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All reviews hot tub atrium area nice pool destiny mall breakfast area waffles free breakfast the entire staff hot breakfast syracuse airport room was spacious shuttle service buckley stopover amanda canada
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Reviewed January 23, 2018 via mobile

The rooms were not fancy, but very clean and adequate. The pool and Atrium area was surprisingly Pleasant. Nice breakfast and shuttle service to and from the airport. The only downside to our visit was they do not have their own shuttle service and rely on a taxi service.

Stayed: January 2018, travelled with friends
1  Thank jdandbev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 22, 2018

The room was very clean, staff was wonderful, breakfast was hot and delicious, pool area clean, a great time has had by all and booked another get away there next month. Our son had a wonderful time. Not one complaint

Stayed: January 2018, travelled as a couple
Thank codyc2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 14, 2018

Very polite staffing but property wasn’t plowed when we went to leave and I wish the pool opened a little earlier to give my kids chance to swim before having to clock out like 9 would be good instead of 10

Stayed: January 2018, travelled with family
Thank ericasardelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 12, 2018

Winter storm caused cancellations, abrupt changes in plans. Hotel staff was very helpful, very concerned that we have all we needed. Helped cancel initial reservation, and when I walked in a few days later without a reservation, did all they could to help us get settled in, get to the airport for a flight out (for one) and let me have a late check-out before a lengthy drive home. Room was comfortable, clean, staff was exceptional, wish I'd had more time to explore the amenities (pool looked great!) and looks like it would also be a good place for a business conference.

Room Tip: floor plan can be a bit confusing, pay attention to the map staff provides, but also every wing has nearby exits handy to parking lot.
  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank DebraR1181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 4, 2018 via mobile

We drove in from Ottawa, Canada and stayed one night as we were flying out of the Syracuse airport. We were very late in checking in and Peter from the front desk called us to see if everything was alright and to confirm our early am shuttle service. He was very pleasant and accommodating when we finally arrived. Our family of four was pleasantly surprised with the large size of the room...not your standard, cramped hotel room, the comfortable beds and how clean everything was. The hotel is only 1 1/2 years new and about a 10 minute drive from the airport, malls, etc. The breakfast options were good, the shuttle service was great and reliable and we were able to leave our vehicle, free of charge for just over two weeks. Best of all was the service from each of the employees we ran into, including the owner, Al and his son Matthew...great people that care about their guests. I highly recommend this hotel when staying in Syracuse, you won't beat the service or price anywhere! Thanks for a great stay!

Stayed: January 2018, travelled with family
Thank Madeva1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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