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All reviews braai area one night augrabies falls units reception
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Reviewed January 2, 2018 via mobile

This is truly a beautiful small little place, the staf is friendly, but the management is poor, we stayed there one night and the pipes in the bathroom burts, there security was the plumber he was super at this job, but however my husband had to help him because he was working alone, my husband and I had to spend our night drying and cleaning this whole little chalet until 10pm because the owners now say they don't have cleaners that time of the night, let me tell you something i am a business owner and if needs be I'll be coming to mop and dry the place because thats what i do for my customers, thats what you call good service, not just sending a one man show and expect him to do everything himself, if i knew your answers would have been (we don't have cleaners that time of the night) i would have stopped my husband from going out and close the tap on the water supply and let you pay for all the wood water damage, but as kind as we are we speared you the expense, after all for you it seems all about the money.

And i hope that when we visit again that your impression on what client services was has changed to
how it should be

Date of stay: December 2017
Trip type: Travelled with family
Thank 138sharonj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 23, 2017

Nice friendly and helpful staff. Amazing accommodation in the family units.Close to all amenities. Just a nice place to relax and kick your shoes off. Some plumbing needs attention but was not a big issue.Was worth the stay.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Patrick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 11, 2017

Friendly, professional staff.
A well run small complex , good alternative to staying at the falls at very reasonable rates.
Well equipped, and clean.
The only gripe was the shower curtain (a little old fashioned )and and shower pressure which left the bathroom flooded, as water just gushes from everywhere.
Perhaps the baths should be removed altogether and just showers installed.
It is after all in a semi arid region, even if the Orange river flows by just a mere kilometer away.

Date of stay: June 2017
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Jean424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 2, 2017

This was a truly amazing place to stay. we stayed here for 3 nights, and stayed in the luxury family unit. The accommodation is both relaxing and spacious. There are plenty of activities with great driving distance, we visited Augrabies Falls, and did wine tasting while we were staying there.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank RyanDH84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 12, 2017 via mobile

Nice. Very friendly and helpful staff. Clean rooms nice braai facilities and self catering. Near super market and garage. Room's with dstv and aircon. Just no wine glasses.... gl lo momji bji vft nji cfgh mju cff nhf njy bch hgc njh

Date of stay: April 2017
Trip type: Travelled as a couple
Thank GertR148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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