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“Good hotel but some problems with location.”

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Hotel Sansicario Majestic
Ranked #1 of 1 Hotels in San Sicario
Certificate of Excellence
Rhondda Cynon Taff, United Kingdom
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Good hotel but some problems with location.”
Reviewed 2 August 2010

Had a great ski holiday here in Feb 2010 with my son (adult, so he says) when the snow was at its best.
The hotel is comfortable and provides adequate food in the restaurant with plenty to choose from in a buffet style, so eat as much as you want and what you like.
There is a bus service from the front door of the hotel which also picks you up at the dropoff point. This said you can ski back to the hotel when conditions are good, it is though off piste and should only be attempted if yhou are confident, although it is short and not difficult. (Glyn the rep had been there 10 weeks and was unaware of this route). We did this every day after finding it on the first day - many followed after we laid tracks. Walk across the road from the bus stop towards the ski kindergarden then skis on and bear left through the trees and around the other buildings (stay close to them), cant really get lost.
Glyn was efficient in delivering Crystal info which had been prepared for him, but to think outside that box was impossible for him it would seem.
Lets get out of the way that walk to the first ski lift in Sansicario - its a pain. Bus drops you off on the main road then you walk up a snowy ramp onto the lower piste then WALK UP THE SKISLOPE to the lift. (I hate walking in skiboots). Rucksack and trainers for me. I would say that it is 150 yds at least of uphill trek, never seen the like before.
Having said all this dont be put off its a good skiing base for the Milky Way as you are placed in the middle of the system and benefit from quiet lifts to the other places. The skiing was great in all directions, although iot is quite a trek to Montgenvre and back but still better than the organised trip. One point, watch the closing times of the last couple of lifts back down to the valley (ride down) before linking upto Sansicario.
Nice rooms, good swimming pool, hot tubs and secure locker room.
We experienced problems getting our flight home due to snow, incompetent bus driver and decisions made by 'our Glyn'. We ended up in Newcastle instead of Bristol, oh dear.
Very difficult to get provisions for the week, such as drinks, chocolate and snacks as there is only a small tobaconist in the village with very limited supplies. Skiing times did not suit going into the shops of the other resorts to get such things. Nothing happens in Sansicario in the evenings but we were not looking for or expecting that. Low cost cards for internet connection at the hotel. Pay for however minutes and use at anytime ie hour today, 5 mins next day etc.
Good value ski holiday.

  • Stayed February 2010
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Sionilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (14)
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English first
LIVERPOOL
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2010

we just got back from a brilliant ski/snowboard holiday to italy. i must say we had a excellent time and the conditions were very good for this late in the season . the majestic is the only hotel in sansicario and the village is about 5 mins in the minbus to the top . once in the village its a short walk up the hill to the first lift . the olympic downhill run runs right through sansicario and is a excellent run . sansicario its self is about 100 meters long has two bars a resturant and a ski shop thats it . the hotel is very nice and contempory . the food is very nice and you cant go wrong with pasta etc . the staff are very friendly and even invite you to the end of season party . believe me when someone says its a free bar you kinda get a bit too drunk haha. glyn the rep was a really nice guy and he did his best to give you any advise always there to help. all in all i have no complaints bar the use of the sauna . i would definatly stay here again as it a very nice area . would possibly stay in sauze d'olux as its a bit more lively for us young ones . great price great hotel 10/10 for crystal ski : )

  • Stayed March 2010, travelled with friends
    • Value
    • Location
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Helpful?
Thank BRETTLEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2010

Stayed in Sansicario last week and arrived with some concern, having read all the earlier reviews on this site! Our worst fears seemed to be realised as our party of 19 (8 adults, 11 children aged 8 to 14) found out, at reception, that our booking of 8 rooms didn't exist! There was a booking for 6 rooms for us so we spent quite a while trying to sort out extra rooms - all very trying after a long day's travelling but, to be fair to the receptionist he was incredibly patient with us and did his best to get us into our rooms as quickly as he could.
From then on, things improved - lovely, clean, spacious, modern hotel with very welcoming staff. We probably benefitted from the fact that the hotel was half full, so no queues to get into the restaurant and always plenty of delicious food. Think we only made use of the microwaves once or twice. Realise that things may not be so pleasant when the hotel is crowded - there were a lot of new arrivals over the Easter weekend and our children (and Dads) got particularly upset when they couldn't get onto "their" table tennis table immediately after dinner!
Glyn, the Crystal rep, was very helpful, patient and friendly. Another slight glitch was on the first evening when we were booking our ski lessons - the literature we had been given by another Crystal rep, Steve, on our transfer that afternoon stated that 6 lessons cost 110 euros, however, Glyn's information said 5 lessons for the same price - an inconsistency to be taken up with Crystal (as with the incorrect room booking) rather than Glyn.
We particulary enjoyed Glyn's quiz even though, in spite of some on-line cheating, we failed to win. He excelled in booking the lovely Le Greel restaurant for 19 of us in the sunshine on Friday's trip to Montgenevre - and holding onto the tables for us as others were directed inside. He was also able to accommodate a large number of us when they decided to take the bus back that day instead of skiing - as he did when 5 of us decided to try the husky sledging (great fun - highly recommended!) - and managed to get us a place, even though it was Easter Saturday.
As a non-skier, I'll have to leave it to the others to comment on the ski area but all I would say is that they skiied day-in, day-out and even though at least oneof them rates himself as expert, there seemed to be enough choice of runs and they all fell over quite a bit, so it was obviously challenging!
Entertainment for non-skiers is limited in Sansicario as it's a tiny place, however, I took the bubble down to Cesana most days (2 euros return) - a really pretty village with lovely local shops which is about a 10 minute walk from the bottom of the bubble. From Cesana I took the bus up to Sestiere - the tourist information at Cesana has bus timetables and sells tickets. The Grand Hotel in Sestiere has a great spa! The pool and hot tubs at the Majestic are good as well, though only open from 3pm when you'll have it to yourself until the skiers come back from the mountains.
Found the hotel ski bus up to the lifts ran regularly and the walk at the other end drew no complaints from our party - the children tended to roll down the hills in the snow on the return journey, rather than wait for the bus. The hotel uses either the mini bus which seats 8/10 or its big yellow bus, depending on numbers waiting.
Pleased to report no signs of tummy bugs during our stay although we were told that the local tap water has minerals which we're not used to, so that can cause problems for some apparently?
All in all we had a great week - the hotel was spacious enough for us to spread out - adults in the bar after dinner, teenagers on facebook in reception and the younger ones playing table football, table tennis, etc.
The only reason I wouldn't necessarily go back is that it'd be easier for me as a non-skier to be based in a busier location such as Sestriere itself.

  • Stayed April 2010
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Joanna043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2010

Just returned from a weeks skiing in the Milky Way and we had a great time, in a tremendous ski area for all abilities.

First and foremost if your there for the skiing and looking for a comfortable and relaxing hotel in the evening, then Sansicario/Hotel Majestic is perfect. Yes the location isn't great, being at the bottom of the village but the ski bus service was reliable and only takes 5 minutes to get to the slopes. Normally it was a minibus but if busy they would take a larger bus up, so we never had to wait. Once dropped off the short walk to the bottom of the slopes only takes a minute if your reasonably fit. From there you have a choice of 2 lifts, one you can access by taking the beginners magic carpet, the other a further walk of a couple of minutes, no big deal and gets you warmed up for your day on the slopes. Once we were off we found the slopes to be very quiet with no queing, brilliant especially if you're used to skiing the big French resorts or even in Scotland! Access to Sestriere & Sauze D'Oulx is very easy, while Claviere & Montgenevre takes a little longer, however it's only a half an hour journey and your into the heart of that area. If you're a good skiier then best to ski down to the mid station and catch the gondola down to Cesana, then the chair up towards Claviere.

If your looking for lively nightlife then forget it, as Sansicario is a very quiet resort but once back at the hotel we were more than happy to relax there.

The hotel was great, very modern, clean and comfortable and we couldn't fault it at all. The rooms were spacious, nice bathroom, plenty cupboard space and a balcony. We asked for a room with a mountain view and that was a real bonus. Facilities were good for adults and children, pool, gym, games room and the bar area a good place to relax and unwind with tremendous views of the mountains, bar prices were ok, not cheap but not over the top.

The only downside to the pool is that you have to wear a very fetching rubber cap, 5 euros cost, unless you already own one, however this is something that's quite common in Italy. Also didn't agree with having to pay for the sauna and unsurpisingly it never seemed to be used.

The food was good, nothing fancy but more than sufficient and there was plenty of it, with it being a buffet. Good choice of starters and main courses, my son can be quite a fussy eater and he had no problem, going straight for the pasta dishes every night! Dinner lasts between 7.30 and 9pm, so we tended to head down at 8 to miss the initial rush and had no problem. One reviewer felt that they were herded through at 7.30 but never found this to be the case, perhaps they were staying at a busier time, however we did find that the waiters liked to clear up the food very promptly and had to be pulled back a couple of times!

We also loved having the womens Olympic downhill slope on our doorstep, with virtually no one on it and also the mens downhill & slalom only a short trip away in Sestriere, where you could also stock up on drink and snacks at the supermarket on the main street, before heading back.

Lastly I would like to come to the defence of poor Glyn, the Crystal rep, who has received a fair old battering from some reviewers, as we found him very helpful, reliable and friendly, going to more effort than most rep's we've had in the past! My son and I also enjoyed the trip Crystal organised to the San Siro to watch Inter v CSKA Moscow, in the Champions League, quality!

We'll definately be going back, as it's a great place to ski, with fantastic access to the rest of the Milky Way and the Majestic more than meets our needs.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dandydon83Aberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 March 2010

We have just returned from our holiday on the milky way.

We arrived in Italy on time, unfortunetly the ski equiment and luggage didn't for some. Glynn our tour guide was unhelpful in helping them speed the process of retrieval. His trusty sidekick was only interested in getting your credit card and getting as much money as possible for ski hire, and lift passes. (If your a part time skier and don't fancy six whole days, then don't bother asking for help from tour guides , instead take yourself to the lift pass office and they will show you alternatives.)

On the whole there was plenty of choice of food at meal time but it doesn't nessesarily mean you will enjoy eating it. Even after you were hearded into the resturant everynight at 7:30 sharp (head waiter asking you to go in, plus lights being turned on and off, if that didn't work all music was turned off) the food though plenty was always cold (the microwaves should of been a give away). After the first couple of nights it was apparent that food not eaten on previous nights was recycled into other meals. Tap water does not exist in Sansicario, well, not our hotel. If you asked it was met with outright refusal, when asked why , no reason was given and staff walk away. The only option is to pay 3 euro's for bottled water. Unless, your tour operator gets involved but even then they charge 2 earo's for jugs of tap water (Glynn's responce is that their is too many chemicals in tap water, which may explain why he has the persona of a wet tea towel). Once you have been given your table, if you want to sit with other people that you may have met through the week will not be allowed and you are asked to move back to your allocated table.

Your only other option is to go to the only other bar/restuarnt in the resort which again is owned by the same people. The food again is made in the morning and reheated to order. If your are the sort of people or group that likes to go out for a drink after dinner in the evening then don't stay in Sansicario as there is nothing. Litrally nothing, when the olympics left so did eveything else!

The rooms are fine, clean, tidy spacious enough for two only. But to a high standard and for a ski hotel very modern, our only issue with the room was we couldn't turn the heating off/down and ended up sleeping with the balcony doors open. The hotel itself is very nice but no atmosphere and very impersonal.

Saving grace is that the slopes are good for all level of skiers and gives you access not too just one resort but five. The lifts are all very modern and quick. The area is beautiful and will take your breath away. Our advice ski into Sansicario don't stay there.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mellton83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Co Durham
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 March 2010

We thought the hotel was lovely but the food very poor, like an' all you can eat buffet' but lukewarm or cold food. The biggest disapointment was the swimming pool does not open until 3pm. The excuse was that the pool needed to be closed for cleaning every day until then. Also new this year is a rule that only skiers may visit the slopes - so I was unable to meet my family for lunch anywhere else than in the village. It is very isolated as no public buses visit the village, there are no shops here either. Those that skied said the snow and slopes were fantastic, and I certainly found the scenery stunning, but on balance I would not go back if not skiing.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nanaelaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2010

Seven of us booked to stay at this hotel. The staff were all friendly & helpful enough.

The place was clean, but the rooms were average - bordering on pokey. TINY beds & you could hear next doors every move.

I personally didn't find the food too bad (others in our group weren't too keen) but the queueing prior to our evening meal, in a bottle neck gap from the bar to our tables was enough to create a lot of tension just about every night!

The issue that really got us all wound up was the pool, jacuzzi & sauna area. There was a lifeguard there, who's sole purpose it would seem, was to guard the sauna at all costs! To use the sauna, it was 10 euros per hour, only valid on the same day of purchase! So we couldn't even use 15 mins today, 15 mins tomorrow, 15 mins day after that etc! So to use the sauna for the week, it works out at 60 Euros?! What's ridiculous is the sauna was, on constantly, yet empty ALL week, nobody used it! So the hotels little hidden charge of 10 Euros for 1 hour same day only usage DEFINITELY needs scrapping. Add to this the fact that we all had to wear compulsary rubber swimming caps (costing 5 euros at reception!), the relaxing recovery facilities were anything but relaxing! Overall, not happy with the place, not a relaxing stay. Also the bar was pricey and lit up far too bright, with one man & one keyboard playing the same songs every single night. Will not be staying again.

The crystal rep was a jaded middle aged man called Glynn, we all felt he gave the impression that he's had enough of life really.

  • Stayed March 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank stal72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sansicario Majestic

Property: Hotel Sansicario Majestic
Address: Via Clos de la Mais, H22, 10054 San Sicario, Italy
Region: Italy > Piedmont > Province of Turin > San Sicario
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in San Sicario
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Sansicario Majestic 4*
Number of rooms: 150
Official Description (provided by the hotel):
The Sansicario Majestic Hotel is a 4-star hotel, in Sansicario, near Turin. Set in a sunny location, the hotel offers splendid views, on one side of Mount Chaberton and on the other of the Fraiteve plain. It is about 500m from the Sansicario shopping centre and about 500m from the ski lifts. ... more   less 
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