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Reviewed December 8, 2017

We recently visited this hotel to celebrate my 50th birthday with another couple. Tim the duty manager could not do enough for us , the hotel and rooms are spotless. The service was the best we received. On my birthday my room was decorated by the hotel team and there was also a birthday card and free cocktail. I would highly recommend this hotel to anyone visiting Thailand and Tim is an asset to this hotel.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank tracey w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 9, 2017

Dear tracey w,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests experience and guiding us how to make improvements and with that in mind your comments have been shared with the team. They will be delighted to hear that you had a great stay and left with fond memories, we hope to see you return very soon.
Regards
Centara Karon Resort Management

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Reviewed December 7, 2017 via mobile

Stayed 9 nights at Centara Karon. Family of 5 interconnected rooms. Great location for families. 3 pools and beach only meters away. Brekky included with lots of variety. Restaurants and bars outside compound. See Tim at reception for any of your needs. Strongly recommended.. if ever returning to Phuket we will stay again. See Kenny & Gita tailors just up the road for any suits shirts or dresses.

Stayed: December 2017, travelled with family
Thank Di M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 8, 2017

Dear Di M,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests experience and guiding us how to make improvements and with that in mind your comments have been shared with the team. They will be delighted to hear that you had a great stay and left with fond memories, we hope to see you return very soon.
Regards
Centara Karon Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 6, 2017

The staff are really friendly and the breakfast is good. I quite liked the facilities and the hotel is located centrally. Within walking distance of the beach, good massage parlours and many restaurants. The pools were great but had some Russian guests who were not that considerate. The hotel plays nice music and not too loud at the various pools but a Russian guest decided to play his own music, rather loud, at one of the pools one afternoon. Pretty inconsiderate and it led to most people leaving the pool. The staff were helpful when I asked for a late checkout and extended my room stay by 2 hours without charging, which is great in a humid climate as one can enjoy the activities and shower just before needing to leave for the airport.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank TonyCTCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 8, 2017

Dear TonyCTCapeTown,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guest experience then guiding us how to make improvements and with that in mind your comments have been shared with the team, they will be delighted to hear that you had a great stay and we hope to welcome you back very soon.
We were sorry to hear that your time by the pool had been disturbed we do try to apply the same standards and guidelines to all but sometimes the team need to be a bit quicker to offer assistance.
Centara Karon Management.

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Reviewed December 4, 2017 via mobile

The Entertrainer Was very nice and helpfull and speciely Sandra and Jonny was very sweet and good whit the kids. They have alot of fun things too do whit the kids every day. so they love them! ❤❤❤❤❤❤❤

Stayed: December 2017, travelled with family
1  Thank Yasmin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 5, 2017

Dear Yasmin E,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests and their experiences and guiding us in how to make improvements and with that in mind your comments have been shared with the team and they will be delighted to hear that you had a great stay and we hope to welcome you back very soon.
Centara Karon Management.

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Reviewed December 4, 2017

Whoa, just returned back to the Wales after an amazing holiday in Phuket. We stayed for 10days at the Centara Karon and i must say what a fantastic hotel!

We decided to stay in the Cabana Room as we was celebrating my boyfriends 30th and wanted to go all out. The room was stunning, huge room, huge bathroom. Two showers one in doors one outdoors. The private hot tub was a great touch too. Nice an private, some evenings we relaxed in our own little pool playing cards! There is a super market just opposite the hotel so we brought some beer quite often and had a few drinks in our own little garden. No restriction on bringing alcohol on site as long as you don't take it around the pool and it is only being drank in your rooms.

We had bed and breakfast, Breakfast each morning was great , a lot of choices to cater for everyone. We did eat some nights in the restaurants and it was all lovely food. Honestly cant say anything negative about it.

3 pools, 2 kid friendly, one adults. We swapped from the adults pool to the bigger pool just above the restaurant by the pool. Loved both of them!

Room service arrived every morning around 11am at the cabanas unless you request not to. Also, a lovely women would come down and turn the bed each evening around 6pm. very sweet.

We decided to take up the Baht Bonanza for 10,000 Baht and grateful we did, some days we drank a lot and ate a bit at the pools. We also had two amazing massages which was covered in the bonanza.

We found the prices for drinks pretty much on par with UK prices in the hotel. We didn't mind to much as we put it again the baht bonanza. Food prices OK but can find cheaper outside the resort. To be honest being a hotel i didn't expect them to be super cheap so didn't mind to much.

Staff were exceptional. They will always give you a wave or smile or do the up most best to help you. I didn't have any issue with language barriers.

Lots of restaurants and drinks places all around as the hotel is in a great location. I would highly recommend eating at TWO CHEFS around the corner great place to eat. Beach is 5 mins away/ a lot to do and see.

We did some excursions while out there, i generally feel you pay for what you get, so on one boat trip excursion we had a really good deal but i would say it was a 3* trip as to food/boat/information etc. Towards the end of the trip we learnt from this an coughed up more money for boat trips but the difference you see is huge, so i would just warn do some research into the trips first. Towards the end i used the tour guide in the hotel by the restaurant and he was perfect he can tell you anything you want and will help as much as he can.

Anyone who is going to stay at this place i dont see how you can be disappointed it is truly beautiful and i will be back !

Thank you to everyone at this hotel you made our holiday!
Becky and Matthew Morris,

Room Tip: Cabana roosm are great
  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Becky J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 5, 2017

Dear Beck J,
AMAZING REVIEW - well done Becky for all the details and thank you for sharing.
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests and their experiences and guiding us in how to make improvements and with that in mind your comments have been shared with the team and they will be delighted to hear that you had a great stay and we hope to welcome you back very soon.
Centara Karon Management.

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