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“Friendly staffs and very nice hotel”

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Centara Karon Resort Phuket
Ranked #20 of 137 Hotels in Karon
Certificate of Excellence
Reviewed 11 December 2017

Hotel staffs are very nice. The breakfast buffet has many choices to choose from. When I was exercising in the Gym. I met one of the hotel’s staff, Carpe Diem -Team, Johnny. He is friendly and even taught me how to do Thai boxing.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Service
Thank Vincent C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 12 December 2017

Dear Vincent C,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests experience and guiding us how to make improvements and with that in mind your comments have been shared with the team. They will be delighted to hear that you had a great stay and left with fond memories, we hope to see you return very soon.
Regards
Centara Karon Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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38 - 44 of 4,045 reviews

Reviewed 10 December 2017

First impressions last. After spending a week in the chaos of Bangkok I was expecting a slower pace here. The staff at the front desk were very helpful and spoke excellent English. we were even given room upgrades that opened onto the pool areas. The rooms were clean and air conditioned. There was complimentary tea and coffee facilities and a mini bar. Breakfast was served in the dining room from 6:30 to 9:30 so if you have booked to go on one of the many day trips available you still had time for Breakfast. The food was a good quality buffet and not just breakfast fare. I only ate a evening meal here once which was a pizza and burger night ( i know what you think but it was the second week of just eating Thai food). The food was good however the price was high, even by UK standards. A better option was to eat at any of the other places up and down the high street by far. The resort caters well for children and there are three pools, however when I swam in the one outside my room it was heavily dosed with chlorine and made the eyes smart so beware. Overall I would recommend this place highly to family and friends and would even return for another week

Room Tip: some ground floor rooms offer access to the pool areas but you will hear footsteps from the rooms ab...
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  • Stayed: December 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 12 December 2017

Dear Phil P,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guest experience then guiding us how to make improvements and with that in mind your comments have been shared with the team, we do hope that the overall experience was memorable and that you will return soon.
Regards
Centara Karon Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017

We recently visited this hotel to celebrate my 50th birthday with another couple. Tim the duty manager could not do enough for us , the hotel and rooms are spotless. The service was the best we received. On my birthday my room was decorated by the hotel team and there was also a birthday card and free cocktail. I would highly recommend this hotel to anyone visiting Thailand and Tim is an asset to this hotel.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank tracey w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 9 December 2017

Dear tracey w,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests experience and guiding us how to make improvements and with that in mind your comments have been shared with the team. They will be delighted to hear that you had a great stay and left with fond memories, we hope to see you return very soon.
Regards
Centara Karon Resort Management

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Reviewed 7 December 2017 via mobile

Stayed 9 nights at Centara Karon. Family of 5 interconnected rooms. Great location for families. 3 pools and beach only meters away. Brekky included with lots of variety. Restaurants and bars outside compound. See Tim at reception for any of your needs. Strongly recommended.. if ever returning to Phuket we will stay again. See Kenny & Gita tailors just up the road for any suits shirts or dresses.

Stayed: December 2017, travelled with family
Thank Di M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 8 December 2017

Dear Di M,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests experience and guiding us how to make improvements and with that in mind your comments have been shared with the team. They will be delighted to hear that you had a great stay and left with fond memories, we hope to see you return very soon.
Regards
Centara Karon Resort Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2017

The staff are really friendly and the breakfast is good. I quite liked the facilities and the hotel is located centrally. Within walking distance of the beach, good massage parlours and many restaurants. The pools were great but had some Russian guests who were not that considerate. The hotel plays nice music and not too loud at the various pools but a Russian guest decided to play his own music, rather loud, at one of the pools one afternoon. Pretty inconsiderate and it led to most people leaving the pool. The staff were helpful when I asked for a late checkout and extended my room stay by 2 hours without charging, which is great in a humid climate as one can enjoy the activities and shower just before needing to leave for the airport.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank TonyCTCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 8 December 2017

Dear TonyCTCapeTown,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guest experience then guiding us how to make improvements and with that in mind your comments have been shared with the team, they will be delighted to hear that you had a great stay and we hope to welcome you back very soon.
We were sorry to hear that your time by the pool had been disturbed we do try to apply the same standards and guidelines to all but sometimes the team need to be a bit quicker to offer assistance.
Centara Karon Management.

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Reviewed 4 December 2017 via mobile

The Entertrainer Was very nice and helpfull and speciely Sandra and Jonny was very sweet and good whit the kids. They have alot of fun things too do whit the kids every day. so they love them! ❤❤❤❤❤❤❤

Stayed: December 2017, travelled with family
1  Thank Yasmin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 5 December 2017

Dear Yasmin E,
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests and their experiences and guiding us in how to make improvements and with that in mind your comments have been shared with the team and they will be delighted to hear that you had a great stay and we hope to welcome you back very soon.
Centara Karon Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2017

Whoa, just returned back to the Wales after an amazing holiday in Phuket. We stayed for 10days at the Centara Karon and i must say what a fantastic hotel!

We decided to stay in the Cabana Room as we was celebrating my boyfriends 30th and wanted to go all out. The room was stunning, huge room, huge bathroom. Two showers one in doors one outdoors. The private hot tub was a great touch too. Nice an private, some evenings we relaxed in our own little pool playing cards! There is a super market just opposite the hotel so we brought some beer quite often and had a few drinks in our own little garden. No restriction on bringing alcohol on site as long as you don't take it around the pool and it is only being drank in your rooms.

We had bed and breakfast, Breakfast each morning was great , a lot of choices to cater for everyone. We did eat some nights in the restaurants and it was all lovely food. Honestly cant say anything negative about it.

3 pools, 2 kid friendly, one adults. We swapped from the adults pool to the bigger pool just above the restaurant by the pool. Loved both of them!

Room service arrived every morning around 11am at the cabanas unless you request not to. Also, a lovely women would come down and turn the bed each evening around 6pm. very sweet.

We decided to take up the Baht Bonanza for 10,000 Baht and grateful we did, some days we drank a lot and ate a bit at the pools. We also had two amazing massages which was covered in the bonanza.

We found the prices for drinks pretty much on par with UK prices in the hotel. We didn't mind to much as we put it again the baht bonanza. Food prices OK but can find cheaper outside the resort. To be honest being a hotel i didn't expect them to be super cheap so didn't mind to much.

Staff were exceptional. They will always give you a wave or smile or do the up most best to help you. I didn't have any issue with language barriers.

Lots of restaurants and drinks places all around as the hotel is in a great location. I would highly recommend eating at TWO CHEFS around the corner great place to eat. Beach is 5 mins away/ a lot to do and see.

We did some excursions while out there, i generally feel you pay for what you get, so on one boat trip excursion we had a really good deal but i would say it was a 3* trip as to food/boat/information etc. Towards the end of the trip we learnt from this an coughed up more money for boat trips but the difference you see is huge, so i would just warn do some research into the trips first. Towards the end i used the tour guide in the hotel by the restaurant and he was perfect he can tell you anything you want and will help as much as he can.

Anyone who is going to stay at this place i dont see how you can be disappointed it is truly beautiful and i will be back !

Thank you to everyone at this hotel you made our holiday!
Becky and Matthew Morris,

Room Tip: Cabana roosm are great
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  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Becky J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKRManager, Manager at Centara Karon Resort Phuket, responded to this reviewResponded 5 December 2017

Dear Beck J,
AMAZING REVIEW - well done Becky for all the details and thank you for sharing.
Thank you very much for choosing to stay with us at Centara Karon Resort and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guests and their experiences and guiding us in how to make improvements and with that in mind your comments have been shared with the team and they will be delighted to hear that you had a great stay and we hope to welcome you back very soon.
Centara Karon Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Centara Karon Resort Phuket

Address: 502/3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Region: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Business Hotel in Karon
#8 Top resorts Hotel in Karon
#11 Spa Hotel in Karon
#12 On the Beach Hotel in Karon
#12 Family Hotel in Karon
#18 Romantic Hotel in Karon
#19 Luxury Hotel in Karon
Price Range: $64 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Karon Resort Phuket 4*
Number of rooms: 335
Official Description (provided by the hotel):
At the heart of Karon Town, with an abundance of eateries and entertainment options at its doorstep and Karon Beach a short stroll away, the resort is perfectly located to experience the many facets of Phuket. As a destination in its own right, Centara Karon Resort Phuket fulfils every holiday aspiration, from pure bliss at Spa Cenvaree to active holidays and family fun with activities galore, yoga sessions, three swimming pools, waterslides and a kids’ club. This four-star resort, laid out within beautiful gardens backed by green hills, is comprised of four very distinctive residential zones. Couples and small families will find the rooms and Honeymoon Suites at the Terraces a comfortable retreat, and enjoy the option of ocean view or a private outdoor Jacuzzi; while families and groups of friends are spoilt for choice with spacious guestrooms set moments away from the waterslide and games of the Lagoon pool. The generously-sized one- and two-bedroom Cabanas feature a private terrace with a plunge Jacuzzi. As a fun place for families, the resort has a kids’ club with daily activities and three expansive swimming pool areas complete with three children’s pools for the younger ones to splash in, two waterslides and pool games. Pool parties are held regularly, and other activities include tennis and football. The resort also has two restaurants, a sports bar, and three swim-up pool bars A scheduled shuttle service takes guests from the resort to Patong, and Phuket International Airport is reached in less than one hour. ... more   less 
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Also Known As:
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon
Centara Karon Resort Phuket Thailand

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