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Reviews (4,267)
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3,584
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3,296 - 3,301 of 4,267 reviews
Reviewed August 14, 2012

Stayed at the Beloved early 2012. Best all-inclusive, hands down ! Forget Cuba, Dominican Republic and tacky Cancun, this is the best place to relax. Food is amazing ! Infinty pool and day beds incredible. Nice overall beach. Small 100-room complex, very boutique style. Room service is amazing. Turn down service twice a day.... We were 2 couples in early 30's and it was an amazing vacation. When you get to the airport, there's usually 1 or 2 couple going to the same place and not a bus full.... Very exclusive !!! Paid 1800$ per person with flght included. At that price, it's unbeatable. oh yeah, i Forgot the y even have shisha !!! oh yeah !!!

  • Stayed: February 2012, travelled with friends
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4  Thank vince l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 13, 2012

I can not say enough for the wonderful time there. The service should be called ten stars instead of five. The rooms were spacious and very clean, The food was fantastic and the servers explained everything we ate. We are planning to return next year because of the treatment we received. PS room stuff was just fab as well!!!!!!!!!

Room Tip: all the rooms are great but main building one rooms face the ocean and the entire resort.
  • Stayed: August 2012, travelled with family
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4  Thank Daisy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 13, 2012

My family and I came back from vacation a week ago and we still cannot finish sharing our wonderful experience with everyone. The Beloved Hotel is beautiful and the staff is soooo nice. We got the all-inclusive deal which is deff the way to go, they offer unlimited drinks, food and room service, you cannot beat that! My kids, ages 7 & 8 are looking forward to going back already. They really enjoyed their time at the kids club w/Africa & Wendy who worked with them on making crafts and kept them very entertained. This was our first time in Cancun and we have no complaints, the servers, Fredy, Luis, Ivan,Susana, Hipolito and even the lifeguard David where all very accomodating and always willing to please. I was really worried when we got to the hotel because check in was at 3 and we arrived at 10:30am but the concierge was quick to put us at ease by offering a hospitality suite for an hour so that we could change into our swimsuits and begin enjoying the facility, they even stored our baggage for us. This was the same for check out time, which is at noon and we were not being picked up for the airport until 5....All in all the tips I have for people that will be traveling there are : Tip 1. Bring plenty of dollar bills for tipping, the staff at the hotel and even tour parks really work hard and deserve to be compensated. Tip 2. Bring biodegradable sun screen if you are visiting any of the attractions since this is all they allow, they will check your bags and will not let the regular stuff in. Make sure you bring sun screen, it is very expensive here, a bottle of regular coppertone was $38 dollars!!!! I also recommend aloe gel, it really soothes the skin after time in the sun and prevents painful sunburn. Tip 3. You don't have to bring snorkeling gear to visit the parks, they all have them for you to use with a yours to keep breathing tube. Tip 4. If you have small children that cannot swim I would recommend bringing your own life jacket for use at the hotel since they don't really stock them, we were lucky the lifeguard had one that fit my son....Last Tip 5. Xcaret includes a lot of walking and its an all day event so if you plan to go here I would recommend to do it in the middle of your stay so you can relax before and after. Overall we really enjoyed our vacation, the staff at the hotel made it very enjoyable, we felt very safe, and it was like PARADISE.

Room Tip: Swim Up Rooms are GREAT! We had direct access to the pool, a little lounge area, close to reception and Kids Club.
  • Stayed: August 2012, travelled with family
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4  Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 12, 2012

Food, service, amenities, rooms, and facility all top class. Wifi and wine not great and can improve.

Do not use orbitz recommended transport. Overpriced and attempts hard sell other services / activities

  • Stayed: August 2012
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1  Thank Jhnjhn26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 11, 2012

My wife and I just returned from our honeymoon at The Beloved Hotel (or La Amada). From the moment we arrived it was evident that service was big with the resort and we received incredible service the entire time. The food was so good and we were always able to find incredible food at all the restaurants. The Isla Grill was probably our favorite for Dinner and the gorgeous view on a nice night was wonderful. Abel at the Isla Grill was so kind and took the time to always talk to us and make sure we were enjoying our meal there. We also loved the Lupita Lounge and got drinks either before or after dinner there every night. Guillermo was the head bartender at the Lupita Lounge and he makes great drinks and is always nice and having a good time. Also the sushi is great there too. The only real problem we had was that I brought my Discover Card which is not taken hardly anywhere in Mexico, so make sure and always bring Visa, and we had to mainly rely on the cash that we brought with us. The hotel is located a little north of Cancun and isn't by any big party area, which was perfect for what we wanted. It is a pretty small resort and we never had any problem finding a table at a restaurant which was really nive. Another side note, is that we were definitely confused about tipping, because clearly on their website is says that all gratuities are included. We saw some people tip and we saw some who didn't, and if it wasn't for our money situation we probably have tipped because the service was so good. But we didn't tip at all at the resort and we still got the best service and they never said anything to us or served us poorly even after we had the same people help us many times. All in all this was such a relaxing honeymoon and we will be going back to The Beloved without a doubt!

  • Stayed: August 2012, travelled as a couple
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3  Thank Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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