much off our plate as possible so we could relax as well. The Post Alpina did not disappoint. We were able to spend with as a couple while the kids were in the kids club or get massages and relax in the spa.

      We looked forward to every meal as the food was divine. Carefully prepared to cater the various restrictions and always absolutely delicious with so much choice.

      The real key to the warm and welcoming environment at the post Alpina lies with the owners and the team. They are like a big family and everyone is so friendly and welcoming. Greeted with smiles at every corner the attention to the guests is second to none. Made us feel like we were part of the family too. My children knew many of them by their names by the time we left.

      We highly enjoyed our stay and look forward to coming back. Thank you to the entire Post Alpina team!

      Date of stay: September 2024
      Trip type: Travelled with family
      Thank Mathieu B
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Helene Lercher Wachtler, Albergatore at Post Alpina - Family Mountain Chalets, responded to this reviewResponded September 25, 2024

      Dear Mathieu,



      Thank you so much for your wonderful review! We are truly delighted to hear that your first family experience at Post Alpina was so memorable.
      We are happy to know that you enjoyed our facilities for both children and adults, and we’re thrilled that our spa, kids' activities, and dining options left such a lasting impression.



      We understand how important it is to relax, especially when traveling with young children, and we're happy that we could help make your stay more comfortable and stress-free. It’s also fantastic to hear that your kids felt so at home with our team.



      Thank you again for choosing Post Alpina and for this great feedback. We look forward to welcoming you and your lovely family back soon!



      Warm regards,
      Family Wachtler
      & the Team of the Post Alpina - Family Mountain Chalet

      Family Wachtler

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed August 2, 2024

      We had an amazing time at the Post Alpina this July. We traveled with our young 10 month old daughter and everything was so comfortable. The hotel has its own unique charm being in chalet style structures and surrounded by nature.

      The pictures online and in various reviews give a true and fair representation of the property itself. The staff are really amazing and provided us all the support we could ask for. At breakfast they prepared fresh scrambled eggs without salt for our baby. We ended up cooking most other meals in the room kitchenette. We enjoyed the pool, the baby playroom and various walks and excursions outdoors.

      We look forward to coming back!

      Date of stay: July 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank kangelini
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Helene Lercher Wachtler, Albergatore at Post Alpina - Family Mountain Chalets, responded to this reviewResponded August 3, 2024

      Dear Mr. Kangelini,

      thank you very much for this great feedback that we appreciate a lot. We are glad that you enjoyed your stay with your baby.
      It was a pleasure to have you here and we can't wait to see you back at Post Alpina.

      Wishing you all the Best!
      Family Wachtler
      & the Team of the Post Alpina - Family Mountain Chalet

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed June 17, 2024 via mobile

      The just ended holiday was our second time in Post Alpina Family Mountain Hotel. It has been again an amazing experience in a wonderful place plenty of services and with a staff who take care of us all the time. We will come back soon! Suggested for families who like to relax, hike and get in touch with nature.

      Date of stay: June 2024
      Trip type: Travelled with family
      Thank Gregory C
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Helene Lercher Wachtler, Albergatore at Post Alpina - Family Mountain Chalets, responded to this reviewResponded June 23, 2024

      Dear Gregory!

      It is always nice to have you here with us and thank you very much for these kind words that fill our hearts, our guys do their best and we are glad it was appreciated.
      We hope to see you soon again here,

      wishing you all the best

      Family Wachtler
      & the Team of the Post Alpina - Family Mountain Chalet

      Family Wachtler

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed March 31, 2024

      Fabulous accommodation, service, food and facilities. Right on the edge of slopes. Chalet was very nice with a jacuzzi. Pool and outdoor sauna lovely. Only drawback was it opened at 4pm which was a little late. Very hard to get a massage as all booked up (they didn’t have enough staff?!). Can’t stream to TV which wasn’t a big deal. Overall was very impressed. BTW - you must try the pizza restaurant at Helm Hotel - awesome and only 10 mins walk away. Buses to San Candido free and reliable.

      Date of stay: March 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank russell71UK
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Helene Lercher Wachtler, Albergatore at Post Alpina - Family Mountain Chalets, responded to this reviewResponded March 31, 2024

      Dear Russel,
      thank you very much for this great feedback. We are happy that you had a good time here and that you and your family enjoyed the stay here at Post Alpina.
      We wish you all the best and hope to see you here again!
      Family Wachtler
      & the Team of the Post Alpina - Family Mountain Chalet

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed February 9, 2024

      The most beautiful place for our family! We come here for 8 years and enjoy every second. Life can be so sweet is put to reality. Everything just excellent - hotel, friendly athmosphere, food, location, wellness. Big Thank you to our wonderful hosts!

      Date of stay: February 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Service
      Thank Travel18103750253
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Helene Lercher Wachtler, Albergatore at Post Alpina - Family Mountain Chalets, responded to this reviewResponded February 15, 2024

      Dear family,
      we are very happy for the kind words you have written to us. Every time you come to visit us it is a joy for us to welcome you and give you the best to be able to make your vacation special . We look forward to having you back here with us at the Post Alpina.

      See you soon 😊

      & team Post Alpina - Family Mountain Chalet

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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