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Hilton Aruba Caribbean Resort & Casino
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Reviews (1,252)
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41 - 46 of 1,252 reviews
Reviewed 2 weeks ago

The Hilton at Aruba is overall a nice hotel with a great location and good service, very friendly staff. The one thing that really threw me off though was that 100% of their rooms are connecting rooms, something I really don't like. If you're fine with this, then you'll have a great experience here.

Facilities are ok, two nice pools and a couple restaurants (food is mediocre at best). Really found it ridiculous that they make you reserve a palapa at the beach, been all over the world and this has never been the case. They make you pay if you want to reserve a palapa in person at the pool!!

Rooms are nice, nothing too surprising and internet connection is great. The room gets made pretty late though, at around 3-4pm, which was a small inconvenience in our case.

Having said all this, it is one of the nicest hotels in the area. I'd recommend it. It has a great location and has many restaurants in its immediate vicinity. Aruba is also very small so i recommend renting a car and getting to know the island.

Room Tip: Try getting a room in the tower next to the lobby.
  • Stayed: March 2018, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Bryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Georg R, General Manager at Hilton Aruba Caribbean Resort & Casino, responded to this reviewResponded 1 week ago

Dear Bryan C,

Thank you for your review. We’re glad that you liked our hotel and apologize for any misinformation received as not all of our rooms are connecting. As well, we regret that you didn’t enjoy the food at our restaurants. We hope you will give us another chance the next time you’re in Aruba.

Thank you,

Hans-Georg Roehrbein

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This hotel was immaculate and met our standards. The staff was really wonderful especially to our children. I believe the man who welcomed us is named Francesco, he was wonderful and made my boys feel comfortable. He had energy and was first bumping them. They still talk about him. The hotel is perfectly located. There is entertainment every night. It’s located across the street from a neat area that is most active at night. There are restaurants and vendors there. We loved it there so much. This hotel was perfect for our family. By the way make sure you open up the website for the palapa’s at 3:55 so you can choose your free palapa they go quick.

Stayed: March 2018, travelled with family
Thank dmkfpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Georg R, General Manager at Hilton Aruba Caribbean Resort & Casino, responded to this reviewResponded 1 week ago

Dear dmkfpp,

Thank you for your review. We are very pleased to learn you enjoyed your stay and will let our entire team know that they helped you have a great experience with us. As you’ve seen, our entire time is passionate about showcasing the authentic Aruban hospitality our ‘One Happy Island’ is known for, and we hope to see you again soon!

Thank you,

Hans-Georg Roehrbein

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

My family and I thoroughly enjoyed our stay at the Hilton. We were pleasantly surprised to easily reserve a palapos for the days we were at the resort. The rooms were clean and taken care of. The location was perfect as we were able to walk to many restaurants, clubs, water activities and stores. We will definitely return to the Hilton if we go back to Aruba!

Stayed: April 2018, travelled with family
3  Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Georg R, General Manager at Hilton Aruba Caribbean Resort & Casino, responded to this reviewResponded 2 weeks ago

Dear Melissa G,

Thank you for your review. Your comments regarding our resort made us smile. We know it’s the little things that make your stay more comfortable (along with our great location). We’re so glad that you had a great time, and we look forward to welcoming you back for many years to come!

Thank you,

Hans-Georg Roehrbein

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Reviewed 2 weeks ago

The Hilton Aruba has beautiful grounds, lobby and great staff. Book your palapa online at 4:00 instead of waiting inline. The rooms were nice but a microwave and better coffee maker would make it almost perfect. Sunset Grille is very spendy! Beware of the $5 lemonade refills. Food is fabulous btw.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank P B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Georg R, General Manager at Hilton Aruba Caribbean Resort & Casino, responded to this reviewResponded 2 weeks ago

Dear P B,

We just wanted to thank you for your recent stay here at our property! We're so glad you were able to experience our authentic Hilton hospitality and delicious food. We look forward to welcoming you back soon.

Thank you,

Hans-Georg Roehrbein

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

The Hilton Resort and Casino in Aruba exceeded our expectations... The staff was kind and friendly, rooms clean and the accessibility of the beach and pools was spectacular... You can hold a complimentary unbrella at the beach and pool daily... Food was excellent.. Would definitely return to this resort.. Many restaurants within walking distance to the hotel... Cannot wait to return!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank tinakaplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Georg R, General Manager at Hilton Aruba Caribbean Resort & Casino, responded to this reviewResponded 2 weeks ago

Dear tinakaplan,

We’re so glad you had an awesome visit with us and are very happy that our staff displayed the typical Aruban hospitality that our guests come back for year after year. We look forward to welcoming you back soon!

Thank you,

Hans-Georg Roehrbein

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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