This first floor apartment is located in Carate Urio which is a lovely quiet area of Lake Como, bordering La Laglia. The apartment is spacious and well appointed, and has a great outlook over the lake. A large covered seating area is a feature of this apartment. However we were somewhat disappointed that on our arrival this area had not been cleaned and the outdoor couches were threadbare, covered with white sheets and a towel. We felt this was not acceptable for a luxury apartment and did not reflect the photos. After contacting the manager cleaners arrived three days later but were not able to rectify the condition of the couches. Overall the service from this company was poor, as at no stage did they contact us to ensure we had arrived safely and everything was up to standard. We had to contact them, and then wait for days to get a response. Aside from this we thoroughly enjoyed our stay in this beautiful spot.