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“lovely apartment in a great location”
other traveller has booked this property

Review of Carate Urio Deluxe

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View from the residence
Private balcony Beautiful view on the lake
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Very good
1 review
View from the residence
Private balcony
Beautiful view on the lake
Lounge terrrace
Enjoy a drink together
Dining set availalble on the terrace
Lounge area
Living room
Sitting area
Modern kitchen
Dishwasher available
Double bedroom
Television in the bedroom
Ensuite bathroom
In open connectionwith a bedroom with a set of bunkbeds
Bunk beds
Second bedroom
With double bed
Ensuite bathroom
With a shower
View on the lake
Third bedroom
View on the lake
Ensuite bathroomwith a shower
Fourth bedroom
Double bed
Double bedroom
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Condo/Apartment -
4 Bedrooms, 5 Bathrooms, Sleeps 10
Carate Urio, Lake Como, Lombardy

Reviews from our community

Very good - based on 1 review
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Reviews from our community

1 review
“lovely apartment in a great location”
Reviewed July 18, 2019 for a stay in July 2019

This first floor apartment is located in Carate Urio which is a lovely quiet area of Lake Como, bordering La Laglia. The apartment is spacious and well appointed, and has a great outlook over the lake. A large covered seating area is a feature of this apartment. However we were somewhat disappointed that on our arrival this area had not been cleaned and the outdoor couches were threadbare, covered with white sheets and a towel. We felt this was not acceptable for a luxury apartment and did not reflect the photos. After contacting the manager cleaners arrived three days later but were not able to rectify the condition of the couches. Overall the service from this company was poor, as at no stage did they contact us to ensure we had arrived safely and everything was up to standard. We had to contact them, and then wait for days to get a response. Aside from this we thoroughly enjoyed our stay in this beautiful spot.

Date of stay: July 2019
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Aug 2019
Thank you for taking the time to write to us about your recent stay in Carate Urio Deluxe. We appreciate your comments and will pass these onto our property manager. Please accept our apologies for the very slow service from our local office. It is high season and our staff are working very hard, but we are immensely sorry for the delay. We hope you have taken home some happy memories of your time on Como and it was a pleasure having you here to stay!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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