It's a nice place with a beautiful terrace where you can see the city from high above. Breakfast is good and the waiters are so nice. During the day there are so many different groups are performing music in front of the hotel where you can have some drink and enjoy the music.
Rooms are alright. But to be honest I recommend you to stay in a casa after learning a bit about Havana by staying in here 1-2 nights. Casa's are way nicer and it's good to have a better communication with Cubans.
I said after staying in here because the hotel is located in a very nice place, you can easily learn your directions taking the hotel as a base.
But the stuff in the reception should be a little bit kinder to the customers.More