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Reviewed May 5, 2018

The very helpful staff at front desk helped make my stay at Ambience Hotel a very comfortable and memorable stay. Evelyne and Steve were gracious and found time to lend a hand, give advice, call a cab, and were helpful and friendly. The breakfast in the lobby was also very helathy and tasty.

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank CTLE U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this reviewResponded May 31, 2018

Dear Valued Guest,

It was great to receive your highly recommend about Ambience Hotel. We are honored that we not only pleased you by our room facilities and environment but also by breakfast.
Evelyn and Steve were very cheerful to know that you mentioned their service here. I will also let them bring this serving experience to our other staff to ensure that you will feel even better next time you come back. We definitely will keep trying to do better and better.
Thank you for taking your precious time to write this review. We all look forward to welcoming you back on your next trip to Taipei.

Yours faithfully

Leo Huang, Supervisor
Ambience Hotel Taipei

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Reviewed May 5, 2018

Great location, very clean, staff so friendly as I never expected it for that price, thank you so much - we will come again as soon as it is possible! The location is about 15 minutes to walk to the next metro station. All questions are answered very friendly. Emily is an angel on earth at reception desk, thank you so much for your help!!

Room Tip: Take an edge room (with bigger bath room) for great view!
  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Nicolai K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this reviewResponded May 31, 2018

Dear Valued Guest,

I appreciate you choosing Ambience Hotel as your holiday destination and I'm delighted to read that you felt the personal touch of our service during your stay.
I have passed along your comment to Emily as well as our entire Front Office team who work together to deliver warm, friendly and professional service to our guests. Thank you once again for staying with us and we look forward to welcoming you back again in the near future!

Yours faithfully

Leo Huang, Supervisor
Ambience Hotel Taipei

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 3, 2018

I stayed with Ambience Hotel 3 times during my visits to Taipei. My 1st time was about 8 years ago and my recent was from 25 to 30th April,2018 in Room 1006. I was impressed that the hotel was well kept and did not show signs of aging neither was there any cleanliness issues. The room I was given was spacious, clean and comfortable. The amenities were promptly replaced daily and nothing was forgotten. The hotel even provided free drinks and snacks daily. Breakfast is also provided.
Ambience Hotel is near to convenient stores like 7-Eleven and cafes like Starbucks. There are also traditional food stores that serve local food as well as international chain such as Pizza Hut and Dominos (take away only). The nearest train station is Songjiang Nanjing which is on the green and yellow lines. Trains from this station goes to numerous other interchanges for easy transfers to many attractions.
The staff at Ambience are the gems of the hotel. They are professional, friendly and ever willing to assist. They offered us water each time they notice we were setting off for our sight seeing. They arranged for our transport from and to the airport and made reservations for our dinning venues. Kudos to the management and staff for making service their priority. Special thanks to Ms Evelyn Goh as she served us from Day 1 to our day of departure. She was professional and patient, answering our enquiries and seeing to our needs. The Management should be proud that Ms Evelyn is fronting their service desk as she gives very good impression to the guests. She should be commended.
I will be returning to Taipei with my family and am looking forward to staying at Ambience Hotel.

Room Tip: Chose high floor and away from lift.
  • Stayed: April 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank May T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeoHuangTaipeiinn, supervisor at Ambience Hotel, responded to this reviewResponded May 31, 2018

Dear Valued Guest,

Thank you for choosing Ambience Hotel and taking your precious time to share a review with us. We are very grateful to know that your stay was positive and that you would return again.
It is wonderful to hear that you've enjoyed our service, breakfast and rooms and liked the neighborhood around our hotel. Your nice experience is the motivation for us to continue trying to be active every day.
I have passed along your comment to Evelyn as well as our entire Front Office team who work together to deliver warm, friendly and professional service to our guests. Also your support has been shared with all the departments and shall go a long way to motivate them to continue to deliver a high level of service.
Thank you once again for your compliments and should you have any further suggestion or inquiry, please do not hesitate to contact us. We look forward to welcoming you back on your future visit.

Yours sincerely

Leo Huang, Supervisor
Ambience Hotel Taipei

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Reviewed April 27, 2018

Our stay at the Ambience Hotel in Taipei was perfect - breakfast was delicious, rooms were nice, and the staff was incredible, providing us with recommendations for sightseeing/transportation and greeting us warmly when we returned. We will definitely stay here again for future visits to Taipei!

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Taipei Inn 台北旅店集团
Thank Christina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chenchingyao02, Supervisor at Ambience Hotel, responded to this reviewResponded April 28, 2018

Dear Christina B,

Thank you for taking your time to write us a review on Tripadvisor after your stay at Ambience Hotel.

We felt flattered and thrilled that you have given us such a stunning feedback and will definitely share it with our team. We will continuously provide most personalized and detail oriented service to all our valuable guests, and exceeding expectations.

Thank you once again for staying with us and we look forward to welcoming you again in the near future!

Yours sincerely,

Yao Chen, Supervisor
Ambience Hotel

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Reviewed April 25, 2018

Very nice central location in Taipei with easy access to the Taipei Main Train Station 1 mile west. You are greeted by a wonderful staff who work very hard to make your stay the best. The room was very comfortable and the bathroom was excellent. Nice hidden closet with teapot, small refrigerator and a locking safe for valuables. I had a corner twin room facing the street on the 10th floor. While you get a little street noise, the quality of the stay overcame that issue. Free breakfast was a very nice and tasteful offering of both conventional and traditional foods. 7-Eleven for snacks, etc. is one block away and multiple bank ATM's are all within 2 blocks. I will be going back to Taipei in about 6 months and I look forward to seeing the staff again at the Ambiance!

  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank creloans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chenchingyao02, Supervisor at Ambience Hotel, responded to this reviewResponded April 28, 2018

Dear creloans,

Greetings from Ambience Hotel Taipei. Thank you for taking your precious time to write a review after your stay.

It is our goal to make guests feel welcomed, being cared, and finally like a home away from home. We truly hope our honest and warmest customer service could make you feel like staying at home.

Hopefully we will welcome you back in the very near future. We are looking forward to providing you a better service on your next visit.

Yours sincerely,

Yao Chen, Supervisor
Ambience Hotel Taipei

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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