Recently stayed in Excelsior palace in Boario, Italy.
Was part of a group of 29 skiing at (quite) nearby Montecampione
As we were on a package, I expected to be underwhelmed but in fact we were treated extremely well by every single member of the team from manager to maid!
They altered mealtimes to suit us and really were friendly and flexible. The themed set menu for our group was quite imaginative, well cooked and presented and very generous. Everything was clean and although out of season for this spa resort, there was some sort of un-obtrusive live music every evening. We especially enjoyed the lounge piano accordian player who was sensitive to audience size (often very small) and extremely versatile.
Rooms were functional but very comfortable and clean.
Breakfast was buffet style and plentiful.
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