We stayed 5 nights last February. It is excellent for the family as the kids had a separate room. It was clean and comfortable. Staff was very friendly. Our children loved the kids club which was excellent to pass the time after skiing. The lady who was running the kids club, Ludovica, was absolutely brilliant and very friendly.
We were pleasantely surprised with the menu at the hotel which was really nice. The hotel is very close to the slopes and Neverlandia. Our children, particularly the little one, was terrified of Rollate, dressed up men and women, wondering in the streets during the carneval period. They do pop in different hotels to say hello, however the staff kept them away from children.