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“We'll be back.......” 5 of 5 bubbles
Review of Access Resort & Villas

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Access Resort & Villas
Ranked #49 of 132 Hotels in Karon
Certificate of Excellence
Sydney, New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“We'll be back.......”
5 of 5 bubbles Reviewed 18 March 2012

We stayed at Access for 10 nights from the 10th February. We travelled with our 5 month old baby and we found the staff very helpful and accomodating.
Breakfast was lovely with hubby having an omelette each morning and the Chef seeing him come in had it ready for him in minutes of arriving.
Having the baby and a pool at your door was wonderful. In the heat of the day whilst she was having a sleep we could stay in the pool and have full view of her. It was also very convenient not to have to 'pack her up' to go to the pool, which is the case in many other hotels.
The Hotel is a fair distance from the beach but we enjoyed the walk each evening to go for dinner then the walk back helped settle dinner before bed. A tuk tuk each way cost 200 TBH which was about $6AUS.

Mostly, when travelling we used 'Mr Ducky' the taxi driver at the front of the hotel. He is a lovely gentleman, very helpful, has great english and was wonderful helping with the baby getting in and out of his cab. Mr Ducky you rock, you made our trip extra pleasant :D
There is a 711 next door which is really convenient for drinks, beer, snacks etc. Don't have your washing done by the hotel its expensive but walk out the front and there is a lady to the right that does a wonderful job. I think she even ironed my underwear.

Hubby did a couple of dive courses but be careful who you choose to dive with. There are a few dodgy ones around. Also, if they are run by Thai people the language can be a barrier when you are learnig to dive. Hubby went through ScubaCat Dive in Patong and they were awesome. He was taught by Ozzy and irishman with a wonderful sense of humour and a passion for diving and the aquatic environment.

Late one evening we came back from dinner and our air conditioning wasn't working. there was a person at our room fixing it within 5 minutes and they didn't go until it was fixed.

Lessons learnt from our first trip were not to bother with 'Airport Transfers' we paid approximately $80AUS each person from Australia, next time we have Mr Ducky's number we'll be calling him and booking him for our airport transfers for 1000 TBH each way equals $30 each way. Take less clothes and stuff. Travelling with a baby I took everything, next time I'll be taking the basics and buying t-shirts, dresses etc as they are as cheap as chips. Late check out is a must when travelling with a little one. Access were very accomodating to us for this. It is HOT, very HOT so we tended to do our activities either first thing in the morning or in the late afternoon, the middle of the day was spent around the pool and napping.

The only negative was that the beds are sooooo hard. We had pillow toppers added but they didn't make much difference for us.

We are heading back in October, so hubby can do some more dive courses. We'll be staying at Access because for us it worked really well.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Liesa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, 7 May 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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464 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
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thesigno4
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 25 February 2012

Stayed 7 days blue wing room. We booked through Agoda got a great price asked for a transfer to be arranged, but unfortunately arrived at Phuket Airport at night and no one there to pick us up! Rang and with the language barrier being an instant problem eventually got told it would take 1 hour for someone to get there and 1000 baht. Ended up on a bus that was dirt cheap. Got there, no apology even though I showed them the paper they were given which specifically asked them to organise. Make sure you confirm the transfers have been organised! No welcome drink was offered, we were clearly flustered and upset, no cool towel, nothing. Our room was lovely, the 4 poster bed was beautiful (be warned, the mattress is very hard) and the room was a decent size. The bathroom was basic, the bathtub a bit old, but clean. The air conditioner is very noisy especially at night, but you have to have it on the heat is stifling. TV good, varied channels. They supply 2 free bottles of water a day. Balcony area leads straight into the pool, very nice, although the deck chairs are so uncomfortable, really need something soft on top. I couldnt lie there. It is funny to have room service delivered in the gondola, that is something you dont see every day! There is a 7 eleven right next door which is handy, also a great massage place right next door as well, all pink, so cheap and amazing massages. Although if you are expecting a gentle one, make sure you ask. She jumped on me and used her elbows!!!! The grounds are lovely, pools are unique, lounge chairs much more comfy. Hardly anyone ever uses the main area, the really need more entertainment. The pool area closes at 6:30pm, it would be nice to be able to hop in a bit later, have a drink around the bar and socialise. Free Wi-fi was fantastic to have. Breakfast included in the price, I would have liked more cereals and less heavy foods that I consider to be lunch or dinner, and a lot of flies around. My worst experience was the fact that people can smoke inside the restaurant, disgusting, should be allowed only outside. Dinner was okay, nothing to brag about and entertainment good for over dinner, but gets boring. They need to rethink a bit. English a big problem, most of the staff in the restaurants/bars have no idea what you are talking about, but always have a smile. A couple of the reception staff come across arrogant and not very helpful and then there were a couple that spoke better english and were always willing to help. I dont expect them to know English, I suggest you make sure you have handy phrases ready. We asked for a late checkout from 12:00pm to 5:00pm and they wanted to charge us 2000 baht. I thought that was robbery and then all of a sudden they said we could only stay till 3:00pm so the room could be cleaned for $1000 baht. When we paid our final amount, they asked us what we did with the ashtray, firstly we dont smoke and secondly there wasnt even one in our room!! Then the 2 girls turned to each other started chatting, didnt bother to say goodbye, hope you had a pleasant trip, come back, anything!!! That was as disappointing as when we arrived. Things we did: BIG BUDDHA a must do free to get in, but cost us 1200 baht from Access return, FANTASEA - we booked through a tourist company, a long drive from Access, ate at the buffett which seats 4000 people, very ordinary buffett, but there is a seafood one you can have instead, the place itself is like a theme park, no big rides though, mainly shops etc, then the main show starts at 9:00pm, some bits boring, I liked the elephants and the acrobatics. ELEPHANT TREK - we went to Amazing Bukit safari, booked directly through them, very scary bumpy track!! not flat ground that I expected, they hit you up for photos, food for elephants etc so be prepared, the baby elephant was amazing, so smart, so cute, loved it. I wouldnt do the trek thru them again though, owners friendly, just didnt like track. SIMON CABARET - loved it!! very entertaining and colourful, not sleezy, kids were there too. We got there 1/2 hour before, paid for VIP seats and got the best view. More expensive to book through organisers. SHOPPING: Loved Jung Ceylon, bit like all the markets, but in comfortable air conditioning. Bartering is tiring, but remember to be friendly and smile and you can usually get a great price. You get really good at it as time goes on. Central festival Phuket - a bit like a main shopping centre here, one big shop just like Myers or DJ's, no room for bartering, more upmarket, some stalls, I probably wouldnt have bothered to go if I knew. Weekend Markets, the night we went got rained out, I was disappointed cause I thought it would be different stuff to what I had seen in the roads, but not really. On the way back, make sure you stop in at the temple, beautiful to see. I though Patong, main street and side streets great to shop at. Heaps to choose from and good bargaining. TOURS - Phi Phi Islands - we went to about 5 islands, fantastic, would do again and highly recommend. Dont be disappointed if Monkey Island doesnt have a lot of monkeys!! I saw more at the Big Buddha!! KARON BEACH - Takes about 10 minutes by car, definently much longer to walk, but a beautiful beach. You pay a couple of dollars for the hire of the beach chairs and umbrellas and we relaxed all day. Water beautiful, apparently can be a bit rippy, there are activities such as parasailing etc available. People selling things to you all day long, pretty funny what they sell, flutes, clothing, you name it they sell it!!! I hope all this has helped, hard to squeeze everything in. It is a bit far from where I think the main action is which is Patong, it cost us 500 baht each time with a taxi to get in there, depends what you want I suppose. There are not really buses and tuk tuks cost more than taxis. It all adds up, I would stay closer to Patong next time, but I would recommend this resort.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank thesigno4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, 7 May 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sax, Spain
Level Contributor
127 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 18 February 2012

My wife an I spent a month at this wonderfull hotel between the middle of January 2012 and February 2012. In this fabulous hotel all rooms have access to the pool. The rooms ( blue wing ) are large and luxurious and very well appointed. Tropical plants enhance the peaceful and beautiful surroundings. The staff are friendly and generally very efficient. Breakfast is brilliant with everything you could wish for, perhaps a slightly larger selection of cereals and the availabilty of tomato juice and Lea & Perrins sauce would make it a perfect breakfast. Food and service in the very reasonably priced restaurant is very good. Try the rock lobster, fabulous. This hotel does not have the best location, it is a good 20 minutes walk to the beach or take a taxi at £3.50 each way. If you stay at this hotel you should rent a car or motorbike for the duration of your stay, this gives you easy access to the beach but also lets you explore the wonders and beauty of Phuket. A word of warning the matresses are the firmest I have ever experienced but I slept like a log for the whole holiday. A minor negative, a cold towel and a welcome drink on arrival would have been nice. If you order room service your food is delivered to your terrace by boat, a nice unique touch. If you want luxury, peace and a room with pool access at a very reasonable price, give this hotel a try, you will not be disappointed.

Room Tip: The blue wing rooms are larger and restricted to adults only.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Eric A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, 7 May 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noosa, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

Loved the resort, having the pool at the back door was amazing!
Food was average but ok.
Accommodation very comfortable.
Staff really friendly, would definately stay again some time.

  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shirleyvalentine_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, 7 May 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ulverstone
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 2 February 2012

We visited Access Resort and Villas and i must say we were really disappointed, The facilities are old and run down. The pool walls are covered in grime. The pools are at various depths without warning, the pool outside our room was signed at 140cm however it was quite shallow, the pool near the main reception was also signed at 140cm but somehow was over my head (160cm). The staff are not polite, they spend more time standing around talking than anything else. The taxi service at the front reception was more of a hindrance than help. The one and only day we hired a motorbike, we walked out to go to dinner and the workers were sitting on the bike WE had hired as well as smoking. The section where we stayed was meant to be non-smoking and all day every day we were breathing in our neighbours second hand smoke. On one occasion we went out for 3hrs, during that time it rained for about 30minutes, we then returned to the hotel and the taxi couldn't get in the driveway, we then had to get out and walk through knee deep water to our hotel. The beds are as hard as rocks. The position of the hotel is not good there are much nicer resorts in better locations for the same price or cheaper, overall not a good experience, we would not return any time soon.

  • Stayed January 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Olivia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, 7 May 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 January 2012

Great surprise to see a lovely clean room and staff all to willing thelp.(English at times was a problem) great location as after a busy and noisy day of shopping coming back to the peacefulness of the resort was heaven. Food was good and room service by boat was a treat. The pool access from the room was the best by far. We will definitely be back.

Charters Towers,QLD, Australia.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Corie1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, 7 May 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 January 2012

We stayed as the Access Resort in December/January 2011/12 it was the best holiday ever. Myself and 2 teen age children were overwhelmed with how helpful and amazing the staff were. The pool was so beautiful and the buffet breakfast every morning was brilliant. Our favourite thing was we befriended a taxi driver that worked for the resort and he went out of his way to show us around and took us to places that as a tourist we felt blessed to go to. We will be returning there next year.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maureen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccessResort, Front Office Manager at Access Resort & Villas, responded to this review, 7 May 2013
Dear Valuable Guest,

Thank you for staying with us during your holiday and great to know your highly satisfaction of our resort - from the peaceful location with breathtaking real pool access to our service and facilities.

Thank you, and look forward to welcome you to our resort again in the near future.

Kind regards,
Ratchapol (Paul)
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Access Resort & Villas

Property: Access Resort & Villas
Address: 459 / 2 - 3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Top resorts Hotel in Karon
#28 Spa Hotel in Karon
#33 Family Hotel in Karon
#40 Luxury Hotel in Karon
#45 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Access Resort & Villas 4*
Number of rooms: 139
Official Description (provided by the hotel):
The only hotel offering direct pool access from all rooms, where room services serve by boat. ... more   less 
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Also Known As:
Access Resort And Villas
Access Resort & Villas Hotel Karon
Access Hotel Karon
The Access Hotel
Access Resort & Villas Phuket, Thailand - Karon

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