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“Very high standards for Cuba”

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Hotel Nacional de Cuba
Ranked #6 of 79 Hotels in Havana
Istanbul, Turkey
Level Contributor
119 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
“Very high standards for Cuba”
Reviewed 27 March 2012

This was the first destination of my Cuban trip, so I had no idea about the hotels in Cuba. So I thought it was average, but after a week in Cuba, I understand that the Nacional is a high end for this country.

Generally the hotel has a nice entrance, old but nostalgic lobby, very attractive garden. The rooms are comperatively comfortable. We even had a 32" Samsung plasma TV which is not common in Cuba.

The location of the hotel is decent but a bit far away from the center. On the other hand you can enjoy couple of nice night clubs in 5-10 min walk.

  • Stayed February 2012, travelled with family
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Helpful?
3 Thank meetjoeblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Nanaimo, Canada
Level Contributor
123 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 25 March 2012

Stayed at this hotel for 3 days. Service was not very good for us(they said someone would be sent up to open the safe, and it took about 30 mins and extra phone calls. ) Food in the buffet, and the pool are the only good things about this place.
Overall, not worth the stay, only a visit.

  • Stayed March 2012, travelled with family
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Helpful?
1 Thank Allan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 March 2012

I was in Havana for 6 days and stayed at this beautiful historic hotel. The curving driveway entrance and beautiful lobby entrance is filled with charm and historical architecture. The rooms were ok- I was on the 4th floor which felt a bit damp but once you put your key card in the indoor slot (inside the room to activate electricity and AC) it was fine. The room was a good size for one person- two would be ok as well. It was clean, though the carpet could use a good shampoo. Front desk staff was helpful, as well as doormen. Changing money in the lobby is easy, was able to get some last minute gift items on the lobby level gift shop; also a liquor store on this level. In basement two more shops, great breakfast buffet; great pool side- enjoyed many a Mojitos and Cuba Libres at on site bar. Good distance from Old Havana and tourist attractions - you need a taxi. Neighborhood not dangerous but be a smart traveler. Evening entertainment from 6pm to about 11pm on the large back "veranda".

Room Tip: Get a room facing the pool or the ocean.
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  • Stayed March 2012, travelled on business
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Helpful?
2 Thank Diaspora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hook, United Kingdom
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 March 2012

We had a wonderful time-we had Gary Cooper's room. The staff were wonderful as were the waiting staff in the restaurant. The food in the restaurant was really good and the elderly pianist was superb -how insulting for her that some ignorant Dutch tourist gave her a pink pen as a present!!
I saw her later show it to the Maitre D' they shared a good laugh!

Room Tip: Speak Spanish, they really appreciate British people who speak Spanish
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  • Stayed January 2012, travelled as a couple
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Helpful?
Thank shelagh187054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Locust Valley, NY
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 March 2012

This is a wonderful old hotel and you shouldn't miss the chance to stay here, especially if your room overlooks the Malecon. But keep in mind that, like the rest of Cuba, you'll not get the same accommodations or food that you would in other hotels with five-star ratings in other countries. In short, this is no Ritz-Carlton or Four Seasons, folks. But it is among the best that a developing country has to offer right now. Our room was updated alright, but it was rough around the edges. The rug looked like it had been installed in 1962. And the bath was not well constructed or maintained. The shower temperature would go up an down with the flush of toilets. The breakfast buffet had umpteen different choices, but the quality of the food is not what you would find in the U.S. For example, if hot dogs, frozen vegetables and day-old coffee are your idea of breakfast, well, then dig in. Still, it's worth staying here for the charm and that's why I gave it a very good rating instead of average. Plus, many of the vintage U.S. cars -- now used as taxis -- gather out front and that's a treat in itself.

Room Tip: If you can, get an upper floor room that faces the Malecon.
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  • Stayed March 2012, travelled with friends
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Helpful?
2 Thank Longislander1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wombourne
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 22 March 2012

A very grand hotel with loads of history. The rooms are nothing special, as others have commented, but adequate . Check in was very slow, which is a bit annoying when you are travel weary, and the money exchange lady was incredibly rude!
A beautiful lobby with fab grounds & views. Daiquiris overlooking the Tarzan pool are not something you forget!
I would say though, if I went again I would stay in old Havana as I felt there was not much going on by this hotel & there was more of a buzz in the old town.

  • Stayed March 2012, travelled as a couple
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Helpful?
Thank jillieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 21 March 2012

I think it's all been said before... Nacional is a lovely historic building. We had a large room, plain but very comfortable. Terrace bars are lovely. We really enjoyed the buffet breakfasts, huge selection, pancakes particularly nice but all good. We found the location of the hotel very interesting and walked everywhere in the surrounding area. Centro Habana is fascinating so walking into town either along the Malecon or through Centro is great.
If you exit the hotel down the drive and cross the road just on your left is a small bar which sells very cheap bottled water and soft drinks, worth stocking up as soft drinks in the hotel bars are expensive. Hotel cocktails were good. The cinema cafe was ok, nothing extraordinary but nice enough with large portions.
Would love to go back, atmosphere was wonderful.

  • Stayed February 2012, travelled with family
    • Value
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Helpful?
Thank Louise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Nacional de Cuba

Property: Hotel Nacional de Cuba
Address: Calle 21 y O | Vedado, Plaza, Havana 10400, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Havana
#6 Luxury Hotel in Havana
#7 Business Hotel in Havana
#8 Romantic Hotel in Havana
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Nacional de Cuba 5*
Number of rooms: 426
Official Description (provided by the hotel):
With an exceptional location in the very center of the city of Havana, facing the warm waters of the Gulf of Mexico and the entrance to the Bay of the capital; with a rich and surprising history, combining: milestones; the validity of our history and national culture, have done that since its inauguration in 1930 has welcomed countless personalities of world history, culture, science, sport and politics. ... more   less 
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Also Known As:
Nacional De Cuba Hotel
Nacional De Cuba Havana

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