I was a bit disappointed with our hotel stay. I stay in Mercure hotels a lot on the continent and this is the first time I have stayed in one in the UK. Overall the stay was ok but the service was a bit slow and disorganised. The room was perfectly adequate with really comfy beds and lots of space. The breakfast service was badly set out, with the hot food very badly presented (sausages and bacon were jumbled together in the same chafing dish. There was no easy way to balance my plate, the chaffing dish lid and put food on to my plate.
Overall I thought the hotel stay was ok but we would a Premier Inn would have been better value and a similar experience. There was a big wedding taking place the following day and I feel that maybe this was taking the attention away from the overnight guests.More
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