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“Over a barrel”

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Furnace Creek Inn and Ranch Resort
Cambridge, United Kingdom
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Over a barrel”
3 of 5 bubbles Reviewed 18 April 2012

Basically if you're not camping you don't have much choice other than to stay at this place!
We stayed at the 'Ranch' part of the property as this is cheaper than the 'Inn' part. The cabins were cute - nice sized bed and TV and WiFi. TINY bathrooms though with very loud fans! A/C and ceiling fans so you can keep cool. Our cabin was quiet (we were near the check-in) but we wandered over to the pool one night to find it full of screaming teenagers so can't imagine having a room near the pool would be much fun if you wanted an early night! Places to eat within the park are very limited so we ate at the Wrangler steakhouse both nights. Food was good (if a little expensive) and the wait staff were nice and friendly. Overall a great location but expect to get a Best Western room for Ritz prices!

Room Tip: I'd ask for one away from the pool - it was VERY noisy over there!
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raelarder1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,348 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (773)
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English first
Brussels, Belgium
Level Contributor
74 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed 17 April 2012

We stayed two nights at the Inn. The location is perfect, the views are spectacular and the grounds are lovely. But the hotel itself is old and starting to look a bit run-down, and given the price for the rooms, really not delivering on the price/quality ratio.

The rooms are a decent size, and furnished 'lodge style' (i.e. 1980s). The ventilation system was quite noisy - not a problem for us given the time of year, but could be if you were there in summer. The common areas looked to me a bit shabby, especially the reception area. The restaurant is OK, but certainly not gourmet standard (nor the standard of other hotels managed by the same group). The 'shop' was full of random articles - looked like they had emptied out someone's attic.

The swimming pool and grounds are beautiful though - a real oasis in the desert.

Overall, the hotel is certainly not worth what you have to pay for it - but they seem to be getting away with it as it is the only option at this level in the area.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank FreidaBru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xanterra, Manager at Furnace Creek Inn and Ranch Resort, responded to this review, 24 April 2012
Thank you for taking the time to provide feedback on your stay at Furnace Creek. Feedback left on TripAdvisor is personally reviewed and responded to as we look for ways to improve the quality of the products and services we offer here. Your feedback helps.

I have made a note of your concerns about the price/quality ratio at the Inn and will address this during our next room rate review. We want to make sure we are delivering on our promise of providing quality accommodations at a reasonable price. We work closely with the National Park Service to ensure that rates are fair based on comparable rooms in the region, but may need to take another look at the guidelines for determining room rates.

Thank you for being a guest of Furnace Creek. We appreciate your support of our National Parks.

Rich Jones
General Manager
Furnace Creek Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sæby
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 14 April 2012

The location of the hotel is perfect, with an undisturbed view of the nature. When I arrived about 2 pm, only two rooms were available. I took the more expensive poolside one, like an old cabin, but was disappointed. I had to wait nearly two hours for the room to be ready, and ordered coffee in the meantime - which I had to pay for. I was informed that coffee and wifi was free in the room - ok, but you would expect that in any decent hotel. For 465 $,
I got what you usually get for 100 $ elsewhere. So, I payed 365$ for the location?

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jensjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xanterra, Manager at Furnace Creek Inn and Ranch Resort, responded to this review, 16 April 2012
Thank you for posting feedback on your experience at the Furnace Creek Inn.

After reading your comments I was discouraged that my staff wasn't able to get your the requested room in a timely manner. Please accept my apologies that we were unable to meet basic expectations during your visit. I have forwarded your comments to the appropriate staff for their review and consideration. We constantly work towards providing exceptional guest services, so your comments are critical in helping us reach this goal.

I hope your experience doesn't prevent you from returning to Furnace Creek and experiencing our usual high standards of lodging. If you do return, please ask for me so I can personally ensure that you are satisfied with your stay.

Rich Jones
General Manager
Furnace Creek Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Cerrito, CA
Level Contributor
233 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

It is true that there are not that many choices in Death Valley, but this one is a keeper. The rooms are not luxurious, and there are several price points (cabins are the cheapest -- and smallest). The Inn is part of this development, but the rooms there are much more. We stayed at the Ranch on the valley floor. The service and the food made this an outstanding choice. We called a couple of times about some small issue in the room, and they were there immediately to fix it. We ate at both the Corkscrew and the Steakhouse, and none of the 6 of us could believe the quality of the food. In addition, since I don't eat steak and didn't want any of the large meals on the menu at the Steakhouse, they readily accommodated me by allowing me to order from the Corkscrew -- and they brought it! Try the Prickly Pear Margarita --- even though it's a mix, the addition of the prickly pear juice redeems it.
There is also a pool, tennis courts, and a golf course -- and a great little museum.
But you CAN NOT miss Scotty's Castle -- a real unexpected treasure in this National Park.

Room Tip: The cabins are closer to the road; the 700s and 800s are back by the golf course.
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank sewkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn New York, USA
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

I stayed at the Ranch for five days with family (spouse, brother, sister-in-law, nephew, Dad/Grandpa). We had a great time. It is a short drive to many hikes and sights.

The Ranch itself is a grassy oasis amid starkly arid surroundings. The rooms are clean and well kept. We lounged around some in the grassy field by the pool and courts on several afternoons. And the “warm-spring fed pool” is a must. It seemed to be un-chlorinated and my impression was that the water is constantly renewed. Plus it is warm. Prefect for mid-March days that were in the high 70’s. The food at all the restaurants is good, and pretty much the same even though the prices vary some from place to place.

Only one mild warning: the coffee provided in the room was so bad that even I could tell. So if you’re finicky about coffee, head straight to the café in the morning.

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank tomgray347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 12 April 2012

We stayed at the Furnace Creek Ranch since the Inn was full and far more expensive. The Ranch resort is a busy spot, buzzing with activity in the early evening on. Our room at the Ranch was $240 a night, I think, so hardly a bargain for something that is essentially a glorified motel. There were 4 of us (parents, and teens 13 and 17) so that was ok. Parking can be hard to come by in the evening but we were there during spring break so that was expected. The (mostly European) crowds tended to stay at the pool during the day so we had the park essentially to ourselves during the day! We stayed in a standard room with 2 queens in a two-story structure but there were other accommodations. In order to fit a rollaway bed for our 13-year-old son, we had to move some of the bedroom furniture out on the tiny balcony, at the suggestion of the housekeeping staff. Everything was clean and housekeeping did a very good job. My biggest fear is unclean bedcovers, but everything was changeable (and presumably changed) between guests. Also did not experience the dreadful closed-in smell of motels where you can't open the windows. Breakfast at the 49er Café was very good and plentiful and the fruit was surprisingly tasty and fresh for such an isolated location. Dinner was ok, with very long wait times (no reservations). Service was friendly and excellent, and they have takeout! We did not eat at the Steakhouse which seemed terribly overpriced. We were glad to be able to purchase sandwiches and some basic food from the shop, which seemed to stock a bit of everything (all overpriced but it all comes from so faraway...). Quality was uneven, with fresh fruit looked awful but prepared fruit salad bowls to die for, on those days when they had them. There was also a Frontier-themed outdoor option for brisket, beans, corn, etc, with music but at $28 per adult, that was a bit pricy for us. Of course eating at the same two places for 5 days got tedious and there was very little in the way of healthful dining. Great little museum onsite with very knowledgeable and fun docent inside. There is a small patio with seating and firepits near the restaurants but it would be nice to have a few more areas when people could gather, eat a picnic, etc. Other activities: basketball, shuffleboard, horseback-riding, wagon rides, playground, and I'm probably forgetting something! Pool needs sprucing up (no towels available either). Don't forget to send a postcard for that Death Valley postmark and chat with the post-mistress who is that tiny post office's only employee, and hand-cancels every postcard (or allows you/your children to do your own). If we go back to the area, we will definitely return because there are virtually no other options AND because it turned out to be very satisfying, in a wonderful location, close to gorgeous hikes. Tried to upload 6 pictures but photo uploader is not working :(

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank gregandcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

We stayed in the Ranch part and had a chalet style room. It was very small but pleasant enough and clean. It has a pub, cafe and a restaurant on site. We ate in the pub and it was perfectly good with only slightly inflated prices. Their shop is very very expensive so stock up before you get there (there was a fridge in our room so we took everything with us). Staying in the valley itself was amazing so overall you get what you pay for - it's just in this case you're paying for the location.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lingheadcrumple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Furnace Creek Inn and Ranch Resort

Property: Furnace Creek Inn and Ranch Resort
Address: Highway 190, Death Valley National Park, CA 92328
Region: United States > California > Death Valley National Park
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Death Valley National Park
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Furnace Creek Inn and Ranch Resort 3.5*
Number of rooms: 290
Official Description (provided by the hotel):
Furnace Creek Resort, situated in a lush oasis surrounded by the vast and arid desert of Death Valley National Park, California is just 120 miles northwest of Las Vegas, Nevada and 275 miles northeast of Los Angeles, California. This property hosts two hotels - the historic, 4-diamond, 66 room Inn at Furnace Creek and the more family oriented 224 room Ranch at Furnace Creek. The Inn at Furnace Creek offers guests elegant accommodations in the heart of Death Valley. This 4-diamond resort has operated for more than 86 years, and still pampers every guest. The Ranch at Furnace Creek has been welcoming guests since 1933 and offers a casual, family-like setting - the perfect complement to the classic elegance of the Inn at Furnace Creek. ... more   less 
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Also Known As:
Furnace Creek Inn And Ranch Hotel Death Valley National Park
Furnace Creek Resort
Furnace Creek Hotel
Furnace Creek Ranch
Furnace Creek Inn Death Valley

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