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All reviews laundry room train station one night business lounge bidet toilet free laundry family mart nice hotel sim card instant coffee buffet breakfast the check in process half an hour firm bed wifi connection convenient location lobby
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Reviewed June 1, 2018 via mobile

The hotel is quite dated and the room I stayed in was small. This was expected for the price of the room. However, the buffet breakfast was not worth the value and don't bother with dinner as choices are limited - four!! The meal was expensive and the food did not look appetizing.

Staff were overall very polite and courteous. If you are looking to stay at somewhere close to the train station for a reasonable price, this hotel could be an option.

Stayed: May 2018, travelled as a couple
Thank 321Woof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
翰品酒店桃園, 總經理 at Chateau de Chine Hotel Taoyuan, responded to this reviewResponded June 7, 2018

Dear 321Woof:

Thank you for taking the time to give us your feedback about your stay. Your review is really important to us as we strive to provide the best service to our guests.

Best Regards,
General Manager
Rolf Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 22, 2018

The hotel is very nice & the staffs are very friendly.
Their breakfast is very nice but we went there quite late so we don't have enough time to enjoy the breakfast. My advice to other traveler: please go for the breakfast at least one hour before they close.
Will come again in future if i visit TaoYuan.

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank l_xinying
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
翰品酒店桃園, 總經理 at Chateau de Chine Hotel Taoyuan, responded to this reviewResponded May 23, 2018

Dear l_xinying,

Thank you for choosing Chateau de Chine Hotel for your stay in Taoyuan!
Equally, thank you for taking the time to give us your feedback about your stay. Your review is really important to us as we strive to provide the best service to our guests.
Sincerely we look forward to serving you again soon.

Best Regards,
General Manager
Rolf Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 25, 2018 via mobile

We stayed here for 7 nights with our 7 months old baby. Initially we booked the standard superior room and stayed in there for two nights but it was quite small with the baby stroller, cot and two luggages. So we ended up paying a bit more to upgrade to the family room as it was more spacious and comfortable for the remaining five nights.

Pros:
Centrally located, plenty of eatery nearby the hotel. The train station and department stores are also a few minutes walk away.
Hotel staff were very helpful and service was excellent and consistent.
Good selection at the breakfast buffet but I wouldn’t go there just for breakfast.
Happy hour at the hotel lobby was a nice gesture with complimentary drinks and snacks. There was even a live violin duet performance on the one night my husband attended.

Cons:
There was a smell in the public area throughout the corridor, my husband enquired about it and was told it is the sewage gas and the issue has been reported to the local government to be addressed.
Furnitures were very tired and old
Laundry room closes at 10pm which is a bit annoying as we couldn’t do washing during the night time after a long day out.
Shower leaked badly in the first room.

Overall good value for money and we would go back again but stay in the family room or a larger size room.

Stayed: April 2018, travelled with family
1  Thank Peonie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
翰品酒店桃園, 總經理 at Chateau de Chine Hotel Taoyuan, responded to this reviewResponded April 29, 2018

Dear Peonie23,

Thank you for choosing Chateau de Chine Hotel for your stay in Taoyuan!
Equally, thank you for taking the time to give us your feedback about your stay. Your review is really important to us as we strive to provide the best service to our guests.
Sincerely we look forward to serving you again soon.

Best Regards,
General Manager
Rolf Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 11, 2018

The interior is simple and easy to spend.
I hardly see it in the mainland China hotel, but it was particularly good with a washlette in the toilet. (I bought a portable washlet, but did not use it)
Shower is separate from bathtub and is easy to use. (Because there are many things about shower use on overseas trips)
It was good that there were lots of variety of Vikings for breakfast.

Stayed: April 2018, travelled on business
1  Thank WildTenggang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
翰品酒店桃園, 總經理 at Chateau de Chine Hotel Taoyuan, responded to this reviewResponded April 11, 2018

Dear WildTenggang,

Thank you for choosing Chateau de Chine Hotel for your stay in Taoyuan!
Equally, thank you for taking the time to give us your feedback about your stay. Your review is really important to us as we strive to provide the best service to our guests.
Sincerely we look forward to serving you again soon.

Best Regards,
General Manager
Rolf Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 17, 2018

Our home away from home! This is our must stay hotel if we are in Taoyuan. Attentive friendly service and a reasonable price keeps us coming back again and again. Customer service is absolutely 5 star. Lobby/bellman/arranging car service/breakfast selections and service are 5 star. We hope they will seriously consider to do room renovation in the long term as the dated rooms are the only downside. Also they should strictly control customers not smoking in the room as we smelled heavy cigarette smoke from the room next store two days in a row.It's close to the train station, department stores, family mart, eating and shopping places. Half an hour taxi ride from the airport. Try to book their spacious mid or higher level rooms instead of basic rooms. We were very satisified with our room rate for our room size. We stayed from 2/13/18 - 2/17/18, and 2/20/18 - 2/22/18. Average one night is around $100 U.S. dollars with breakfast although our stay was during Luna New Year holidays. Not like other hotels trying to rip us off or overcharge during holidays, Chateau de Chine is great at meeting our expectations. On our second stay on this trip, they upgraded our room to bigger room no problem at our request . Highly recommended.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank MandC0218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
翰品酒店桃園, 總經理 at Chateau de Chine Hotel Taoyuan, responded to this reviewResponded March 18, 2018

Dear MandC0218,

Thank you for choosing Chateau de Chine Hotel for your stay in Taoyuan!
Equally, thank you for taking the time to give us your feedback about your stay. Your review is really important to us as we strive to provide the best service to our guests.
Sincerely we look forward to serving you again soon.

Best Regards,
General Manager
Rolf Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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