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Zion Ponderosa Ranch Resort(Zion National Park)
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Reviews (2,172)
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Reviewed January 13, 2013

overall a nice clean cabin. The staff were helpful and courteous. The room smelled a bit like septic tank but I think it was peculiar to my cabin. I stayed in winter after camping one cold night. Overall, very nice stay in a beautiful park.

  • Stayed: January 2013
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Thank That_NASA_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 10, 2013

brilliant location
food in restaurant really good.
coffee not so good though.
beer brilliant! try their zion brewery lager!
liked the eco-fittings in the rooms - nice to see there's a company trying to save the planet more than "towel on the rack means use again".
nice suite - heaters in room warmed it up nicely - just had on for half an hour and the suite was toasty.
no lift from 1st floor to 2nd floor (if you're american - if you're english i mean ground floor to first floor!)
so if you have heavy suitcases be prepared for a workout!
would like to stay again in summer or when not raining!
lots of lovely walks nearby but we couldn't take advantage because it rained for our one night we were there!
also the staff were nice, helpful and friendly

Room Tip: no lift to 2nd floor
  • Stayed: April 2012, travelled as a couple
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Thank houndgirl1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 7, 2013

The beauty of Zion National Park is breathtaking. The Lodge adds the comfort you need to explore Zion, by car or hiking. I stayed in one of the cabins for the rusitc getaway I was seeking. No TV, a small but adequate fireplace to add the ambiance I wanted, clean, and perfect to cozy into. The lodge holds check-in, a gift shop, a small seating area, and the upstairs restaurant. Reservations are a must, at any time, as this seems to be the best way the staff are able to handle service. The smaller restaurant was not open this time of year. All cabins seemed to have views of the stunning cliff walls, if you look above the parking lots. There are two cabins to each building. There are two larger buildings that hold the hotel rooms, which have TV's. Well worth the visit.

Room Tip: The upper floor suites in the hotel rooms are the better choice. Cabins closer to the lodge avoid being near the two parking lots.
  • Stayed: December 2012, travelled solo
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2  Thank DebW175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 3, 2013

We thought it would be a great idea to take advantage of the Zion Lodge New Years Eve special. The special included a 4 course dinner, a NYEs party, breakfast and a room for only $209. We checked in at 2 PM and were told that we had to make reservations for dinner, so up the stairs we go, only to find that they are completely booked! After a moment of outrage, they relented and said they had open reservations at 9:30 and 10:00 but they were closing at 10:00. The website and reservation failed to mention that reservations were required for the INCLUDED dinner.....obviously we were not the only ones.....we witnessed several other couples/families experience the exact same issue. We checked into our room, which was very nice, then went for a short hike before returning to the restaurant to inquire if they had any cancellations. Of course the answer was "no", but then told us they were accepting walk-ins. So went and changed into nicer clothes, reported back to the hostess. We asked if the lounge was open and if they were serving alcoholic beverages. We were told that the lounge was being set up as overflow and that they could not serve alcohol. We asked if we could bring our own bottle of wine and they yes for a $10 corkage fee. So back to the room, grab the bottle of wine and back to the hostess. They promptly seat us at 6:10 (they opened at 6), 70% of the tables were empty. Guess what, they were serving alcohol from both their wine list and cocktail menu! The meal was ok and the server was attentive. Capacity remained below 50% until after 7:30 and when we left at 8 PM, there were still several tables not being used. The next morning at breakfast, similiar confusion between what the hostess said and what was reality (at least we didn't need reservations!) We were told the breakfast was a buffet, but the hostess gave us menus, but camen by 5 minutes later and took them back. The breakfast was barely tolerable, several items were burned or overly soggy or just overcooked.
There were several managers involved throughout this entire process and their attitude was "oh well" and they did nothing to help resolve the situation that their poor planning created. It was heartbreaking to watch the family with 1 yr old twins who couldn't get reservations till 10 PM. Fortunately the beauty of Zion helped reduce the utter frustration, for us, but the Xanterra Corporation needs to fire a few managers at the Zion Lodge.

Room Tip: Get a west facing room for better views.
  • Stayed: December 2012, travelled as a couple
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5  Thank Menace03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 2, 2013

We stayed in the Zion Lodge John Wesley Powell suite for three days in December 2012. What wonderful space - it was as big as a one bedroom condo! The living room area had a couch and two nice chairs along with a table and two more chairs and a large flat screen tv. The bedroom was separate with a comfortable king size bed, two side tables, an armoire and writing desk and chair. The vanity for the bath was in the bedroom leaving the bath and wc in a separate room. There was a small "kitchen" area with a counter, small sink and small refrigerator at one end of the living room. There is no cooking allowed in Zion Lodge so there was no stove or microwave. The balcony off of the living room overlooked the canyon rock wall. On warmer days we would have enjoyed sitting at the table and chairs watching the mule deer graze. After a day of hiking in the canyon the suite was warm and cozy. We ate breakfast and dinner at the restaurant at the lodge which has windows overlooking the spectacular canyon. We enjoyed lunches in Springdale just outside of the park gate. We bring our own wifi hot spot so the fee for connecting to the Zion net did not interrupt email. The suite is very eco-friendly with bins for recycling and large pump containers of soap and shampoo. The carpet is recycled material and the entranceway is bamboo. The electricity is activated by the use of the door key. For the small difference in price from a lodge room to a lodge suite we enjoyed the extra space and comforts!

  • Stayed: December 2012, travelled as a couple
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1  Thank Sandycar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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