Rocco the owner and all of his staff made our group (4 families) feel so welcome - everything had been thought about, all of the equipment was fitted properly so that we could ski as soon as possible
We booked an extra lesson on the Sunday which was well worth it, then we had Lidia and also Rocco as our instructors during the week which was brilliant - our children had never put skiis on before and by the end of the week they were happily going down red runs!

Being able to ski straight off a blue run back to the hotel made such a difference we were able to get lots of skiing in. Even though the runs on the other side of the road were closed Rocco organised for us to go to San Martino and also Bellamonte, both of which fantastic for all abilities.

The hotel was immaculate and felt very cosy (all rooms cleaned every day) with the staff always happy to help. The food (and wine!) was amazing with at least 5 choices for each course which meant our group were all catered for, even with some picky children

The attention to detail was very high, even down to the slalom race at the end of the week which Rocco filmed and then showed as part of the presentation evening on the Friday night, with a podium and awards !

We visited Hotel Venezia thanks to a recommendation from a friend and the hotel certainly lived up to the reviews on Tripadvisor and the recommendation from our friend.

Our experience was fantastic, right from the first email correspondence with Fedrica all the way through to our final day. We understand that some guests have been coming back to the hotel for over 30 years. From the first minute we arrived, we were made to feel welcome and a "part of the family". Rocco (the owner) personally arranged ski gear hire for us and even helped to kit us out and make sure we had the right boots and skis. He also checked in with us daily to make sure everything was alright. We only speak English, but this wasn't a problem at all, thanks to Fedrica, other guests and Google translate. Our ski instructor, Lidia, was phenomenal. She took care of our children for 2 hours a day for 4 days and at the end of this time (second time skiers) they were skiing with great confidence. There's a lot more we could write.