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“Really needs better cleaning arrangements”
Review of Hollywood Bowl

Hollywood Bowl
Ranked #4 of 11 Fun & Games in Cwmbran
Attraction details
Reviewed April 4, 2018

Bowlplex/Hollywood Bowl has a good number of lanes, and other activities and amenities, including food, drinks, arcade amusements and pool/snooker tables. The location is good, near lots of free parking and restaurants and shops.

It’s a little noisy, but fun, and the staff seem professional, although elusive (they seem to move from one duty station, such as the bar or reception, to another, very frequently).

On the downside, the toilets need work, as cubicles don’t lock, toilet seats are broken, hand soap is unfilled, and both cubicles and toilets are dirty. Brown and red smears on cubicle walls, yellow puddles on seats. I would like to see a deep clean, then a routine established for a proper hourly check and clean/restock.

Additionally there were lane computer glitches on this and another recent visit, where pins were not being properly detected and shown on screen. Maybe maintenance is lacking there too.

1  Thank 349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 59 reviews

Reviewed April 2, 2018 via mobile

Recently visited bowlplex with children and a friend with young children. We all had a great time bowling and there was a nice atmosphere. Place was clean and staff were friendly and helpful and there in a flash to help when our lane broke for few minutes.
After bowling we ordered food from American diner.had to wait a while to order food even though a few staff members walked past me and didn’t acknowledge me. Food took over half and hour to come but was nice food.
Definitely return to bowlplex in the future

1  Thank rachael s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 25, 2018

Visited 23/02/18 about 2pm. Pre booked so lane was ready when we arrived. Went to order drinks at the bar but I could see that it was busy so returned to my lane and pressed the service button. A lane host arrived quickly and took my order and payment. But I could see she was very busy running all the lanes herself. So had to wait 15minutes for out lane. Kids used the arcade which the loved. They won a few tickets and exchange d them for sam prizes. Lovely visit but under staffed.

Thank AJBurnett1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 19, 2018

Overpriced , lane kept breaking down requiring the attention of a technician to remedy .. moved to another lane & guess what ... kept breaking down too !!! maybe technician should carry a big hammer n smash it.
Staff seemed disinterested , insufficient staff behind bar area or generally milling around, duty manager trying his best to deal with numerous faults etc.
Having lost the will to live we requested a refund on 2nd game due to time constraints & were given free tickets for some other time...

Thank Reggie1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed December 2, 2017 via mobile

After an hour and a half previous customers empties still on the table. Place was empty so no excuse. One member of staff walking around with a rag and a spray bottle pretending to clean empty tables. £14.99 for a jug of cocktail jug held one and half glasses and was half the size and twice the price of anywhere else.

1  Thank Jade R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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