We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Luxury cruise”
Review of Azalea Cruises

Azalea Cruises
Ranked #1 of 7 things to do in Bai Chay
More attraction details
Attraction details
Owner description: Azalea Cruises are the leading line in 5-star cruises in Ha Long Bay. We have brand new cruises in Ha Long Bay - Bai Tu Long Bay - Lan Ha Bay with the highest level of customer service and an unbeatable relaxing environment that is sure to to exceed your highest expectations of any and all Ha Long Bay cruises.
Useful Information: Activities for older children
Reviewed April 5, 2018

We enjoyed the 1 night/ 2 day cruise around Ha Long Bay on Azalea cruises.
We had a fantastic time, nothing was a problem.
Food was good and the service attentive.

4  Thank ojo68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (247)
Traveller rating
Traveller type
Time of year
All reviews
"happy hour"
in 10 reviews
"foie gras"
in 3 reviews
"cruise manager"
in 9 reviews
"free night"
in 2 reviews
"luxury cruise"
in 8 reviews
"shuttle boat"
in 2 reviews
"night cruise"
in 14 reviews
"vietnam prices"
in 2 reviews
"cave area"
in 2 reviews
"dinner menu"
in 2 reviews
"low tide"
in 2 reviews
"sister company"
in 2 reviews
"environmental impact"
in 2 reviews
"anniversary celebration"
in 2 reviews
"service station"
in 2 reviews
"special menu"
in 2 reviews
"star service"
in 4 reviews

146 - 150 of 247 reviews

Reviewed April 4, 2018

We chose the Azalea Cruises for 2 days, 1 night as we wanted to have an unforgettable experience on our honeymoon in Ha Long Bay.

The Azalea Cruises was presented as a new boat with luxury accommodations and services and with a 2-hour van transfer from Hanoi.

The reception was good, the staff was friendly, the facilities are new, the room was luxurious, with a good balcony and with a panoramic tub.

We had various activities: kayak tour, traditional cooking class, squid fishing at night, morning Tai Chi session and morning raft ride through Sang Toi cave

Positive Aspects:
- Brand new.
- Few people staying.
- Luxurious room with good balcony.
- Good quality food.
- Transfer in luxury Van, only 2 hours from Hanoi.

Negative Aspects:
- Tripulation always trying to sell drinks in our meals, they should have informed us that they offered a jug of water, before we asked for it.
- When we got to the room the shower was pouring water continuously, when we tried to turn off the faucet, it was released from the structure and we had a small flood in the bathroom. The boat attendant stayed to repair the faucet in our room, and we were not offered another room to stay in. We were expected to verify that the room was in good condition to be used.
- On the morning of the 2nd Day, we could not finish breakfast. When we were eating we were advised that we had to leave breakfast for the raft ride to Sang Toi cave. If there was more sense, they could have anticipated this, giving us time to finish breakfast.
- No check out included waters from the mini bar that had not been consumed;
- The return trip to Hanoi was not quiet. In Van we were 3 other people from the same family. The driver was accompanied by a colleague and they spoke loudly and laughed as if they were alone, practically the whole way.
- At the half-way break, customers had to wait about 15 minutes for the driver and his colleague to finish their meal at the service station;

For one of Ha Long Bay's most expensive cruises, which presents itself with luxurious accommodations and services, the expectations are always high.

We found that the accommodations are indeed luxurious, but the service does not accompany the luxury.

8  Thank Pedro F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

Traveling with a 10-month old baby is never easy, but Azalea Cruises made our 3-day trip to Halong Bay an unforgettable one. We enjoyed every moment and here are some factors deserving a special mentioning: amazingly friendly staff(!!!) fantastic food; new and stylish ship; time schedule well-kept, especially on pick-up and drop-off. Thank you Azalea!

4  Thank BlueGirls2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 1, 2018

We chose the 2 night/3 day option and are so glad that we did. The crew, without exception, made us feel very welcome and attended to our every need and more. Our boat was immaculate with plenty of private and communal space, great food and an interesting itinerary. The whole operation is very slick with very little waiting around, our cases were delivered to our cabin and there were plenty of staff to answer questions or help you. The return minibus to Hanoi was indeed luxury! All in all a fabulous experience and amazing value.
A few notes; little or no wifi in Halong Bay and patchy in the area. The excursions are optional; we opted out of the day trip on the second day and just relaxed cruising back to pick up the next passengers. The scenery is spectacular and the private balcony a pleasant place to sit. Plenty of sun loungers on deck, it was never crowded.

4  Thank 6jas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed March 31, 2018 via mobile

Loved the whole experience! Superb, attentive staff who really touched our hearts!!!
Thank you for making our cruise so special!!!!!

4  Thank Archana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Azalea Cruises also viewed

Hai Phong, Vietnam
Tuan Chau Island, Halong Bay
Tuan Chau Island, Halong Bay

Been to Azalea Cruises? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing