We just spent 6 nights at the Reefs in Bermuda. Most of the staff is great! A couple of them acted like they did not really care to anticipate needs or go out of their way!!!! We had many dinners at Coconuts (this is the part that makes the trip enjoyable and beautiful). Food was good! The rooms are a big disappointment! The bathrooms are very outdated and small.
There are too many other options on the island to stay at! I would look at others!