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“Superb Food - Bad Service”
Review of Savinia Bistrot

Savinia Bistrot
Ranked #6 of 45 Restaurants in Moka
More restaurant details
Restaurant details
Dining options: Reservations
Description: Savinia Bistrot is halfway between bistro cuisine and gourmet cuisine. The restaurant is distinguished by the quality of its products in terms of meat, beef, chicken, lamb and fish, its charcoal oven that allows to produce a unique steak, its tasty cuisine, and the atmosphere that emanates from the place. Our beef is either ‘A’ Choice, Prime or MSA quality, which has been wet and/or dry aged by our Maître Boucher et Charcutier who also prepares a range of Terroir dishes and products. Savinia offers a superior wine experience in collaboration with 1952. All wines are available at high street prices from our Wine Gallery. Savinia Bistrot is the ideal place for business lunches, for the end of year celebrations or for a dinner or lunch with colleagues, friends or family.
Reviewed January 14, 2018

Trendy restaurant at the Bagatelle Mall in Mauritius with its own walk in cellar. Good selection of wines. The sommelier assisted us in choosing wines but neither he nor the waitron ever came to pour the wines or ask whether we needed more wine. Our seafood gratin was appetizing to look at and tasted delicious. The main courses, mostly meat dishes were also superb. Regrettably the service was shambolic. Two groups of people at tables nearby left before ordering as the waiting staff ignored them. There was no management follow up and guests seated at tables on the outside of the restaurant complained twice to staff at the restaurant's Reception desk. Really sad as this restaurant has great potential. The staff are not optimizing wine sales opportunities nor were we offered coffee or tea at the end of our meal.

Date of visit: January 2018
    • Value
    • Service
    • Food
1  Thank Monique L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaviniaBistrotMRU, Manager at Savinia Bistrot, responded to this reviewResponded January 21, 2018

Dear Mrs Monique,
Thank you for taking the time sharing your experience, I sincerely apologise for the bad experience, Rest assure we continuously try our best to keep up to our promises that is to serve you the best product ,cook to perfection with a unique experience on each visit ,
I would invite you to contact me personally and once again thank you for sharing you valuable feedback and giving us a chance to make it right.
Hopping to hear from you very soon.
Warm regards,
Manager .bagatelle@saviniabistrot.mu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (133)
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6 - 10 of 133 reviews

Reviewed January 8, 2018

Reservation, welcome, table, order taking ( 9 pax), delivery, wine competence ( different vintage not advised) all very good.
All six steaks as ordered and tasty with exception of the well cooked one.
Lamb T-Bone, as explained, was served in a different way but excellent.
Steak Tartar(e)... ... ideally diner should be asked the way he likes it, meat first class.
Some improvement will be beneficial.
The way wine is offered... ex 1952 - Eastern Trading own store .... a fantastic way to save money... congratulations....NB This great advantage was not explained by staff.
The three green salads very plain.
Result : a good Birthday dinner celebration, thank you Malini. We will be back!

Date of visit: January 2018
    • Value
    • Service
    • Food
Thank Marcello G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 7, 2018

Nice steaks, good service, cosy place, friendly and very attentive staff, great atmosphere. A nice place to enjoy a good steak and some fine dining.

Date of visit: March 2017
    • Value
    • Service
    • Food
Thank Qadeer-H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 8, 2017 via mobile

Everyone in our party had near cold steaks. The meat was tough and the overall quality was not as expected. The atmosphere is really nice with a bistro feel but certainly could have been much much better. Price is also far too high for level of quality.

Date of visit: December 2017
1  Thank Julien S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 19, 2017 via mobile

The pros : above the rest of food outlets in Bagatelle (not mentioning the Indian restaurant). Nice setting and pleasant staff. Service was quick but place was mostly empty when we visited.

The cons : despite being priced as premium meat, my beef rib was just tasting average.

Date of visit: November 2017
Thank M5492BSolivierb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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