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All reviews old siam orchid garden windsong restaurant ciao bistro coffee talk five pools pool bar morning breakfast duty manager cocktail party traditional thai the hotel manager bit dated low season hotel is situated pool view chai
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Reviewed October 29, 2017

We were there for approx. 8 nights and found this resort very comfortable with amazing gardens and pools, rooms were an excellent size with all facilities. The staff from Frederick the manager right down to the room staff were great. Special mention has to be made to Adel A on the tour desk who arranged tours to suit our age group (over 70's).Young Chai on the door was exceptionally friendly and helpful and all the restaurants' staff were very helpful and nothing was too hard but too many staff to mention all their names. We had two small hiccups, the TV and air-conditioner had faults and these were attended to and fixed immediately.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank ValMagill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 25, 2017 via mobile

We were staying in the hotel 5 nights. Our first room was not what we expected. The pillows in the bed was all messed up. We told this about the lobby employees and they afford immidiatly other room for next night. When we went to change the room they were upgrated our room to a honeymoon suite. Hotel pools were also really nice. Employees were all wery polite and listen to us what we had to say.
In any case we enjyoed really much our time in the hotel.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank ToniV1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmrevinate T, General Manager at Thavorn Palm Beach Resort, responded to this reviewResponded October 30, 2017

Dear Valued Guest,
Greetings from Thavorn Palm Beach Resort.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at Thavorn Palm Beach Resort. It is always a pleasure to receive positive feedback from you.
We will definitely share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind Regards,
The Managements of Thavorn Palm Beach resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 24, 2017

Stayed 8 nights October 2017. This resort is being renovated at the moment but no disruption to any guests. The manager Frederick is so helpful and is always walking around mixing with all guests. There 5 pools to enjoy and the beach is only across the road. The rooms are massive with king size beds room staff are so helpful. The bar staff around the pool areas are always so happy especially Peach , Wan and M. Plenty of shopping close by. The tour desk is very helpful in organising tours to James Bond Island and any tours you want to do.

Room tip: Nice and quiet and clean
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank laurink172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmrevinate T, General Manager at Thavorn Palm Beach Resort, responded to this reviewResponded October 30, 2017

Dear Valued Guest

Greetings from Thavorn Palm Beach Resort, "Where Thai Tradition Meets Nature".

Thank you so much for sharing your experience of your stay here and appreciate 5 stars rating from you. We are indeed happy that you had enjoyed your stay and that it has been a positive experience. Glad you found our pool, room, excursion trip organized by front desk staff and friendly & helpful service from our staffs, especially pool bar staffs Ms.Peach ,Ms. Wan, Mr M., room maid who clean up your room and Hotel Manager Mr. Frederic to your liking. It is always encouraging to receive positive comments and we will definitely share your feedback to the Team here.

Thank you again for your feedback and we look forward to welcoming you back again to Thavorn Palm Beach Resort.

Kind Regards
The Management of Thavorn Palm Beach Resort

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Reviewed October 23, 2017

What more can you ask for a nice and enjoyable holiday! Topped up with Phi Phi island, James Bond island and shows - this was one of our best holiday if not the best holiday so far. Thank you Thavorn and most specially Frederick for making our stay such remarkable that we thought of coming back!

Date of stay: October 2017
Trip type: Travelled as a couple
1  Thank EvaE1545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmrevinate T, General Manager at Thavorn Palm Beach Resort, responded to this reviewResponded October 28, 2017

Dear Eva,

Greetings from Thavorn Palm Beach Resort.

Thank you very much for your positive review with 5 stars rating, delighted to read that you have enjoyed stay in our resort such as the peaceful environment of our resort, greenery garden, amazing staffs ,especially Hotel Manager , Mr. Frederic and variety of food which you have enjoined. We are glad that all this feedback made your stay with us even more memorable.

Hope to have the pleasure of welcoming you back soon. Kindly contact us at hotelmanager@thavornpalmbeach.com or our GSM at adel@thavorngroup.com to make any arrangements.

Kind Regards,
The Managements of Thavorn Palm Beach Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 23, 2017

Great pools and pool bar really friendly and helpful staff beautiful gardens creating natural shade.our room was large with a massive bed it was all we needed but the bathroom could do a bit of TLC. The beach is across the road and brilliant for walking,there was always plenty of taxis and the resort staff will help with any excursions.we really enjoyed our daily breakfast.we got an invite to the managers drink party ,he is a lovely guy and we mixed with other guests.would highly recommend.

Room tip: All had pool views but stairs
Date of stay: October 2017
Trip type: Travelled as a couple
Thank Ellie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gmrevinate T, General Manager at Thavorn Palm Beach Resort, responded to this reviewResponded October 25, 2017

Dear Valued Guest,
Greetings from Thavorn Palm Beach Resort.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at Thavorn Palm Beach Resort. It is always a pleasure to receive positive feedback with 5 stars rating..
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
The Managements of Thavorn Palm Beach resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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