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Reviewed December 10, 2017

First impressions last. After spending a week in the chaos of Bangkok I was expecting a slower pace here. The staff at the front desk were very helpful and spoke excellent English. we were even given room upgrades that opened onto the pool areas. The rooms were clean and air conditioned. There was complimentary tea and coffee facilities and a mini bar. Breakfast was served in the dining room from 6:30 to 9:30 so if you have booked to go on one of the many day trips available you still had time for Breakfast. The food was a good quality buffet and not just breakfast fare. I only ate a evening meal here once which was a pizza and burger night ( i know what you think but it was the second week of just eating Thai food). The food was good however the price was high, even by UK standards. A better option was to eat at any of the other places up and down the high street by far. The resort caters well for children and there are three pools, however when I swam in the one outside my room it was heavily dosed with chlorine and made the eyes smart so beware. Overall I would recommend this place highly to family and friends and would even return for another week

Room Tip: some ground floor rooms offer access to the pool areas but you will hear footsteps from the rooms above at times
  • Stayed: December 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 12, 2017

Dear Phil P,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guest experience then guiding us how to make improvements and with that in mind your comments have been shared with the team, we do hope that the overall experience was memorable and that you will return soon.
Regards
Centara Karon Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 8, 2017

We recently visited this hotel to celebrate my 50th birthday with another couple. Tim the duty manager could not do enough for us , the hotel and rooms are spotless. The service was the best we received. On my birthday my room was decorated by the hotel team and there was also a birthday card and free cocktail. I would highly recommend this hotel to anyone visiting Thailand and Tim is an asset to this hotel.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank tracey w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 9, 2017

Dear tracey w,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests experience and guiding us how to make improvements and with that in mind your comments have been shared with the team. They will be delighted to hear that you had a great stay and left with fond memories, we hope to see you return very soon.
Regards
Centara Karon Resort Management

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Reviewed December 7, 2017 via mobile

Stayed 9 nights at Centara Karon. Family of 5 interconnected rooms. Great location for families. 3 pools and beach only meters away. Brekky included with lots of variety. Restaurants and bars outside compound. See Tim at reception for any of your needs. Strongly recommended.. if ever returning to Phuket we will stay again. See Kenny & Gita tailors just up the road for any suits shirts or dresses.

Stayed: December 2017, travelled with family
Thank Di M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 8, 2017

Dear Di M,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests experience and guiding us how to make improvements and with that in mind your comments have been shared with the team. They will be delighted to hear that you had a great stay and left with fond memories, we hope to see you return very soon.
Regards
Centara Karon Resort Management

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Reviewed December 6, 2017

The staff are really friendly and the breakfast is good. I quite liked the facilities and the hotel is located centrally. Within walking distance of the beach, good massage parlours and many restaurants. The pools were great but had some Russian guests who were not that considerate. The hotel plays nice music and not too loud at the various pools but a Russian guest decided to play his own music, rather loud, at one of the pools one afternoon. Pretty inconsiderate and it led to most people leaving the pool. The staff were helpful when I asked for a late checkout and extended my room stay by 2 hours without charging, which is great in a humid climate as one can enjoy the activities and shower just before needing to leave for the airport.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank TonyCTCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 8, 2017

Dear TonyCTCapeTown,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guest experience then guiding us how to make improvements and with that in mind your comments have been shared with the team, they will be delighted to hear that you had a great stay and we hope to welcome you back very soon.
We were sorry to hear that your time by the pool had been disturbed we do try to apply the same standards and guidelines to all but sometimes the team need to be a bit quicker to offer assistance.
Centara Karon Management.

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Reviewed December 4, 2017 via mobile

The Entertrainer Was very nice and helpfull and speciely Sandra and Jonny was very sweet and good whit the kids. They have alot of fun things too do whit the kids every day. so they love them! ❤❤❤❤❤❤❤

Stayed: December 2017, travelled with family
1  Thank Yasmin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded December 5, 2017

Dear Yasmin E,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests and their experiences and guiding us in how to make improvements and with that in mind your comments have been shared with the team and they will be delighted to hear that you had a great stay and we hope to welcome you back very soon.
Centara Karon Management.

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