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Mohammed Shahri... S
Singapore, Singapore

Superb Family Holiday

4.0 of 5 bubblesReviewed Aug 13, 2018
Very big and spacious for my family of 6. We stayed at Villa Madura. Good view from the balcony. Hot water runs continuously. Room service is magnificent. Swimming pool is beautiful but no towel provided.
Date of stay: August 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_JambuluwukBatu, General Manager at Jambuluwuk Convention Hall & Resort Batu, responded to this review
Responded Aug 15, 2018
Dear Mohammed Shahri... S

Warmest greeting from Jambuluwuk Convention Hall & Resort Batu,

Thank you for staying and related comments you have recently stayed again at Jambuluwuk Convention Hall & Resort Batu. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality.

We look forward to come back to Jambuluwuk Convention Hall & Resort Batu.

Best Regards,

Agil Ardiansyah
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (365)
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All reviews flying fox fishing pond nice view cleaned up recommended place front office villa clubhouse facilities
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13 - 18 of 365 reviews
Reviewed August 9, 2018 via mobile

A very good location and very friendly staff. The resort has beautiful views but some facilities in the villa, for example furniture, door, toilets need some maintenance. Breakfast is excellent. Overall, we enjoyed our stay. I recommend trying flying fox...

Date of stay: August 2018
Trip type: Travelled with family
Thank dwanat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_JambuluwukBatu, General Manager at Jambuluwuk Convention Hall & Resort Batu, responded to this reviewResponded August 9, 2018

Dear dwanat

Warmest greeting from Jambuluwuk Convention Hall & Resort Batu,

Thank you for staying and related comments you have recently stayed again at Jambuluwuk Convention Hall & Resort Batu. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality.

We look forward to come back to Jambuluwuk Convention Hall & Resort Batu.

Best Regards,

Agil Ardiansyah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 24, 2018

Nice place and ambiance recommended for Family Trips.The staff was very friendly and helpful.The breakfast was very diverse.Internet was good but the Quality of the TV programs can be improved.Generally a very pleasant stay

Date of stay: July 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank adriansofran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_JambuluwukBatu, General Manager at Jambuluwuk Convention Hall & Resort Batu, responded to this reviewResponded July 26, 2018

Dear adriansofran

Warmest greeting from Jambuluwuk Convention Hall & Resort Batu,

Thank you for staying and related comments you have recently stayed again at Jambuluwuk Convention Hall & Resort Batu. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality.

We look forward to come back to Jambuluwuk Convention Hall & Resort Batu.

Best Regards,

Agil Ardiansyah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 22, 2018 via mobile

Jambuluwuk batu resort & convention hall, the location is far from city center but the resort is very nice, cozy villa, beautiful scenery, various buffet breakfast, friendly staff, wort it with the price

Date of stay: July 2018
Trip type: Travelled on business
Thank FENY D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_JambuluwukBatu, General Manager at Jambuluwuk Convention Hall & Resort Batu, responded to this reviewResponded July 23, 2018

Dear Feny Darma

Warmest greeting from Jambuluwuk Convention Hall & Resort Batu,

Thank you for staying and related comments you have recently stayed again at Jambuluwuk Convention Hall & Resort Batu. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality.

We look forward to come back to Jambuluwuk Convention Hall & Resort Batu.

Best Regards,

Agil Ardiansyah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 18, 2018 via mobile

Took 90 minutes for staff to find a working key for our villa. They'd left the welcome basket outside next to the rat traps- I guess the rats enjoyed eating it. There was amplified karaoke broadcast across the resort until really late at night. No sleep was possible. The playground had lots of broken and dangerous equipment. The staff struggled to respond to even basic requests. What a waste of money. I'm so disappointed in this place. Stay somewhere better and cheaper when you visit Batu. This place is horrible.

Date of stay: July 2018
Trip type: Travelled with family
Thank richardgday
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_JambuluwukBatu, General Manager at Jambuluwuk Convention Hall & Resort Batu, responded to this reviewResponded July 22, 2018

Dear richardgday

Warm greeting from Jambuluwuk Batu Village Resort,

With pleasure and our sincere to serve you and we always keep our quality service with hospitality, make you relax, happy, safe and comfortable.

We extremely apologize that your experience during your stay did not meet your expectations, please allow me to express my sincerest apologize for the inconvenience caused. We will share your comments to our team. We will convey to our department and we will improve our service for the convenience of our guests.

We look forward to coming back to Jambuluwuk Batu village Resort.


Agil Ardiansyah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2018

A excellent resort suitable for family recreation on holidays, places near tourist attractions like Jatim Park, BNS, and others.
Complete facilities such as swimming pool, out bond, etc are also available.

Date of stay: July 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank bhandoyo1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM_JambuluwukBatu, General Manager at Jambuluwuk Convention Hall & Resort Batu, responded to this reviewResponded July 12, 2018

Dear bhandoyo1

Warmest greeting from Jambuluwuk Convention Hall & Resort Batu,

Thank you for staying and related comments you have recently stayed again at Jambuluwuk Convention Hall & Resort Batu. We are very pleased to know that you enjoyed your stay at our resort, with glad and sincere to serve you and we always keep our quality service with hospitality.

We look forward to come back to Jambuluwuk Convention Hall & Resort Batu.

Best Regards,

Agil Ardiansyah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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