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nadiaputri1305

trying a new hotels in batu

Review of Aston Inn Batu
5.0 of 5 bubblesReviewed Sep 9, 2019
good rooms, good service, friendly crew, informative crew. help full.. good job aston inn batu. will be back again with my friends.. my family to get the unforgottable experience stay in aston inn batu
Date of stay: September 2019
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (396)
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Traveller rating
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Reviewed September 1, 2019

Its being our best moment to celebrate our honeymoon in aston inn batu. We feel so comfortable with the room and also for all staff we meet that help us to find the facility is being there. The view from roof top was so beautiful. We really love to be there
Thank you so much

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank farindaqory06
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 27, 2019

This hotel is very strategic and the price is quite competitive and the experience of staying for two nights here is also very good, the facilities provided including the restaurant view are also a very good experience.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank miskandar2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2019

Everything was excellent. the room quite cozy. the breakfast was extremely good. the otel was kids friendly. can wait to go back in the future. the hotel use less plastic was good, I realy appreciate it.

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sukmaandhina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 25, 2019

Enjoyed our family stay at Aston Batu, the only downside is how the AC is leaking water. However, since we found it just minutes before checked out we had no time to report this. Furthermore the food during breakfast is a bit on spicy side, not suitable for toddlers.

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Leonhard Alvin R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rockididik, General Manager at Aston Inn Batu, responded to this reviewResponded September 2, 2019

Dear Mr Leonard

Thank you for staying and I apologize for the AC leaking, our enginering has been working on it and it was fixed already. and I had conversation with executive to ensure the breakfast food more kids friendly.
I will ensure all the problem are fixed immediately
Regard
Didik Rocki-General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 18, 2019

well standard hotel, but found trouble about air con and lamp when i stay, air con is hot, they send engineering to fix it but it didnt change much, still not workin well. the bedlamp switch didnt work so we cant turn off the lamp... aside from that, the staff is kind, fast respond, and the place is quite nice

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cesariotuhuteru
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rockididik, General Manager at Aston Inn Batu, responded to this reviewResponded August 21, 2019

Dear Mr. Cesarlotuhuteru
Thanks for your staying and send us a feedback, I apologize for the inconvenience, our enginering team will fix the AC & lamp immediately once the room is vacant.
Your feedback was mean alot for us to keep our service better for our guest.
Thank you
Regard
Didik Rocki-General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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